We had my son's birthday party in the VIP Room and it was the perfect setting! The kids enjoyed their own lanes, air hockey, and bathrooms. The parents enjoyed the bar and high top tables to chat. The food was incredible - better than I could have expected. The service was top notch. Gabby did an amazing job with the event planning. Cynthia and her team made the evening flawless. It was so easy to just bring a few decorations and then have zero cleanup. Highly recommend! read more

Kenny is great as a manager but the staff of 12 and 13 year old incompetent, Tik-Tok watching, non-binary servers just can't cut it. So, half a star for each gender. Time to hire a new trainer. read more

Thank you Taylor, Cynthia and especially Jake for hosting us. It was a great time and everyone was so kind and helpful.

Had fun until... we had the best service by Alala and Krystal. Thetr was a bit of confusion with the tab but i was happy with the out come. It was until a group of 6 to 7 men who started bowling next to us that changed our experience. The people took over the lanes, 2 to 4 people stood on the bowling lanes at a time. using it as a runway if u will. It was very frustrating. I express my unhappiness to the group. They did not receive it well. one of the men made a negative comment on the Pride Tshirt I was wearing. We started to disagree with eachother when He started yelling at me to leave, i'm over 40 and Gay, just go home. Security came but did not talk to our group. They only talked to the boy/men who were harassing us. The group was allowed to stay without Apology. my wife,our best friends and their 13 year old son decided to leave because we didn't feel safe. I defended my honor as an LGBTQ person! But management was not on my side. read more

Let me start by saying I don't do monthly pass, or anything like that. I simply went there for fun with my cousins. And I have to say I loved the service, the line moved fast, the food was great and the equipment worked fine, we didn't have any issues with the staff. When We ordered food it was delivered on time. Overall we had good time and it was fun read more

We came to bowlero to celebrate, but were disappointed by the expensive prices. But in the end, it was worth it. We played 4 games the first time, and 3 the second time. Both times, there were great! Food was good, too, especially the French fries and chicken tenders. Then, we checked out the arcade, which had great games, but cost too many credits. Each arcade game card was 1$ per credit, and each game was at least 4 credits FOR A SINGLE PLAYER. Didn't have very good prizes, either, but will still be coming again. read more

If you are an actual bowler and not just a casual bowler looking to throw some house balls, stay away. Apparently its cosmic bowling 24/7, so you can barely see arrows. Lanes are not maintained. You can see the grime and dirt on approaches. Lanes are clearly dented and balls thrown to the right with hook will end up in thr gutter. Wont be returning. Bowlero is turning bowling into an activity, like putt putt, vs an actual sport like golf. read more

Attentive service with enough activities outside of bowling for younger kids. Food is surprisingly above par. Suggest making a reservation. read more

Not a place for people who actually bowl bowl. Lanes aren't waxed at all. It is still a fun place to come and hang out. They have some bowling deals that are worth it. Great place for group hang outs. read more

Bowlero Pasadena - Bowling prices per game. - Bowling Near Me - Pasadena, California

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My family and I had bought a deal from Groupon checking in experience was great. As we were about an hour and some change in our lane started to trip out meaning no pins were coming down. It happened twice. The first time it happened it got fixed fast but the second time we waiting a good 30 minutes and just gave up. I almost wanted to ask for some money back because we as I mentioned gave up and put our shoes on and left. The food was disgusting, pizza was sooooo greasy, I had to go to the bar for refills because of waitress was doing other things and not once came back to ask if things were ok. We had to send a salad back for uncooked chicken. It's sad because this place was so good or at least I thought it was. I'm super disappointed. read more

Too dark to see the marks on the lanes for aiming. Too loud for conversation. Pinsetter always dropped the 6-pin before spare attempts. We had a long wait to get a lane, though most lanes looked available; no explanation. They moved us to a different lane in the middle of our session, again with no explanation. Very expensive. read more

Way understaffed. Food is blah and for the price you would expect better food and service. Drinks are over priced and bartenders move like sloths and everyone still wants tips. Going to try Bowlero at Santa Anita Mall, hopefully not the same experience.... read more

We mostly come to this location for the pool tables, and have been pleased that there is always one or more tables available when we've come. Even though this location is a little older, the facilities are very clean and well maintained. The staff is always very pleasant and kind, and are starting to recognize us since we've been coming often. The bar can get busy on the nights that we've visited; maybe on those nights they can add another bartender to help with the wait. The arcade's game collection is not as extensive as the Bowlero in Westfield Santa Anita - BUT the Arcadia location lacks pool tables.... Like I said, we are mostly here to play pool and are very happy to come here rather than some stinky dive bar! read more

Letizia as absolutely amazing and we had the best bowling time due to prompt drinks and the friendliest atmosphere.

