I absolutely love SIMON. I have to go every year because I'm high risk for breast cancer and I had…read moreto go for an MRI the other night in the Lakewood Ranch office had wonderful people the receptionist she was fantastic and the man's name was Steven that helped me out he gave me earplugs. He gave me headphones. He gave me a wedge for my for this MRI that made this big noisy sound but the music was absolutely beautiful and we got through it no problem and I've never had a bad problem or anything Simon medical I highly recommend them

Had a diagnostic mammogram and ultrasound the other day. Everything went well, they were very…read morekind, understanding of my anxiety and very thorough! My first time there, usually go through SMH but they were so booked - I was able to get in 2 weeks earlier at SimonMed.

I had 2 excellent experiences here. I think people reading the review scores should keep in mind…read morethat most people probably have good experiences, but it is usually the ones who don't who post. I wanted to post to even things out. I had an outpatient surgery here and the procedure went very smoothly. Everyone from the check-in to post-op was very kind. My bed and surrounding area was clean and I was kept comfortable with warm blankets. From the moment I got into the bed, I was only waiting about 60 minutes for my procedure. I was being wheeled into post-op before I knew it and shortly after, was sent home. I was also there for an ER visit and that too went very well. They did multiple tests, CT scan and kept me comfortable while we waited for results. I was only there for about 2 hours and it was a good experience. I recommend this facility.

I recently had a surgery performed here and had such a great experience. The nurses from pre op to…read morepost op, my anesthesia team and everyone was truly wonderful. I was so nervous and everyone was so kind! I had one nurse Gail who was just incredible and am so thankful she was so kind and made me feel so comfortable! I am so glad I was able to have a successful surgery here!

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

We have been to SMH care center on UP many times, usually for blood draw…read more This time I went for an MRI. I usually would go to Sarasota Memorial, Downtown, which I do for breast exams, etc. and rate them highly. I will not come back to SMH at University Parkway for a MRI. The person providing the MRI said he was at the end of his 7 hour shift. He was not dressed neatly in "uniform" of any kind, and smelled of BO. I first thought he was a maintenance person. He did not provide assistance in terms of how to negotiate the MRI bed, what to hold on to, etc. Very casual and not engaged in the process. Very unusual from positive experienced I have had with SMH downtown.

I'm just leaving The Center for Urgent Care now. The people and the care were outstanding. I…read moreprobably won't remember them all but Sarah, Taylor, Tim and Lisa were all fantastic. Each person I interacted with took their time and made sure I didn't have any unanswered questions. Because I needed a chest x-ray and a couple of tests, it was a bit more than I had hoped but this place is much more than a typical Urgent Care facility. They have a lot of hospital quality equipment (CT scan, x-ray and some other pieces). It is actually an Urgent Care and emergency care facility all in one. I will definitely be going back if I have any problems in the future. First class all the way.

I'm feeling pretty sick, so stopped in here on a Sunday. I'm a disabled veteran and normally get…read moremy health care from the VA. The VA allows these types of visits and pays the bill. I've done it dozens of times over the years. Apparently they don't take veterans as patients and refused to treat me. I left still sick and disappointed that all they really want is money, not providing urgent care.

The rudest people I've ever come across. I'll never go back to this facility. The people checking…read morein never smiled, just asked for medical cards and I'd which had uploaded at their request. I asked why would they ask so many times for the card info and the reply was as though I offended them for asking. 2 employees were aggressive for no reason. Awful place, crude and rude.

Their web site and all log-in pages are absolutely ridiculous. They are able to turn a routine task…read morelike closing a door into a procedure that requires 27 separate steps just to be told "oops! Something went wrong" and you must start all over again. Once you have received a dozen or so text reminders and emails you arrive and are told to finish the procedure by uploading pictures of your ID and Healthcare card for submission to them while you are in your car and in the parking lot. Having completed that, you now proceed to the office and are asked to produce the SAME documents you just sent them. Whoever came up with this incredibly stupid system must have been a brain damaged, 7-year-old with attention deficit disorder. The only thing normal and pleasant was the actual procedure which was performed by a very polite and helpful Technician.

I am impressed with the level of competency, efficiency, care, and professionalism of this place…read more My apptmt time was 8:45. They took me back before my actual apptmt time (8:40) and I was out of there within 20-30 min. No joke. But Dr Alvarez still spent time covering everything and he was so professional and friendly. I had never had a guy Gynecologist before but made me feel extremely comfortable. Alll of my prescriptions and orders were efficiently filled. Highly recommend!

Horrible client experience!!! I have been to the office three times as a new patient and all three…read moretimes they put me in a room and left me there! The first time I waited 30 minutes to see the NP. The second time I waited 40 minutes to see the NP. The third time I waited an hour to see the doctor and still did not see the doctor and I walked out and they literally didn't care! All the receptionists, techs and doctors have a rude nonchalant attitude! it's an awful practice!!!! please do not go there.... Not to mention the office is WAY outdated and dirty!!

