Today (Jan 8, 2026) I specifically asked for a conventional oil change per my 2018 Subaru Outback…read moremanual. The tech said "okay," but the receipt shows I was charged for Auto Ace 5W30 Syn Blend (more expensive) and a Mighty M4612SP filter--which is the wrong type for my car (Subaru 3.6R uses a cartridge filter, not spin-on). When I returned immediately to point this out, they claimed they "don't make conventional anymore--only semi or full synthetic," yet their website still advertises "The Regional" package with conventional oil. They gave no clear explanation for the wrong filter and refused to fix or refund the difference.

Great customer service great staff friendly probably the best pricing around town for oil changes…read more Staff will explain findings on vehicles first come first serve no appointments required

This place was amazing! I showed up at 12, got a new battery, my brakes fixed, and a new spark plug…read morewithin 2 hours. They did this all for a great price and was well worth it!The staff was super friendly and the mechanic explained everything to me and was super helpful! I would recommend this place to everyone! Thank you guys!

Of all the places I've had auto repair done, Kenwood Muffler & Brake is by far the best. The…read moreservice, professionally, and prices are top notch, and best of all, it is that way every time I go there. Recently my breaks were grinding so I stopped on 4th st because it was close. I was told one thing that evening, and something totally different the next morning. I left there and drove up the hill to Kenwood Muffler & Brake. They quoted me at $100 less, and 2 hours later when I paid the bill, it was less than the original quote! Save yourself the BS, and go here first.

Paid $2400 for head hasket replacements on a Subaru and they failed within 18k miles. They should…read morehave lasted minimum 100k. My dad also had valve cover gaskets done on a Tundra that failed within 10k miles. Won't be back.

I hit a deer and was given vague answers by the first mechanic (not at CARS) about whether or not…read moreit was fixable. When I took it to CARS for a 2nd opinion, they let me know it wouldn't be worth fixing without charging me a cent, which I greatly appreciated. They paid me for the scrap metal pickup in cash so I wouldn't have to come back. I felt they were honest with me and didn't try to make a buck off of my misfortune. I would take my car here again.

Went over there to get an oil filter for my Hyundai. Waited at the parts window for 30 minutes,…read morewhile looking right at an employee farther inside just doing stuff on a computer. No line, I was the only person there waiting. Fine, never mind, guess I'll just buy it online from somewhere else...

Great Service, Jared was very helpful and honest. He was patient and Kolar had a great selection of…read morecars.

Brought my vehicle in to have the moon roof checked prior to the warranty expiring due to it…read moreleaking horribly. The mechanic, if you can call them that, said there was nothing wrong. A couple of months later I brought it back in and was told they would see what they could do, still haven't heard anything. Horrible communication. Now I'm concerned that the headliner will mold and the roof will rust. DO NOT RECOMMEND!!!!!!!!!!

I bought a brand new Cadillac CT4 from here and it's already in service and I sat at this…read moredealership for 4hrs for them to tell me that they need to keep my car. 4hrs to find the problem... Then on top of this I get a text message saying my car is ready for pickup when it's not. Then the guy in service department told me he has no rental cars but my sales guy was able to get me one right off the dealership lot.. So much miscommunication here.... Also I bought a truck from here and they can't even gas it up or detail it when it's a brand new truck.. Can't even follow simple directions.... I'm never buying from here ever again. Lesson learned..

I have been bringing our cars to this place for repair for many years. The people are honest and…read moreknow what they are doing. Several times I thought there were big problems and they fixed what turned out to be minor problems and charged tiny amounts. They could have easily replaced much more and I would not have known that the repairs were not Needed or charged more for what they did do. We have also purchased car tires and brought tires in for repair (including a lawn mower tire) and been happy with the service and price. We are very happy to know that they are around and reputable.

Last year I bought tires from Curtis Oil (now Pro Tire) because I always enjoyed such good service…read moreat Curtis Oil. We took our car in today to have a flat fixed only to be told that Pro Tire does not honor Curtis Oil's warranties. How disappointing is this!! Why would Curtis not insure that new owners honor product currently under warranty? Also does Pro Tire realize we won't go back there now? I will pass on to friends and family to avoid this retailer. Apparently there is no "Pro" in Pro Tires image.

Nick Moran, Toyota Product Specialist at Kolar Toyota in Duluth is a master of customer service…read more Nick and Dennis Kim (Service Advisor) helped to provide a make my visit at Kolar Toyota a positive experience.

Absolutely stay away from this business. Their customer service is horrible. It's a real long story…read morebut essentially we are 2.5 hours from home in a 40th anniversary 4Runner and the blower for the heat quit. It's a few minutes to diagnose and approx 20 minutes to replace it. They will not figure out a way to get us in. I'm 65 years old and have never dealt with a business that is run this badly. The service manager just told me that he has to take care of vehicles that have been sitting there a month to be repaired before he can look at ours. You've got to be kidding me!! There's so much wrong with this.

We've been dealing with Duluth Dodge for a number of years. We started out with Tony Kozlowski and…read morewe're still with him. Through several purchases, repairs, oil changes, etc. Tony has always been there for us - answering all our questions and giving us advice that has been to our benefit. He's always happy, cheerful, very knowledgeable, and most of all - honest!! He has told us he will always take care of us - and he does. Thank you, Tony - Duluth Dodge is lucky to have you!! Bill and Sue Majewski

THIS PLACE IS AWFUL!!!!! NEVER BUY A VECHILE FROM THIS LOCATION. We had a vehicle with an on going…read moreissue for two years. Brought vehicle in multiple times under warranty to have it addressed. Due to the lack of the service dept/dealership they never scoped the area of the engine that was triggering the check engine light the engine, now needs to be replaced. We drove the vehicle multiple times to the dealership under warranty to only have them tell us they couldn't find anything wrong with it. Making us pay diagnostic charges along with this. The dealership told us to keep driving it and bring it up there as soon as the check engine light came on so they could run the code. Never finding anything till recently. We had to ask serval times to have them look at the same issue cause the truck wasn't driving right and the light coming on and off. They finally scoped the engine where said problem was TWO YEARS AGO and found the engine to needing to replaced. Since now it is out of warranty they needed approval to fix it. They ultimately denied us this repair. It sat at the dealership for more than 3 weeks, with the warranty company telling us not to drive it since we knew something was wrong with it until we get approval to drive it. We now have to pay 400 for the car rental and diagnostic finding. The engine is 12,000 to replace. All of this could have been avoided or covered by the warranty company if the Dealership/service center did there job TWO YEARS AGO, or the multiple times we had the vehicle up there to be looked at for the SAME ISSUE. We had to call daily to get any sort of update, or leave a message to hardly get a call back. We asked what we should do from here. GET THIS, they gave us the number to the better business bureau or to call the attorney general. I'm honestly appalled by the lack of communication, respect and lack of service from this location. After talking to others about our issue. It sounds like this is a common occurrence for this location. One person told me they had a similar problem and the dealership had her truck longer than she owned it. If you are looking to buy a vehicle here sure, they do a great job getting you to buy one, but don't come back for repairs or warranty issues. This is there fault and they should stand behind there company and brand. I honestly think they didn't want to pay for the repair knowing what was wrong with and knowing they didn't take the right steps, and waited for it to be out of warranty. GOOD LUCK!