It's fairly difficult to find a place that grooms and bathed cats, especially at a good price. My cat was groomed and given a flea bath (nail cut too) for only $40 (petco/PetSmart charges above that price). My initial and first interaction over the phone was with a lady who was very rude. I don't know what's up with her, but her attitude and tone was not it. I was a new client, and I mistakenly referred to a sanitary trim as a hygiene cut/trim, to which she said, condescendingly, "what the heck is a hygiene trim? That doesn't exist. Do you mean a sanitary trim? Because a hygiene trim that doesn't exist." Like okay miss ma'am watch your tone. So, I asked her how I can schedule an appointment for my cat. She said "with me, obviously" yea obviously you..I meant what the process was in scheduling...she was acting as if I meant I wanted to schedule an appointment with the dogs in the back. She gave me a a day to drop off my cat before 11am the same week. I came in the day she asked at 9am...and she said that I wasn't scheduled until the next week...I was thinking like be so fr rn...Bc i know damn well you said this day before 11am. Anyways so after that unpleasantness, I canceled the appointment I "had" for the next week. Didn't call or make an appointment again for a couple weeks, up until a couple days ago. This time it was a guy who answered. Loved him!! Wish I knew his name. Super nice and cool guy. Dropped my cat off no problem, picked him up, and he was awesome!! He mentioned how my cat did a great job and that they gave him a flea bath. My cat looked awesome (although he was still a tad bit wet around the stomach and back of the head area--I got that dried though it wasn't too bad). Kudos to you (and boo to that one lady fr) read more

Bow Wow Boutique - Pet Groomers Near Me - Hermosa Beach, California

I recently moved to SoCal and was shocked by grooming prices here. I called so many groomers. But they all were completely out of the stratosphere with their pricing. Then I found Bow Wow!!! So relieved. They are great and affordable. read more

A great and affordable place to take your pup to be groomed. They're a gem in Hermosa.

Our cats had a wonderful spa day at the Boutique. They did a wonderful job grooming them.

I have been taking my pups here for years. The owner is always so kind and welcoming. My pups always coming out happy and looking great. I highly recommend them! I would never go anywhere else. read more

I've been taking my dogs there for 30 years. They are the best!! I will highly recommend this business read more

Very friendly service, owner takes pride in his work. Amazing location as well. Reasonable price. Earned 5 stars read more

Bow Wow Boutique - After grooming amazing job - Pet Groomers Near Me - Hermosa Beach, California

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DO NOT TAKE YOUR DOG HERE THEY ARE AWFUL. My dog is an Aussie Shepard and had a beautiful coat, and they SHAVED HIM. Which ruined his coat caused excessive matting and it been almost a year and has not grown back. One visit ruined his coat for life. Not to mention they had him for hours with no water or food. IM BEGGING YOU NOT TO TAKE YOUR DOG HERE. read more

Took my dog in to get groomed, and won't go back. The whole experience was not great and for what I paid (more than others I've been to in the area) I got far less. They require you to drop your dog early (even with an appointment) and then hold them in cages on a first come first serve basis. Thats fine, but 4 hours of my dog in a crate around other dogs and loose cats walking around is excessive. I dropped my dog at 10:30am, gave them a call at 2 and they said "he got dropped off last I can't give you a time maybe around 3:30." I'm not sure why this place is so busy. read more

Jose and his team of groomers are the best! We have been going for over 10 years. His prices are reasonable compared to what some of my friends pay and he is so nice! read more

Absolutely wonderful every time I bring Luna. Drop off is quick and simple and they do an amazing job on cutting her long hair. I'm so thankful for them since a lot of places won't take cats. read more

So I really hate to give this bad review cause the owner is sweet, but this hopefully helps others. If your dog just needs a bath, this place is great. If your dog needs actual grooming go elsewhere. Our beautiful cavapoo is unrecognizable and her butt is so horribly chopped up you can see her little cheeks. Took her back in to point out that he missed the one reason we took her in (just a hygiene trim) didn't want her hair cut at all. She's now got a mullet for a haircut and a bare booty. I didn't think our pretty girl could look unattractive... but he butchered our beautiful baby girl. read more

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Excellent service! I'm highly impressed by the professionalism of this place and the prices are very good considering the location. My german Shepard is a happy camper, I was afraid they wouldn't take him bc he can be sketchy and looks scary. But they handled him very well. Thank you !! read more

