I had a mammogram yesterday and the entire experience was flawless, from the moment I walked in the…read moredoor till I got home and received a call from my PCP with my test results. Never have I received results in 90 minutes. The staff is lovely, organized and efficient. The equipment is very good. I would give 10 stars if I could. Thank you MDC You have a patient for life

Inconsistent experience with scheduling and systems down. I have gone here for several years and My…read moreexperience with the actual technicians and office have always been efficient and easy. The scheduling line today was very challenging. The first call not great news, however professionally handled, I was asked to call back as the systems were down. The second call I was told they did not have my orders in the system. Understandable. However as I read off the information on my orders from the doctor, I was asked for ccp codes (really how would I know that when there is nothing on the order that states CCP code). Then I was told that the code for a mammogram and the assessment code didn't match and I had to call my doctor and get it revised and they could not schedule the mammogram.This order form looks exactly the same as every order form I have copies of. Then when I pressed I was told by the scheduling agent that she was not incompetent (words never used by me) and that she was sending me to someone else which of course rang until I was disconnected. The third call was more professional and I was able to schedule my mammogram with only a little pushback i.e. has to be scheduled after 365 days. Which I had to explain ( as I did last year ) that is not the case with my insurance and I understand that is the case with many insurance providers and that's why the scheduler must state that.

Having x-rays is not easy for me. My body is in constant pain, and the beds where you lay are…read morealways very hard. But in this case, the technician took the time to accommodate my needs which make the experience much easier. He was compassionate and caring and very professional, taking the time to explain everything that he was doing. He also allowed my husband to come in and be with me, which is always much makes it better for me.

The women working at the front desk are very unwelcoming based on my last two visits there. Today…read morewhen I arrived for a liver ultrasound they immediately began questioning me about whether I had eaten or drunk anything within the last three hours, and when I said no, they said, " You are chewing gum, and that causes saliva to go into your digestive track and affects the results. My written order from my doctor stated "Do not eat or drink for 3 hours prior to appointment. May sip WATER only." My internet search results state that saliva has no bearing as far as the digestive track is concerned for a liver ultrasound. No matter, at the time it was obvious to me that they did not want me there, just like the feeling I got from that place during my first visit. Why? I don't know, maybe because I am Hispanic? I don't know and I don't like to accuse people of racism, it's not how I was raised. But, I do have a great dislike of paying for unwelcoming, entitled people who act like they are better than you, and maybe, don't even like their jobs dealing with the public. I will never go back there and there are plenty of these businesses that will gladly take my money without treating me like dirt. If you are of minority ancestry, do yourself a favor and go to Simon Med or anywhere else to be treated like a decent human being.

I highly recommend Sarasota Interventional Radiology (SIR) and Dr. Grubbs. Dr. Gubbs and his team…read moreat Sarasota Interventional Radiology have gone above and beyond to meet my medical needs and treat me with respect, kindness and courtesy. They are an incredible team that works seamlessly to process patients efficiently and with precision in medical reviews and treatment. Thank you SIR!

The staff, in particular, the nursing staff was amazing, very professional yet personable. My SO…read morewas having a day procedure, it went very well from start to finish. The only reason I don't give the facility a 5 star is that one may be waiting up to 3hours or more. It would be nice to have access to WIFI so that friends or family can tend to business while waiting.

My rating is not based on the care from the medical staff. However the wait time was considerable…read more Waiting for over an hr, with just one add patient in the office. Once I was finally taken back, the Dr was thorough and professional. Additional assistance in the practice would be beneficial

first i was greeted by a very friendly face at the front desk. the waiting room is always kept…read moreclean and your not there very long. i was extremely happy with the Dr. She listened and asked questions that help me feel confident i was going to get better soon.

Great, no wait, very fast, I felt like the tech for the MRI was very good. I will recommend to…read moreeveryone.

Sucks....terrible....worse service I have ever had! Noone speaks good English. Ppl don't listen and…read moreask the same question over and over. Disgusting service.

Best Open MRI With John @ Del Prado Location On 3/11/19 I…read morehad an open MRI image administered by John. I was racked with fear prior to and during the event due to claustrophobia. HE WAS AMAZING. He was professional, compassionate, patient, thoughtful, and kind. He clearly explained the procedure, let me settle, as requested he chatted to me throughout the procedure explaining duration of imaging sequence. Thank you, John! Jim from Fort Myers.

My appointment was great. They called to confirm my appointment for my ultrasound, wait time was…read morepretty short, staff was friendly, and my experience was really smooth. Dyna, the ultrasound technician, was the best part of my appointment. I felt comfortable, she was informative, efficient and kind. 5 stars!

