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    2 years ago

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    4 years ago

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    Merlin Complete Auto Care

    Merlin Complete Auto Care

    (20 reviews)

    I'm a regular customer at Merlin. I used to get all my oil changes and car issues checked there…read more But every time I went, they'd hand me a huge list of repairs. For example, when my tail light was out, they charged me $35 just for installation--something I later learned to do myself in about two minutes. Then, I heard a sound from my tire, and they said it'd cost $600. When I hesitated, they warned me it was risky to drive, so I agreed. Later, I had an oil change--they charged me $80 for synthetic oil, which should last 6,000 miles. But at 2,500 miles, my engine oil light came on. I checked, and there was no oil. I had to get it redone elsewhere. Next, I had a catalytic converter issue. Merlin charged me $300 for installation after I bought the part myself. Later, I smelled smoke from my A/C vent. They told me it would go away after some miles, but it didn't. My engine light stayed on, and after about 7,000 miles, the car wouldn't accelerate. They said it was the catalytic converter again--$1,500. I had no choice, so I paid. They had already charged me $99 for the diagnostic. One week later, I heard another noise from the tire. I asked them to check, but they wanted another diagnostic fee. I reminded them I had just done one, but they insisted it was separate. I paid $99 again. Then they said it was the tire bearings--$600. I was suspicious, so I took my car elsewhere. Turns out it wasn't the bearings; it was brake pads. I've realized they exaggerate issues to charge more. I've wasted $3,000 in two years. If I'd gone to another mechanic first, I'd have avoided all this. I've seen other reviews saying the same. I don't recommend Merlin. If you have car issues, go somewhere else.

    I wish I could give them a lower score then 1. They wasted one day not even working on my vehicle…read more Then the next they worked on it, they all left a half hour early without finishing any work. They don't care bout customers, they suck.

    Montway Auto Transport - Car

    Montway Auto Transport

    (2.3k reviews)

    Absolutely the worst experience. I paid $ 1,899 almost a month in advance. I was told I had a…read more"Guaranteed Pick Up" in a covered carrier. Well first the pickup was not covered and no one showed up after I took a day off from work. Then at 230 am the next day I get a call from a very rude tow truck operator telling me I never called him. How does any of this make sense. I am requesting a refund but the delay for failed service is going to cost me more money. I failed to check the reviews prior so that is on me. DO NOT USE MONTWAY AUTO TRANSPORT, THIS IS A SHADY BUSINESS AND I HAVE NO IDEA IF I AM GOING TO GET A REFUND. UPDATE. Well I do have to say that they responded to my yelp review, got an update this morning and they picked up the vehicle. I do understand that things happen, but I can say that Montway responded. I am guessing that based on this new action, I will probably remove this posting upon receipt.

    Absolutely unacceptable experience with Montway Auto Transport. It has been 11 days and my vehicle…read morehas not even left the state -- that is beyond unreasonable. My order number is 6893482534. This company completely overpromises and underdelivers. There has been little to no meaningful communication, no accountability, and zero sense of urgency. I've been left chasing updates with no clear answers, which is incredibly frustrating when trusting a company with something as important as your vehicle. At this point, the service feels careless and completely unreliable. If you are expecting professionalism, transparency, or timely delivery, look elsewhere. This has been a shocking and disappointing experience from start to finish. This will now be over 10 days with no car. Total negligence

    Fix Auto Elgin

    Fix Auto Elgin

    (36 reviews)

    These guys are amazing. They bend over backwards to help and are simply the best…read more After years of going from one body shop to another, it's never a good feeling to search for YET another place to feel like you're being taken advantage of. But we had to use precision last year for a car accident repair and they were so kind and helpful through the whole process. When we got our truck back it was perfect and their attitude and cander was top notch. We even got a small tin of cookies :) And now, a year later and we got into a small accident from ice on the road and they were able to take care of us again. It's money well spent for not only a good job done but to know the people there are honestly caring about their profession and the relationships they create. I can not recommend these guys enough.

    Took my car here after an accident, and when you first go in everything is wonderful and everyone…read moreis very friendly. The problem is when you get the car back. My bumper was fixed, painted, and buffed but it was done very unprofessional and lazily. The bumper and fender was left with buffing streaks all over to which they responded to just wipe with a rag. They didn't bother to cover the rest of the truck when painting, and I was left with paint splatters all over my windshield, doors, and hood. When I called they said to run it through a car wash, but it didn't work. When I took it back they told me they couldn't do anything and to take it to a detailer. They stated that they didn't do detailing services there and I asked how they buffed the bumper and fender when fixed and left it with streaks in the first place if they didn't detail, but they didn't have an answer. The whole staff was very rude after I received my car. Seems like they just wanted to milk the insurance for as much money they could and be done with it, but didn't care about customer satisfaction. Don't recommend this place.

    bp - servicestations - Updated May 2026

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