I have come here multiple times but it has been years. Today I came because there is nothing else open for quarantine. I thought I'd try my luck again. Poor poor decision. Even in desperation, my dog & I will never return. Because I should just trust my dog, she hates this place. Like, tries so hard not to enter. She is not like this at other groomers. Only this place. I brought my dog in for a cut. I asked the owner not to cut her head/face & tail. Just her body. 5 hours later I receive a call that she is ready. 5 hours in a crate!! Why!? Well, they CHOPPED her face, head & tail. Chopped it so bad that her face is crooked & uneven!! It took me 2 years to grow out her beard & head out. Within 5 hours, they buzzed it ALL away!! As I asked them not to do. When I first rescued my dog, I brought her here & the same thing happened. I thought maybe I wasn't explaining myself right. "Don't cut her face or tail." Simple request, amirite? Other groomers seem to understand this request. I pick her up at Bow Wow & it is the complete opposite of what I asked. Apparently this groomer does not take special requests. He blatantly ignores such simple requests. When I called to complain, he said "hair grows back & come in we can straighten her up!" Uhm, no, you aren't taking any sharp object next to my dogs face. Never again! I do not understand how this place stays in business, I really don't. I am the first person to support small business but I can't come here. Bow Wow is an unprofessional groomer. Even my dog even thinks so!! Trust your dog. Don't come here. Woof. *This message has been approved by my dog. Paw print approved. read more

Bow Wow Boutique - Her beard is crooked & hair uneven. This is after I told them NOT to touch her face or tail. She even looks nervous :( - Pet Groomers Near Me - Hermosa Beach, California

Bow Wow Boutique is so good to and with our anxious and feisty teacup yorkie, Hercules! They always get him in as soon as possible and he comes out looking cuter and smelling cleaner than ever! read more

This place is absolutely incredible. I've been coming here for 15+ years. I have never once in that time. Had a bad experience. I'm going to leave it at that. There is some new help, and she looked at my dog and me and was like "who is this" but not in a friendly way. I love this place so much that I wouldn't even call this a complaint. Some people are just terrible at their jobs. Good help is hard to find & I am sure the amazing owner needs time off. I would love to elaborate more but the last thing I want you to do is not coming here. This is my first time seeing this person and I hope I can keep it that way. I have seen this business very busy. Today was not that day. By no means read more

I've been bringing my dogs here for about a year now. These guys have been doing a great job, despite the bad reviews from other customers. The prices are reasonable, especially in this area. I have two dogs with long hair and can get pretty pricey. I usually get the full service grooming which includes shampoo, cut and nail trim for $45 each dog. And once in a while I'll get the mini grooming service with just a trim around the face, shampoo and nail trim for $35. Making appointments are easy with just a phone call and I drop my dogs off in the morning between 9-9:30am. They're usually ready in about 4-5 hours. My dogs always look great, fluffy and refreshed. Happy customers. I have not had any issues with the metered street parkings. There is always a spot opened around the boutique. *RECOMMENDED* read more

Bow Wow Boutique - Pet Groomers Near Me - Hermosa Beach, California

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This was truly the worst experience for my dog. Please don't take them here. I brought my dog here for a nail trimming and I had already warned them prior that: 1. She's a nervous dog 2. If she's too nervous, feel free not to trim her nails They not only continue to trim her nails OBSERVING that she's nervous, but they lightly cup her neck to get the job done. Sure she has cut nails but she also POOPED AND PEED HERSELF. I called them asking if this is standard protocol and they said yes, to my confusion. How is lightly choking my dog and having her shit herself standard protocol. Thanks BowWow, my dog was once afraid to get her nails cute BUT SHE IS NOW ABSOLUTELY TRAUMATIZED by y'all. Do not take your dog here. This place is absolutely crazy for doing that. read more

Jose is totally professional with a caring heart for the dogs, and our Cats. Been with him for 2 years, always the best of grooming.

WOW! DO NOT GO HERE! So rude and unprofessional! I took my dog in there two weeks ago for a bath and trim and everything went well, but they forgot to clean up the mats behind his ears and his sanitary areas which I specifically asked for. I made another appointment today and my dog was one of the first ones in at 8:30am. I called at 11:30am to check on him and the lady said 1pm. I asked her to give him some water since he had been locked up all day. I then called back at 1:30pm and he was still not done, but she said 10 minute. I get there and they want to charge me $50 again. I said I was not paying for their mistakes from last time. Both Jose and the woman were rude. The woman is actually always rude on the phone. She brought the price down to $45 and I did not tip. Jose said maybe this isn't the place for us and I said you are right because you don't do your job. They said they had never seen Leo before and he wasn't even on the books when I called a couple days ago to make the appointment and he was there two weeks ago for the first time. Overall this place is horrible. They keep your dogs locked up for hours without food or water and they do not follow directions. read more