Superstar Energy at Gulf Coast MRI…read more I was in severe neck and shoulder pain and needed an MRI ASAP. My doctor originally sent the order to BayCare, but the soonest appointment they had was a month away... at 5:45 a.m. on a Sunday. Absolutely not. So I started calling around and Gulf Coast MRI got me in the very next day. Immediate win. From the moment I walked in, the ladies in the office were AMAZING. This was my first MRI ever -- and I ended up needing two -- and they walked me through everything step by step. They were so kind, so patient, and totally held my hand through the whole process. They didn't take my insurance insurance (but they do take some), but it was $300 per body part, and honestly, between my HSA and what I would've paid toward my deductible anyway, it probably cost me the same (or less). For next-day service? Worth. Every. Penny. The machine is loud (no surprise there), but they let me jam to 80s music the whole time, which made it way less intimidating and honestly kind of a vibe. I walked out with two CDs in hand and they let me know my doctor would have the radiology report within a few business days. Efficient, friendly, professional, and just overall great humans. If you need an MRI and don't want to wait weeks while living in pain, this is your place. Total rock stars!

The BEST. Highly recommend. My doctor recommended I call Baycare to schedule a brain MRI. 12…read morefacilities and Baycare couldn't get me in for 7 weeks and that was at a facility three towns over. I called Gulf Coast Tarpon Springs who was also on my insurance and they got me in the next day. Great staff.

I rarely leave reviews, but this experience was extremely frustrating -- especially given how…read moreimportant this situation is for my health. Last Friday, I called requesting detailed reports from three prior pelvic ultrasounds because I am currently facing a significant medical issue and had an appointment with a new specialist. I clearly explained that I needed the full reports so my doctor could review my complete history and understand the progression of my condition. I was told I would receive them Monday. Monday passed and I received nothing. On Tuesday morning, I called again and was told there was no record of my request. I was promised it would be sent within two hours. It wasn't. I called again and spoke to the same person, who again said there was no request on file. I was again promised I would receive everything shortly. What I finally received was only a very brief summary -- not the detailed reports I had specifically requested. When I called back to clarify, I was told that this is the only information patients receive and that if I need anything more detailed, my doctor must request it directly. This contradicted what I had initially been told. Under federal law (HIPAA), patients have the right to access their medical records, including imaging reports. I was simply trying to prepare responsibly for a specialist consultation regarding a serious health concern. Being repeatedly told there was no request on file, receiving conflicting information, and ultimately being given only minimal summaries felt dismissive and unprofessional. This was not a casual request. This was about ensuring my doctor has the full picture to make informed decisions about my care. I hope management reviews this process and improves communication and documentation of patient record requests.

Everyone was absolutely caring and professional especially being there for something so…read moreimportant. Thank you

Everyone was fantastic. The Ladies at the desk were just wonderful. I'm claustrophobic and the…read moreTechnician talked me through the entire exam with a calm, beautiful voice. I just want to say, Thanks !!!

My wife was due for her yearly mammogram and when we got the call to set up the appointment say ask…read morethem that they knew she is in a power wheelchair and the said yes and that your husband will be here to help move her around. We got there and signed in and when we got called the the back things went wrong. They said we need her shirt off so I started to work on the right side and the moved to the left side and one of the ladies started to try and pull her right arm out before I got the left side done. So I told them since you are doing it why am I here, and started to walk out and they said no we can't move her! So I said then please wait till I get her shirt off. In less than a minute I told them she is ready to be moved. They came back in and side we'll start on the right side and as I was moving her chair up to the machine the one lady said this won't work we can't do it. I asked what is different than the last time? She is still in her chair? She just said this won't work, so I got her shirt back on and we left without letting me get her all set up! They just seemed like they we to impatient and in a hurry! They knew she's been there before and we had the mammogram done then! Guess we'll go to Akumin cause they have do it there before too.

This is regarding Quest as a company. They denied me services which is illegal. Don't let them…read morepull this bs on you. Here is their own rule: When Quest Cannot Legally Deny Services These situations are not allowed: 1. They are in‑network and the test is covered If Quest is in‑network for your plan and the test is a covered benefit, they cannot refuse service solely because: - they "don't like" the insurance - they think the reimbursement is too low - they previously had billing issues In‑network providers must follow the contract terms. Quest's own corporate policy emphasizes that in‑network status obligates them to provide covered services. Meanwhile - we all know uninsureds are getting treatment everywhere for anything, while our insurance is paying for their care - I got denied right here in LWR.

This location is very organized and the wait time is minimal. Alisha was the phlebotomist who drew…read moremy blood. She was very professional & friendly. I barley felt the needle. Alisha is a great asset to Quest Diagnostic.