We have been coming here for years. Finest practice around, modern and up to date. Dental care…read moredoesn't have to hurt anymore! Gentle and attentive, amazing staff. Just a nice friendly vibe here.

I can't give enough praise to Dr Root and his staff. I was in a bad spot after a root canal went…read morebad and the dentist left me with a bad infection and ignored calls for a follow up. Dr root took me right in and Pretty much saved me from a dangerous situation. They are courteous and friendly everytime I'm there. I owe my life to them!

Both my husband and I have been seeing Dr. Root for many years. He and his staff are professional…read moreand excellent at what they do. On occasion, Dr. Root himself has gone above and beyond, even following up with a phone call on a concern I'd had once while he was away on vacation! Their 3 college trained and licensed hygienists, their dental assistant and their office staff are always friendly and accommodating, and all work together to insure that you feel at home and that you are getting the best of care! I would highly recommend this dentist and his team of professionals to anyone looking for excellence in dental care!

Dr. Root and his team are absolutely amazing! They make you feel like family and will go above and…read morebeyond to make you feel comfortable and satisfied with any work done there! I would absolutely recommend them!

I will start by saying the people in the office are very nice. That being said, I would not…read morerecommend this practice. I had been a patient for several years, but recently went for tooth pain. The treatment plans they gave me were going to cost thousands of dollars, with insurance. I went to get a second opinion, and 3/4 of the treatments they said I needed are not necessary. This includes an unnecessary crown and bone graft. Feels extremely unethical to present expensive treatments as required when in fact they are not. I have permanently transferred my care elsewhere.

I gave them a chance. Went there for a cleaning. Got $383 worth of X-rays and an appointment for…read morea cleaning on New Year's Eve at 9 am. I got there only to be told they had cancelled my cleaning!!! I said I was not leaving until my teeth were cleaned. While waiting for the office manager I called my "old" dentist, and they had an opening at 12:30 that day so I was out of there. Never looking back.

In all of my 56 years, I never thought I would recommend a dentist, for anything. But that has…read morechanged. EMA Dental in Northampton provided truly heroic service, bonding my front tooth back together after it suddenly broke last fall. They didn't give me time to panic. They fit me in the day after my tooth broke, and in one visit, bonded it back together, seamlessly. I have since transferred my all of my dental care to EMA dental. My hygienist Andria, my dentist Rebecca Cohen DDS, and Andrea at the front desk all treat me like royalty. If you are like me, and have never looked forward to seeing a dentist, give this practice a try. They might change your frame of mind!

Highly unprofessional in the office..speaking about personal matters to each other while playing on…read moretheir cell phones. They don't admit to mistakes and won't refund you when you cancel a procedure. Look elsewhere.

Front office people including Giselle are amazing. My wife, Erin, and I always feel welcome with…read morethe check-ins. And Dr. Jai dentist, Laurie assistant and the whole team are detailed in their approach to dentistry and are friendly and conversational! Thank you, New England DENTAL for making our smiles exceptional!

they did an amazing job for my wife they put her tooth back in place after being knocked out by…read moresomeone who wanted to rob her for her personal jewerly I worked hard for thanks to office manager sajean and her team they did amazing in restoring my wife front teeth I can't thank them enough we went through so many referrals bouncing one place to another THANK U NEW ENGLAND DENTAL IVE NEVER CRIED BUT I DID TODAY THANKKK YOUUU will recommend them to anyone who has trauma injury please give them a shout if u need dental needs ...ps Sajean office manager needs a raise she's was so compassionate and understanding best person overall I wish I can give many more stars

Horrible -service - terrible policies The dentist was rude…read moreand actually said he didn't care what the patient wanted Dont go there, go anywhere else

Went there to have 4 extractions and get a bottom denture. The doctor doing the extractions broke a…read moretooth he was extracting and left a part of the tooth in my gum. It is very painful, and I have to back this week and show them what they did. So now I have to get this removed. I'm sure this is going to be painful and am not looking forward to it. If they think I am going to pay for their mistake they are crazy.

Dr. Lopez and Jill are amazing at what they do. I was a very anxious and nervous patient, but from…read morethe start they eased my worries and made sure I was comfortable. They walked me through the entire procedure, and never made me feel like I was a bother. I highly recommend them for all your dental needs!

They have been my family dentist for many many years. Both Dr. Trecker and Dr. Lopez are fabulous…read more They are both very professional. also the reception and hygienists are wonderful. I strongly recommend This practice to your family even wonderful with kids. they do everything in their power to treat your teeth as if they were their own.. most dentist want to just pull teeth out without trying to save them. Well not this place. They are truly wonderful. I don't know what my family would do with out them.. My mom has even has teeth emergency's on weekends and they have opened up just for her off hours..