I drop my dog at this place last Friday at 8:30am and asked for a bath, anal glands, shaving the belly abs inside legs because of some little knots there, a higienic cleaning in his private parts and to fix the hair on his face to make it round. Result: at 2:30pm they called me I got a very clean and fluffy dog what I loved! BUT the face was super furry and I badly couldn't see his eyes ... his private areas completely dirty and the little knots I tried to cut at home Result there's was no grooming at all! just a bath that I could have done at home. It's very disappointing because now I need to find a decent grooming to to do the job. PS: yes the grooming was for his bday party read more

The women in the photo was rude & absolutely unprofessional. My dogs have been there for over 2 hours just for her to call and say they can't be serviced after all. It was an inconvenience for me but even then I was okay with rescheduling for next week but she seemed upset. Right before she hung up I clearly heard her say "that little b****". It was highly rude/unprofessional to say the least. I called back and respectfully let her know that I did heard what was said and that's fine but i'm on my way to get my dogs. She told someone "She heard what we said" she lost it & proceeded to ask me "what did I say then" , even after acknowledging and saying that I had heard her. Upon arrival to picking up my dogs the owner Jose didn't acknowledge his employee's rude/unprofessional behavior which was even more disappointing as a loyal customer. I did record her behavior in their store and I can genuinely say i've never met someone with such nasty behavior. I DO NOT RECOMMEND THIS GROOMER. read more

Bow Wow Boutique - Pet Groomers Near Me - Hermosa Beach, California

Jose is the best! Extremely knowledgeable, careful, and a great guy. He loves the animals, and is flexible about scheduling. Great rock drummer too. read more

This place has awful customer service and pet grooming services. They are also pretty filthy and overbook and stick groomed dogs in dirty cages. My dog had other colored hair clippings from another dog when I picked him up! Gross! Secondly, the old woman that answers the phone and books appointments is curt and super rude. She forgets booking details and acts stupid when you try to confirm your service. And the owner, Jose, is just as bad. I called him back after I picked up my golden doodle to let him know that my dog was still wet on the ears and abdomen. Jose said he didn't know what happened and that my dog must have drooled all over himself! What a joke!! Then he said, "Who knows?"I then proceeded to ask him about my dogs face trim which was so bad. I wanted them to give my dog a teddy face like always, but they did not! They simply cut straight across his eyes, giving him Moe bangs. Jose said, "I know you don't like it and we CAN afford to lose customers. I am so busy that I am HAPPY TO LOSE customers!" What an awful business owner! I hope he goes down! Stay away from this toxic place! read more

Bow Wow Boutique - Moe bangs! - Pet Groomers Near Me - Hermosa Beach, California

This is the WORST Pet Groomer anyone can go to, I specifically asked them to give my dog a cut but NOT to SHAVE him and they shaved all of his hair off PLUS gave him very bad razor burn. When I called to ask for my money back they simply said no and were so rude! I am marching my ass in there and showing him what he did to my dog and getting my money back. DO NOT GO HERE. read more

Bow Wow Boutique - Burns to my dog with miscuts - Pet Groomers Near Me - Hermosa Beach, California

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Beware - I wish i could give them no stars. I do not recommend this groomers. I gave them a second chance after they cut my dogs hair very short once. However, after explaining extremely clearly that I wanted just a small trim for my dog, She was returned to us looking like she had a buzz cut. She even had a bald patch. The cut is extreme. My dog looks ridiculous. They had no response when i called them to discuss. read more

Beware!!! I took my border collie in for a trim and they gave her a puppy cut...in December!! She is unrecognizable! The cut is uneven and you can also see every cut made...there was no blending. I now have to take her to another groomer to fix this job. I'm never going back here. read more

Bow Wow Boutique - Pet Groomers Near Me - Hermosa Beach, California

Not bringing my Aussie here again. The trim he got is extremely uneven and choppy. If I had known how it would have turned out I would have just done it myself and saved 50$. read more

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Bow Wow Boutique is always accommodating, even at the last minute. Our pup is a 15 year old, sometimes difficult rescue, that fights to go into the Vet for his visits and every month or more we visit bow wow for a bath and or cut. Curtis never fights it and they take great care of him. Always happy with our visit and so is Curtis read more

Bow Wow Boutique - Pet Groomers Near Me - Hermosa Beach, California

Second time taking both our standard goldendoodle and mini goldendoodle. Incredible service, our pups came back looking impeccable! Jose, Victoria & their entire staff are 5 stars will always be back!!! read more

