The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, the rest of the Concord crew, and mgr Dayna make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

Poor customer service from Camilo at FedEx. This was my first time using this type of service, so I…read morewas unfamiliar with the process. I politely asked how to proceed, and when I asked whether I needed to seal the envelope, his response was, "You have to close it," accompanied by gestures and an attitude as if I was supposed to already know. Customer service should be about helping and guiding customers, especially first-time users. Instead, I felt dismissed and unwelcome. I will not be returning to this location and would not recommend it based on my experience.

This place is way better than the Walnut Creek one! I would rather drive out here than go to the…read moreWalnut Creek location that scams you. The female rep with glasses, can't find her name on the receipts sadly, was awesome. Got me in and out of there in under 6 minutes. Will for sure being going back here!

I have worked with Charlie and the Alphagraphics team in Walnut Creek for a couple of projects and…read morehad an incredible experience each time. First, they assisted in printing a custom book cover, providing exact assistance in sizing and cutting. Secondly, they assisted with printing an outdoor sign for our pool bar. I used ChatGPT to build my initial draft and they used this file to create the final product. Both projects were extremely easy with their help during the design stage and final print. And the prices were extremely reasonable both times.

Today, I went in to get one shipping label printed. I don't…read moredo well with downloading and email attachments. The lady at the front desk was helpful and patient. I will definitely be coming back for all my printing projects.

Fast and friendly service. The door should open in instead of out for ease of carrying large items…read moreinto the store. That's all.

Horse shit service. I live down the street, I'll travel further away to do anything FedEx related…read more Staff is rarely kind. Today, Sunday at 3:00pm lady was not helpful at all. And seemed to act hella annoyed with me. I basically dropped off a bed frame to be returned over two weeks ago, and she basically said she couldn't help me, if I don't have the tracking number then I needed to call customer service which she didn't provide. Which is fine. But she was not kind at all. She was short, and rude. I am out $300 dollars for a package that seems to be lost by them. And being a little kind could go a long way when people loose sh!t. Maybe she was having a worse day than me, cause her attitude blew chunks. But I have been in here three other times, and the people that work here just seem like they hate being there or helping people. If you hate people go work at the DMV, where people expect you to be a jerk.

The UPS store is in my neighborhood. I've been coming here since 2019. The service has always been…read moregood. Lately, I came here to get a DOJ background check. The staff were helpful. I didn't have to wait long. They required my drivers license and fingerprints. They forgot to give me back my drivers license, but this is a simple mistake and came back the next day to pick it up. The store is smaller than some other UPS stores I've seen. They have a limited supply of items for sell for shipping than I've seen in other stores. For Amazon packages you just have to make sure to bring a printed label or you'll get charged for print out. I think it's around $1. Also, if you bring something large back from Amazon you need it packed in a box. Get in, get out and great service this is why I will continue coming to this UPS store

Awesome service and a great staff for all your shipping and Amazon return needs. They also do…read morenotary which is fast and convenient.

Way overpriced! Tariffs on paper products? Go to the family…read moreowned smaller places. $20 for 4 sharpies? No thanks.

After saving used pens for years, I finally found that Staples accepts them!…read more Eric helped me out and even enrolled me so that when I bring more recyclables, I get points. They take batteries and ink cartridges as well. Easy parking and I nice store to boot!

Excellent service!…read more They responded promptly to my request, a highly reasonable offer, and fabulous, quick service!

L&D Printing printed my wedding invitation suite and did an incredible job. I had designed my own…read moreinvitations and had a very specific vision, so it was super important to me to go with a high-quality service, and they completely delivered! They were able to print on vellum paper for my vision, which turned out better than I expected. Diane and John were both lovely to work with and were great communicators throughout the process. My wedding invitations were so beautiful and I am so grateful I found this place to help bring my vision to life!

Friendly stuff,great prices,fast turn around ,no matter how small or large the order is…read more Kathie is great at computer design,she is also a great photographer,Bill is a real business owner from that "old school" where -quality comes the first- it is not just the slogan. I wish I would know about that place years ago. As a small business owner I've spent lots of my valuable time and money at Kinko's or Office Depot. for my business forms,contracts,business cards,posters,e.t.c.... Not anymore. Thanks guys!

I had some cards printed up for my business and was very disappointed in the quality as I found out…read moreafter the fact that the cards are printed using a photo copier. For the prices they charge I expected a much clearer picture as the cards looks muddled and almost waxy. The owner was apologetic but did nothing to remedy the situation. The owners wife was very rude. If you are looking for quality, go elsewhere.

Excellent service from Copymat. I was shopping around for a place to photocopy numerous documents…read morethat were easily above 100 pieces and I was appalled when I initially tried Staples at how they jacked up the prices lately for self-service photocopies. I tried FedEx / UPS store (only nominally less by a few cents, the Local Library in Concord (too inconvenient because they only accept dollar bills), and a printing press in Concord (equally comparable to copymat but they closed by the time I got out of work). I was in and out in less than 10 mins and I paid 50-60% less than what I would have paid for at FedEx or UPS store. I will definitely come back here if I need photocopy needs.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

I needed some fliers and award certificates printed for a company event so I reached out to Hyde…read more I'm always looking to support our local businesses. The entire staff was so helpful and I worked with Patrick on what my print needs were and I was blown away by the quality of work. I had 50 cardstock fliers and 9 award certificates created and they were perfect! The turnaround time for my print job was about 2 days. Also, please note that they are open on Fridays, but their Yelp page says they're closed.

Hyde Printing went above and beyond to ensure my business cards came out looking beautiful and easy…read moreto read. Their customer service is wonderful and looking forward to continuing to select them as my local go to for printing! : )