*UPDATE* (03/22/2019) this practice continues to run UNDER STAFFED!!!!!!, continues to have client…read morecommunication problems and the employees are still not being treated fairly in the work place. Doctors, Managers and Clients keep blaming the Staff for their incompetence. There are past employees still waiting for paychecks owed to them and there 2018 W2's so they can file their taxes. This Company is not even paying their company business bills on time either. I don't know how this place manages to stay in business. The Owners and Managers just don't seem to care enough to do the RIGHT THING!!!!!!!!!!!!. I don't even know how this place is getting a 3 STAR????????????????. This place is a ZERO STAR. The Owners don't even have the integrity to read the reviews on this page and address the issues themselves. Original Post, This Company was recently bought out by a group of Physicians. I don't know how it was run prior to that, but I can definitely tell you that the problem with this Company falls on the Owners and the Managers of this Company, not the STAFF. I personally know a few of their employees and they tell me what goes on in their offices. Low level employees that work in the Medical Field are frequently blamed for the down falls of the Owners and Managers of these establishments. They are always short staffed (HIRE MORE SUPPORT STAFF!!!!!) The staff are usually underpaid and under appreciated by the The Owners, The Managers, Customers and even the Doctors. This is why they are always losing good employees, not just the ones they FIRE!!!! I don't know her last name, but the Manager Gaby is very young and lacks the maturity required for this position. She really does not know what she is doing and is very UNPROFESSIONAL with the Staff that she is in charge of supervising. Just like the Owners and HR Gaby is quick to blame the staff for their own incompetence. My advise to the Owners, HR and Gaby are be professional, treat your STAFF FAIRLY and with RESPECT!!!!!! Also address the problems you are having with your Clients and your Staff fairly as well. (Owners) the stories that your Clients, Doctors and Gaby are telling you are not always the TRUTH or the FACTS!!!! I hope this review clears up a lot of things for anyone thinking of going to this place.

From the owner: First Harbour Medical Centers was founded in 2016 as Florida's Newest Premier Medical Centers. With…read morequality-centered patient care as our foundation, First Harbour Medical Centers is committed to providing excellent service with our team of highly qualified physicians. It is First Harbour Medical Centers' priority to make every patient feel like they are provided the finest care while also feeling at home in our family atmosphere. We are focused on both quality and convenience for our patients. At First Harbour Medical Centers, we are not only passionate about health and wellness, but also strive for our patients to achieve a sense of well-being and positive self-image. Our Rejuvenation Center has carefully selected programs and services to assist with weight loss, restoration, relaxation, and reduction of fine lines and wrinkles. We provide patients the luxury of electing to participate in rejuvenation services in the same facility as our primary care office. SERVICES: Botox & Dysport

The place is clean and very pleasant! The MRI Machine was comfortable enough for me to sleep in,…read morebut they have a great head phones for music while in the test! Great environment!

This place is a huge money making scam. They incorrectly billed my insurance and made fraudulent…read moreclaims. Thank goodness someone finally reported their unethical behavior, as I hear the government is now forcing them to pay more than $8 million for false billing of medical procedures and kickback.

Samantha did a Custom Facial for me which included a Dermaplane…read more She helped me decide which facial to choose. She greeted me warmly and did the facial in a very gentle and professional manner. I was very pleased with her process and she informed me of each step she was taking. I'm planning to make this my Spa of choice for future facials. The salon is beautifully decorated and very clean.

Great spot clean and the staff is friendly and professional. I went for a vitamin tri immunity shot…read morebut I'll be back for more services.

BEWARE, BEWARE, BEWARE!!!!! I called to make an appointment with this office as a new patient two…read moreweeks ago because I was having some abdominal pain. They gave me an appointment with a doctor who did a pelvic exam and ordered an US. It took me no less than five calls to the office to get the order faxed to my imaging facility of choice. Once the US was done the report from the radiologist indicated that I should have a pelvic MRI. So for over a week I was calling this office to get the order for the MRI but the doc wanted to move right to a biopsy(but my endometrium was less than 5mm thick, which is normal for post menopausal women). I said I would be happy to do the biopsy but wanted the MRI first as the next step recommended by the radiologist who read my US. I called again(no less than five times) only to be told last Friday that the doc wasn't in and they would get back to me this Monday 10/13/2020. When no one called yesterday so of course I called only to be told that my doctors nurse was no longer with the practice and someone would be in touch. I called again and when I did I was told that my providers contract wasn't renewed and her last day was last Friday! What? Why wouldn't someone tell me this last week or better yet not book me with a provider leaving the practice?! So when I requested the MRI they told me that since my provider was no longer with the practice that I would have to come back in for another visit to establish myself as a patient with another provider in the office, Dr. Swanson. They told me the doctor could not order the MRI for me unless I was seen by them. I corrected Jamie and told her that wasn't true and she corrected herself and said, "well she won't order it unless she sees you in person." I told her that it wasn't my fault that the provider I saw in their office was no longer there and that I shouldn't have to pay AGAIN to see another doctor when they have the clinical notes, and the report from my US as documentation necessary to prescribe the MRI. They told me that's how it would have to go or else I could find another provider.......guess what.....I found another provider, and YOU SHOULD TOO! POOR PATIENT CARE, POOR CUSTOMER SERVICE, REVOLVING DOOR OF DOCTORS!! They want to order testing you don't need in house to keep the money in house. If I could give zero stars I would. GO ELSEWHERE!!