You will regret coming here. 2 stars only for the hostess who checked us in who was incredibly nice and helpful. And the manager who did her best to compensate for the trouble. Employees have no idea what's going on. No organization. The soda gun broke and due to that they had no water. After requesting water we were told since it's broken they can only charge $3.75 for a bottle (the manager remedied this and gave us a bottle of water for free). A pitcher of beer took 30 minutes to get delivered and the place is half empty. They said it was due to the keg being out, which I believe however that's a quick switch and we would have gladly just taken something else at that point. I went back to the bar to check what's happening and the bartender has no customer service skills or any sympathy for the situation. We ordered the nachos which are disgusting. The meat is that fully cooked frozen chicken that you microwave to warm up Due to the time spent dealing with trying to get my credit card back and a refund the manager credited our lane 30 minutes. I appreciate the managers assistance, but the employees should have been communicating and sympathetic as the manger was. I understand things will take time to get back into the groove of things. We want to support local businesses. And being one of only a few times out it was really tainted by the fiasco and the customer service. We usually go to the one in the mall and it's top notch, go there and enjoy yourself. read more

So glad that Bowlero is back in business! Can't say enough about Gabe and staff! We had a minor issue (huge to my teenage daughter) and Gabe took care of it with ease and care! We've always enjoyed our time here and TBH prices for kids meals aren't bad at all and you get a pretty good portion!! All to say Bowlero is a great place for bowling, games and fun! read more

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Wait 2 hrs only to be told that we are waiting on people to show up that canceled hrs before. ppl are throwing up in front of the door and the manager has absolutely no control of what's going on. Thank you for a great time read more

Bowlero Pasadena - Bowling Near Me - Pasadena, California

Came here with a group of friends & the manager Gabe made sure we had great service! Definitely keeps the place clean and servers were very attentive. They have deals on Sundays and definitely recommend for family or friends gathering. Drinks were not too bad either, they play good music & we were able to watch Dodger game while bowling! Pizza was very good! Definitely recommend this place! We will be back! read more

My first time here.. what an awesome experience!! From being able to book/pay for our party of ten online and making same day reservations.. First person to acknowledge my presence as I walked up to the main desk.. was none other than the Man, the Myth, the Legend.. GABE This guy was on top of everyF-ingTHING.. customer service Tee-D up to the very last detail.... This guy can read thru my bs/sarcasm(obviously all playful).. nevertheless accommodated every single request, and went ABOVE and BEYOND to make sure my experience was memorable. The vibe/atmosphere was truly remarkable, and the full bar was a huge plus.. I would highly recommend this place Vibes Management Viviana and Leah-Ann(prolly butchered the spelling, it's because she made stiff drinks ) were also very hospitable.. had the bar on lock read more

Really fun place to bowl. I prefer the way they have a darker theme over fully lit bowling alleys. I have had some bad experiences with the system not working when adding people and setting up games. The response time to fix these issues can sometimes take a while. read more

Bowlero Pasadena - Modelo - Bowling Near Me - Pasadena, California

My family and I visited Bowlero in Pasadena for the first time today and it was a great time and experience! The whole facility is clean and up to date. I was impressed by the looks and comfort. The tvs and lanes are super cool along with spacious seating all around. The food blew us away!!! The nachos and pretzels are a must!!! The manager, Kenny, was very thoughtful, helpful with all our questions and accommodations, his managerial skills are utmost. Leann was great and attentive along with all the staff. Our son along with us had a great time, this is a great family place, we will definitely make this our to go bowling alley! read more

Bowlero Pasadena - Bowling Lanes - Bowling Near Me - Pasadena, California

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Had a birthday party today for my son Winston today! All his friends had a blast and we were given great service! We had a lot of little requests. The employees gladly helped. They checked in with us often. Parties get to play in the VIP room. Its a beautiful small and somewhat private room. read more

I had fun with my group , BUT there were a few issues. Waitress spilled my drink on me and no , nothing was comped. In fact , they automatically add an 18% tip to your bill. So , I paid to be sticky and covered in diet Pepsi ?? How is that even ethical ?? Do not order food and drink from this place. You , too , will be charged an 18% tip for lousy service. Our lane kept malfunctioning and we were moved to another lane. Staff here doesn't give a damn , either. I don't think that's even legal. They do have a sign posted off to the side , but it doesn't state the percentage and they do not verbally inform customers. Shady business and that's a lousy protocol !! You should at the very least inform customers how much you're going to be ripping them off !! read more

We can for my son's 12th birthday. There was 16 boys from his class. We got the All you can eat package with 2 hours of bowling. When we checked in we had a few issues with the game cards that were included in our package. But EJ and his staff were on top of it. They really went out of their way to make sure my son and his friends had a wonderful time. EJ was an excellent manager. He took time and showed us the VIP lounge for future events. He really was the best! His assistant was great at helping as well. She was very friendly and full of smiles. Kids loved the Fortnite game in the Arcade area. It would be nice to have a laser tag area as well in this location. My son & classmates are in Pasadena they really want to come back here and play. Overall everything was fantastic. read more

