Well ..... if I could give Boutique Air zero stars I would!! But I guess to leave a review you have to give it something. And since one star is the closest to zero stars that's what I will put. My experience with this airline has been all bad!! When we moved to Pendleton in April our 18 year old daughter helped us move out here, so we offered to fly her home back to Northern California. So we needed an airline that would fly from Pendleton to Portland, the price was right so we thought let's go for it! Well... long story short, we were told her flight left the Pendleton airport at lets just say 10 AM ... well we were there at 9am just to be an hour early.... after being told by the ticket rep that the plane was broke down in Portland, and that they had another plane possibly flying in to Pendleton at around 1:00 pm (which made our connecting flight In Portland late) after waiting around the airport all morning we decided to go home and wait from their , once we pulled into our driveway our cellphone rang and they said to come back to the airport that the plane that was broken down in Portland was now fixed and on its way????? So we returned to the airport and that was that trip!!!!! So now it's late July and our daughter is coming up to visit us for one week. So I arranged to have Boutique air fly her from Portland to Pendleton and then then back. So she gets into Portland and what happens???? Yep...... she called the number to have the shuttle come and pick her up and take her to her flight on Boutique......and what do they tell her?? Oh?? Yah you haven't gotten an email yet?? She says no, the lady informs her that her flight from Portland to Pendleton has been canceled due to the fact that the airplane is broken!!!!! Lol...!!!!! So my wife had to leave work an hour early and drive 3 hours and 15 minutes to Portland and the same back!!! Man I am so done with that airline, that's it I'll NEVER FLY BOUTIQUE AIRLINE AGAIN!!!! And I hope after reading this review you won't bother going through the same crap I have had to go through!!!!!
Eric E. read more