I just gave you the ball and it disappeared. Where did my Pass-go?…read more This is the station for Pasco and for Kennewick and for, also, Richland, collectively which are known as the Tri-Cities. They're basically all one big city but with three distinct centers and they consider themselves as different and yet the same. So it is pretty adorable around here, and this is a cute station too, and it's set back a little bit from the road, and looks cute. It looks brand new as well. It serves the three cities well, but especially Pasco where it's situated. My concert was in Richland so it was hard to get there from here with my instrument honestly. It's for local transit. And Greyhound stops here as well which is how I've used it on a number of occasions.

I'm a bit of a train nerd, so when I'm at a train depot I'm happy…read more Train travel to me is like a step back in time (in a good way). We're lucky in the Tri-Cities to have one of the newest train stations in the Pacific North West (this station was constructed in 1998). I like it here, because whenever I'm here, it means I'm going somewhere cool, whether it's the early train to Portland, or the evening train to Glacier National Park. The Empire Builder is the east/west train which serves us. This depot also serves Greyhound as well as the Mexican bus service, Estrella Blanca. The waiting room is generally clean, and there is a vending machine available (but if you've got time, stop by a taco truck since you're surrounded!). I must admit I was a little wary of leaving my vehicle here over the weekend, but my MINI was waiting for me safe & sound after my weekend trip to Portland. Ok, when's the next trip!?

5-6 hours on the bus to and from work or school is crazy! Rude bus drivers, bad people at the…read moreoffice, routes are late busses don't wait so you will be sitting at a transfer station for a half hour for the next bus. Thank you BFT I drive now and this is probably why I always see empty busses unless it's 2-4pm after school.

Cooler morning! 71 degrees and a clean transit center in Richland. 8.2.22…read more This check-in includes the office and garage area for the buses. There are 2 bus stops on each side of the road in front of building. The grounds are well kept, and parking lot clean. The different transit stations have a parking area - allowing for the capability of park and rides! Consider this if you commute from outside of town, and still want to save on gas and improve pollution!

Flawless experience and fantastic customer service! Jonah did an excellent job processing my…read morereservation and actually read my notes on vehicle preference. The setup is different given that it's a small airport and requires you to grab the key before proceeding to the lot. To get there, you walk all the way down the opposite side of the airport, follow the side walk as it curves right, and the cars will be on the left. To return the car, I learned that you have to note the mileage and fuel level before returning the key. Giavanna helped process my return and was quick to adjust the payment details upon request. Like Jonah, she was very friendly, knowledgeable, and provided 5 star service. Thank you!

Great help had to keep my rental an extra day and had to fly out of Washington instead of Oregon…read morenational team made it painless

Room was well priced and clean. Basic Quality Inn. Breakfast ran out of food but staff was quick…read moreto replenish. Great place to stay on a trip.

It's very centrally located south of the river, and it's easy to get to both Richland and Pasco. We…read morelike staying in this area for the restaurants on Gage Blvd, and the go carts outside the mall in warmer weather. We didn't use the pool or spa, but it was good to see them open now. They also had a hearty spread of sausage, eggs and potatoes, with a nice gentleman serving everyone. It really was very efficient. The front desk and housekeeping ladies were all friendly. Our air conditioner was on it's last legs, but it was good to see maintenance crews doing a major replacement of all of them in the facility, so that will be great for folks who stay here in the future.

Had to rent a car while my car was in the shop. Had a great experience. Didn't love the first car…read morethat I was given, but they had no issue with me bringing it back and exchanging it for a car that I liked. Great customer service, would absolutely recommend.

Everything was very smooth and fast to rent out the vehicle. Was a safe , comfortable travel for…read moreme! Employees were also nice. The last time i rented from enterprise was a disaster from kennewick location. This one on Lee blvd in Richland has REDEEMED enterprise for me. Thank you!

