#1 employees need to learn to communicate. We landed and they told us all there were no more pieces…read moreof luggage on the plane...after an hour they figured out there was another port and promptly brought our luggage to the carousel. Paying an unnecessary added parking fee. 2 weeks later upon departure there was a lady acting "in charge" who practically chased me down to the TSA gate to show me how I couldn't tKe my ESA animal anyone their airline after today. I had to look up all the information at the gate to be sure I wasn't going to be stranded at my next destination. You overhear other passengers staying, " well..you get what you pay for". Way to go Allegiant Employees! Way to go Pasco terminal. If I wonder this company I would be very upset and look at revamping who I pay $16 an hr to.

What the heck allegiant? Both our flights this weekend delayed an hour out of Arizona. You can't…read moremake people sit on the tarmac in 120°heat with no air conditioning. If I could avoid flying allegiant, I would. 0 out of 5

We needed to move our tickets to a year from now because the event we were sending our team to was…read morecanceled due to Coronavirus. They let us move our flights to a year from now so that we could use the tickets when the next competition was being held. Excellent customer service experience! Totally feel Delta is customer service oriented. They rock!

Usually it's a fairly decent and reliable airline. Two stars because of 3 delays, gate change,…read moreplane change and then the flight was cancelled as we were taxing down the runway . The reason they gave was that the pilots were out of hours. It was a 35 min flight, fully boarded plane and we were taxing to take off. So 200 of us were rebooked, stuck in Seattle overnight and all the hassle resulted in hours of lost sleep because instead of getting in at 8:30pm I arrived to the hotel at 1:30am only to wake up after a short night to return to the airport where it took 2 hours to get through security! Unfortunately, this isn't the first time having flight complications with Alaska...it is the second time this year. They can do better!

If I could give them zero stars I would. First flying experience was trash. A 4 hour flight turned…read moreinto 12 hours of torture. However they said they gave me a $500 credit twords my next flight but they didn't give me a pin to use it. Now everytime I try to reach out to them, I get no response. Bunch of bullshit. Never again will I use Alaska. Maybe if they actually honored what they said, then maybe.

Outside of the employees at the check in station being almost as slow as molasses we had no…read moreproblems checking in, boarding and during the flight. Yep they charge a hefty price per checked in or carry on bags, but it is still a lot cheaper than the other major airlines that fly into this airport that have major delays at major airports (Avelo flights are direct and saves you hours and hassles as far as I am concerned). And unlike the other reviewer we did not have to wait a hour for our checked in baggage to hit the carousel to pick up. Our son turned us on to this otherwise unknown, to us, airline when he flew down to SoCal to visit us. So we used it to visit him recently. And we will use them again on our next visit up that way. P.S. they don't serve you any drinks or snacks on the flight so you may want to make sure you take your own on if inclined.

This is the absolute worst airline for baggage delivery. This is the second time I have flown…read moreBurbank to Pasco and waited over an hour for my luggage!!!! The price you pay to check a bag should come with 1st class service.

I had an absolutely frustrating experience with Hertz at Tri Cities Airport and would strongly…read morecaution anyone against renting from this location. I returned my rental car at Spokane, which was clearly noted on my reservation. Simple enough -- except getting a receipt turned into a nearly all-day ordeal. The Tri Cities desk told me the car hadn't been checked in yet and couldn't issue a receipt. Spokane confirmed it was checked in at 10:15 AM -- right when I dropped it off. So I called Tri Cities back. That's when things got really bad. I was placed on hold for over 20 minutes. I hung up and called back. Eight times. No answer. I left two voicemails. As of writing this review, no one has called me back. All I needed was a receipt to submit for a business expense reimbursement -- something that should take two minutes. To make matters worse, I contacted Hertz Corporate hoping they could step in. I was told that because this is an independently operated Hertz location, Corporate could not assist me. So there is essentially zero accountability and zero recourse for customers. This experience is completely unacceptable. Their reviews online are fully consistent with the treatment I received -- I wish I had read them before booking. I will never rent from Hertz again, at any location. Don't waste your time or money here.

This Hertz, at the time of my writing, has 25 reviews; 24 of these reviews are given 1 star, with…read morethe 25th review being 5 stars. I scratch my head, but then realize that more people than not will take the time to make a bad review of a this type of business if they feel they've been screwed. The last review is almost 2 years old as well. I've been renting vehicles through Hertz for many years, but I have always booked and paid ahead for my rentals via AAA membership. Maybe this has something to do with never having a crappy experience, except maybe a longer wait time once in awhile. I have rented vehicles in Temecula, CA; Buffalo, NY; Knoxville, TN; and Kona, HI. I have always received what I ordered, with a couple times getting a free vehicle upgrade. I have never had any monetary add-ons needing contested. The vehicles have always been clean, inside and out. This Hertz was no exception. The pick up and drop off went without a hitch. If anything "negative" was had it was the young lady I interacted with at the time of pick up didn't have much of a personality, but I wasn't there to make friends anyhow. With everything having gone smoothly I will be the 2nd person to give this beat upon Hertz the 5 star rating.

The King size room was spacious with two TVs and a hot tub. But what makes for the best stay is the…read moregreat breakfast, you can get almost anything that you can at Denny's like eggs, bacon, sausage, plus a full omelet station, and for free! My favorite part is the restaurant with a full bar, you have to come meet MJ, she was the best bartender we've found in a long time. I'd tell people to stay at this place just because of her.

From start to finish i was so happy with my stay here. This is a newer hotel so everything is…read moresparkly clean, works well, and looks fresh. The rooms are enormous and it feels like your regular double queen room is a hotel suite. The staff are so ridiculously nice. They greet you as you come and go, are eager and willing to help at quite literally any time of day, and generally make staying here an even better experience. The breakfast is surprisingly fantastic. It's not the normal microwaved pancake hotel breakfast; they have an omelet bar, grits, potatoes, two types of meats, waffles, etc etc the list goes on. It's awesome. And after a long day when you just wanna stay in your room for a bite to eat? No worries, they have the valley bistro restaurant on the bottom floor which makes delicious food right in your hotel.

Flexible; took card over the phone; reliable service. I would use their service againread more

I requested a cab to pick me up in Pasco WA and take me to the Tri city airport…read more The fare was great. The driver was polite and safe..we talked on the way. He arrived early, which I was thankful. I willmost definitely use them for transportation again