Came in for a flea and tick wash since flea season has been terrible this year. Dropped her off at 9:30 and picked her up at 1:30 which gave me plenty of time to flea bomb my home. First interaction with the staff wasn't inviting, but they do good work. She smelled wonderful at pick up and is still soft to the touch. A flea&tick wash, blowout, ear cleaning, nail trimming, and anal gland expression all for $50 was reasonable in my opinion. I do most of her grooming myself normally and this saved me so much time and frustration of clogging drains/cleaning. My only recommendation would be to use a grinder for your pups nails after the fact since all standard nail trims have sharp edges. Took me about 5 minutes, saves me from scratched hardwood/legs, and I use the tool religiously. Would recommend returning in the future, hopefully not for the same reason though! read more

I've been here several times with different dogs, usually just for a "wash and go" which was fine. I hadn't been here since 2016 and I decided to read the reviews for bow wow boutique to see if they had made any improvements since I was here last. I was shocked to see so many people who had the same experience I did as far as an injured dog. My poor Sassie was literally skinned open during a groom and she was such a sweet, people-pleasing dog she didn't show any signs until we got home. At that point they wanted to argue it was either preexisting or happened after. Eventually Jose split the vet bill with us probably because my mom is a hard one to go up against (thanks ma). The incident happened in 2013 and I've brought my larger dog in several times since just for washes but I haven't been since maybe 2016. Just thought it was fair to add my experience for other prospective pet parents and to validate claims of other reviewer's injury. My poor girl required staples over it, she was completely skinned under her arm (armpit) which is why we didn't see it until later that night (pics attached). I don't think I'll bring any of my other dogs here again though mostly because of the cages and reviews that dogs sit in cages for hours without being seen. I plan on sticking to mobile grooming or cage-less establishments. If this salon would make some improvements in regard to scheduling, cages and safety I would be open to giving them a try again. Two stars for price and how they handled my big dog well for a bath but took off 3 for the injury incident. read more

Bow Wow Boutique - The staples my dog had to get from being skinned while shaved, and the time stamp on the photo from 2013 - Pet Groomers Near Me - Hermosa Beach, California

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We took our pup for a bath and haircut for the first time today. Since we rescued our dog just a few weeks ago, we assume this was her first time at a groomer, and she did great. We were treated with friendly service, and our dog was ready within two hours. I was nervous going in, but I'd be very comfortable recommending Bow Wow Boutique to others, and we'll be back. Prices were great as well. read more

This was the first time that I've taken my golden retriever to a groomer, where they were willing to trim her hair short. They did an excellent job, and she looks wonderful. Also, their prices are fantastic! Thank you for your outstanding customer service. I certainly will be returning again. read more

My dog was dropped off for a bath only. A bath, not a groom or a cut. When we picked him up his entire face was cut incorrectly and horribly. His paws are uneven and his backside is shaved. They cut all of his fur. The worst part is his face. We never have his nose shaved and his bangs cut straight across as doodles have to be cut a certain way to look good. Further he had just had a groom at Heathy Spot and was looking dapper. He simply needed a bath and to pick up your dog thinking he was just getting bathed and see him all cut is really disturbing. The best part is they blamed us. They were told bath only. I will never go back there. read more

I am very happy with the services. The place really take care of your pet. The prices are at average at the area but reasonable. The only think in my case they are not always available to do buffing on the nails. I believe only one person does it. I love the haircut my dog is getting. It does not matter if he has short one or long one always look stylish and easy to take care. read more

I've been going here for 25 years. Jose and his team are the best they take great care of your dog and do a great job.

Buster looking all fresh after his haircut at Bow Wow Boutique! Amazing service!! Dropped him off at 9:30am on a Saturday and he was ready by 11:30 :) Friendly team, affordable prices and one happy pup - highly recommend! read more

Bow Wow Boutique - Buster's fresh cut :) - Pet Groomers Near Me - Hermosa Beach, California

I've taken my Hymalaian cats to Jose since he opened in the early 90's; 20+ years later, I don't live a block away but I make the trip from Redondo. And Jose's 'clients' now include my Havanese pup. 20 yrs, only one minor incident (unfriendly staff that was gone the next time I went in). Jose and his staff all answer to the same consistent quality. I am loyal to Bow Wow and my pets come home lookiing and smelling sweet! You're the BEST of SOUTH BAY!!!!!! read more

DO NOT GO HERE! I gave specific instruction to keep my dog "shaggy" and just do a little trim. When I picked her up, I didn't even recognize her. They shaved off all of her hair. Just completely buzzed her. When I asked what happened, they said it was too much work to brush and trim all her hair so they just decided to shave her. I am still in complete shock writing this. Instead of an apology I was told it will grow back in a few months to a year, what's the big deal. Completely unacceptable. They should have called me if they were unable to do a trim, which was what was requested. I will never go back. read more