Slept great & love their free breakfast buffet! The bed was comfy and pillows were squishy soft,…read morejust the way I like it! The room was clean & the bathroom has a larger counter size than other hotels, which makes getting ready easier. The bathroom has a nightlight--so awesome! Who wants to feel their way to use the toilet in the middle of the night? The kids had a great time swimming in their indoor pool & hot tub, we liked the gym here and the best part: walking distance to/from our destination! It's a short 5 minute walk to the convention center (TRAC event) where they hosted the State Championship for Elementary Chess competition. The staff at this hotel was top notch! Everyone was kind, professional, and very customer service friendly. With nearly 2,000 elementary kids traveling for this event, the staff here were patient with kids and families as this hotel was at capacity during our weekend stay. They sell bottles of wine for $10 and microwave meals like Mac & cheese for $5, which the kids were fine with, and ice cream sandwiches/bars for $2, we learned from our friends/team mates traveling with us about the super-long-lines & wait times at the local restaurants (due to our event), and decided to dine-in for a fraction of the cost/time and enjoyed the east-side-sunshine we Western Washington folks never see, while the kids played. There's local dining within walking distance, but with large events going on, it seemed the locals here in Pasco weren't staffed ready to accommodate. If you've read my reviews of hotels I'm kind of a clean freak about having toilets accessible near the swimming pool (who wants to swim with kids peeing in a pool?) and this hotel does it right: there's a restroom with a shower INSIDE the pool area!!! Love it! There's another hotel closer in proximity to the TRAC convention center, but based on our experience, I'd stay here again if I was in the area. Super quiet, huge breakfast, comfy beds, big bathroom size, great staff. Huge shout out to front staff Ken! He made the stay super enjoyable AND hooked up this momma with the chocolate cherries I was craving! He's the best!

Very nice hotel with very helpful and pleasant staff but they play Fox News on the TV in the…read morebreakfast room.

This place was perfect! We're traveling cross country and needed to rest. We booked a King bed room…read moreand the room was awesome. It had a kitchenette and couch we could relax without mussing our bed. The staff were friendly, the hotel was very clean. This facility was up to date and decorated nicely.

From the jump, this place was awesome!…read more We were in town for my niece's 15, and we needed a place to stay. My step sister used to work for them, so she got us a room there. We arrived on Thursday morning around 10am, and the room was ready to go! They told us the rules, the pool information, and the breakfast schedule, gave us 2 keys and off we go! We opted out of the room service, but they ALWAYS made sure we had enough towels. Which was amazing! The pool was a perfect temperature, and we had it all to ourselves for a little under an hour! Which was great! The breakfast, isn't anything to write home about, but it was filling and proportionate...The pancake make is a trip! lol! They had Darigold Chocolate milk! My favorite from when I was in elementary school! lol! Overall it was a great experience, and everything was awesome! Thank you Holiday Inn Express! You guys are amazing! 10 stars!

I took the train from Washington to Oregon that should have been on time and it wasn't. It was…read moredelayed twice for an hour both times. The train was so dirty I couldn't see out the windows! Even though the Steward swept the floor when we got close to Portland he only swept the aisles. The seats were filthy. When I had to take the train back to Washington, with my granddaughter, we were then told the train wasn't coming at all and we had to ride a bus back. Not a normal Greyhound bus but a small party bus jammed packed with people, shoulder to shoulder, a sack lunch from Subway, that I couldn't eat, no bathroom and the seats were ridiculously hard and had to sit straight up! I'm almost 70yrs old and that was very painful on a 4 hour ride! For the money I paid, and no reduced charges it was HELL! I'll not take the train ever again and I'm telling everyone I know across the country not to either!!!

Thursday, 07/12/2024,…read more Up since 4:30am, Three weary travelers from Pasco, WA to Portland, OR, with a change of trains from Portland, OR to Tacoma, WA -arrived early for their 6:40am departure on The Empire Builder. Only to find out our train had been delayed by 4 hours and was now departing at 10:35am. We checked our 2 largest pieces of luggage and decided to just wait at the station, as our family friend DR had already dropped us off & gone on to work. Well about 7:30am the Amtrak employee who works the desk came by and gave us a 5.11 oz. Snack box filled with: Hummus, Cheese Spread, Almonds, Brownie Crisps, Crackers, Beef Stick & Dried Apples! FREE! WOW, what a wonderful service and it saved us from having to buy snacks with our own $! I'm highly recommend taking this train. Thanks Amtrak!