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Horrible service. Our lane stopped multiple times and broke many times and they did not even want to compensate us for the time that was lost due to their machines being horrible. Definitely not worth it to bowl here... read more

Small arcade...the wait is too long for bowling...I recommend you add yourself to the waitlist as soon as you get there

i came with my friends to get drinks and Danny the bartender absolutely elevated the mood and made great drinks, Cynthia and Ashley the managers were so welcoming. the atmosphere was unmatched compared to other Bowleros we've visited. read more

After gm got in contact with me they were able to help and went above and beyond. Great customer service from the gm. Definitely will go back though other then that incident it was fun and had a great atmosphere. read more

Prepaid a lane for my daughter and 8 friends. The cost sounded like a lot but it was for two hours unlimited bowling and included 6 pairs of shoes. We only had to pay for two more shoes. Really good deal if you think about less than $14 per person for two hours. Eight is kind of a lot for one lane but they were there just to hang out with each other and have fun. Place is so nice and clean and just a great facility. The staff was really great to the kids and helped them setup so it really a good experience. Just a fun place that is great for them to try. It was a Friday night but there was plenty of room to hang out and the arcade and tables were great. Highly recommend this place. read more

Exceptional service from J J she was so attentive and made sure my niece's birthday party turned out great. Give this woman a big raise she deserves it! Thank you J j for all your help read more

Waiting 15 to reset the pins....and nobody is helping us. For the price they need better customer service.

It's a nice and new environment. Bowling, pool table, and arcade. Pretty well upkept with a nice modern look. I played pool which was 20 cents a minute. Pretty legit pricing overall read more

This place is the worst. They charge an 18% gratuity when you order food or drinks. I was at the bar with the fam 3 drinks 2 beers and a soda 80 bucks. Come on i asked why the gratuity thats for the staff i was thats not fare to the customer. He had a smerk on his face. Definitely will not recommend this place. Go else where. read more

Cool place prices are pretty good compared to other spots. Would recommend if around the area.

Maiya da goat, she took good care of our big group and was very attentive. Service was fast and drinks are fyee

This is one of the best bowling alleys I ever been to great service goodbye and one of the best managers I ever seen run a establishment Cynthia read more

Me and my buddy couldn't have had a better experience. We called in to ask about available lanes and we got a person on the line right away. We were able to walk in an get a lane right away. The manager at the front desk (Trevor) i think his name was, had us on the lane within 30 seconds of talking to him. Then our lane server Alexia was just as fast to get to us to greet us and us with the lane machine and taking our food and drink order. She even recommended a special with a pizza and pitcher special and it saved us like 10$ compared to how we planned on ordering it. The bowling was fun the food came out quickly and after we were done the manager Ashley who I was talking to for a little offered us free pool as well. I for sure will come back to this place , great atmosphere , great service and just a great time. read more

Horrible customer service. Walked in to bowl with my son and put our name on waitlist. Then after 45min they told us the next lane available would be 10pm. Left me speechless. read more

This place is great! My medical school rented out the VIP room for an event and it was a blast!! Endless food and nonalcoholic drinks, the bar was open for those who wanted it, air hockey, pool, and bowling, of course. The staff were very kind and the ambiance was really fun; great lighting and music. I'll definitely be coming back! read more

We came here on a Friday night for a double date after having dinner thinking it would be a fun way to end the night. There was a wait for lanes, which was expected so we enjoyed some pool while we waited. The reason for 1 star is the staff. At the front desk, there are 3-4 people and nobody greets or acknowledges you. It seems everyone is too busy to say "I'll be right with you" or even just a "welcome". Maybe they were short staffed. The main issue was the blonde lady working last night at the bar. The other couple we were with had a few issues with ordering through her. I wasn't drinking alcohol as I am pregnant and went to go grab an ice water while bowling. When I walk up she is cleaning which is fine. Eventually he looks at me and said hi and keeps moving. I wait patiently and then another guy walks up and she takes his order. So I'm like ok, maybe she thinks I wasn't ready. But then does it again with someone else. She then comes to me again and said hi and looks at me with a rude face as if I'm not going to order? No how can I help you or are you ready. I ask for an ice water which caused her to roll her eyes, shove a glass into ice and get water from the sink faucet? Yet while the waitresses were getting waters it came from the drink hose dispenser? I tried to ask if this water was filtered but she didn't care to even ask if I needed anything else or even say thank you. She also forgot about multiple orders for my bf at the bar and wasn't friendly to anyone we were with either. I work in customer service so I'm very nice and patient even when not treated well. But she really needs to work on her approach and attitude - otherwise she is in the wrong job and her unhappiness shows from afar. read more