Both my husband and I have been seeing Dr. Root for many years. He and his staff are professional…read moreand excellent at what they do. On occasion, Dr. Root himself has gone above and beyond, even following up with a phone call on a concern I'd had once while he was away on vacation! Their 3 college trained and licensed hygienists, their dental assistant and their office staff are always friendly and accommodating, and all work together to insure that you feel at home and that you are getting the best of care! I would highly recommend this dentist and his team of professionals to anyone looking for excellence in dental care!

Dr. Root and his team are absolutely amazing! They make you feel like family and will go above and…read morebeyond to make you feel comfortable and satisfied with any work done there! I would absolutely recommend them!

Let me tell you about my aversion to doctors, dentists, and anyone else that pokes and prods at…read moreme.... Once I passed out in the Wal-Mart vision center. Yep, complete panic attack, thought I was going blind, played possum. I also did this at the hairdresser, 5 hours before my ssiter's wedding. I have to stay off WebMD and the like because once I burnt my tongue and convinced myself I had oral thrush brought on by HIV... even though there was NO WAY that this was even REMOTELY possible. I'm a basket case. So, making an initial visit after not going to a dentist for 3-4 years, knowing full well I at best had a broken tooth and at worst must have oral cancer and have to have my jaw removed... I was pretty sure I'd pass right out in the chair. I called on Monday and they were able to get me in that Thursday. I had to get there early to fill out paperwork. Upon walking in, everything was so bright and cheery and the staff was.... cheerful? I don't expect that at any sort of health care facility, mouth, eye or otherwise. Ok, was able to breathe. Got paperwork done, and they took me almost immediately (10 minutes early) for my initial appointment. I wish I could remember the names of the dentist and her wonderful assistant. They had me cracking up from moment one. I was an early appointment, I wish I could remember all the banter going on between the two, but my favorite quote was "we aren't going to take any heroic measures to save it" about my poor broken tooth. I couldn't stop laughing, but they were still able to poke and prod in my mouth, despite the constant giggling. She also was right on top of an issue I've had since my tooth came in... last dentist I went to, I had to explain it to him. Friendly? Check. Clean? Check. Knowledgeable? Check. Freakin hilarious? Check. Turned me from Baby Huey without his bottle back into a sane human? Check check and CHECK! Made me want to go back to the DENTIST? Check! Billing... not cheap, I don't have insurance, but seems pretty reasonable. Gotta pay 300 smackeroos for my wisdom tooth to come out in a few weeks. I was expecting it to be more expensive! I'll take it. All in all, GREAT experience!!

Until recently, this practice was was very patient-friendly and the receptionists were very…read morehelpful. I think something has changed--there is more of a corporate by-the-book attitude lately. I also recall more attention from the dentists after a cleaning, and seeing the same ones over time. Not so now. The hygienists are still very nice and competent. But I am no longer very happy with it.

I really enjoyed my first experience at Boulder Brook Dental! The staff were warm, welcoming and…read moreprofessional! The office was beautiful and very comfortable immediately putting me at ease! I look forward to being a happy patient as they help me bring my dental health up to speed !

From the owner: Boulder Brook Dental LLC provides dentistry, Invisalign treatment, sleep disorder treatment, teeth…read morewhitening, TMJ services, implant restoration, and more to the Wilbraham, MA area.

Never thought I wouldn't dread a visit to a dentist's office. I have had years of complicated…read moreprocedures here and have no reservations recommending them. This whole team is professional, pleasant, and accommodating.

Highly unprofessional in the office..speaking about personal matters to each other while playing on…read moretheir cell phones. They don't admit to mistakes and won't refund you when you cancel a procedure. Look elsewhere.

Front office people including Giselle are amazing. My wife, Erin, and I always feel welcome with…read morethe check-ins. And Dr. Jai dentist, Laurie assistant and the whole team are detailed in their approach to dentistry and are friendly and conversational! Thank you, New England DENTAL for making our smiles exceptional!

they did an amazing job for my wife they put her tooth back in place after being knocked out by…read moresomeone who wanted to rob her for her personal jewerly I worked hard for thanks to office manager sajean and her team they did amazing in restoring my wife front teeth I can't thank them enough we went through so many referrals bouncing one place to another THANK U NEW ENGLAND DENTAL IVE NEVER CRIED BUT I DID TODAY THANKKK YOUUU will recommend them to anyone who has trauma injury please give them a shout if u need dental needs ...ps Sajean office manager needs a raise she's was so compassionate and understanding best person overall I wish I can give many more stars

Horrible -service - terrible policies The dentist was rude…read moreand actually said he didn't care what the patient wanted Dont go there, go anywhere else

Went there to have 4 extractions and get a bottom denture. The doctor doing the extractions broke a…read moretooth he was extracting and left a part of the tooth in my gum. It is very painful, and I have to back this week and show them what they did. So now I have to get this removed. I'm sure this is going to be painful and am not looking forward to it. If they think I am going to pay for their mistake they are crazy.

Dr. Lopez and Jill are amazing at what they do. I was a very anxious and nervous patient, but from…read morethe start they eased my worries and made sure I was comfortable. They walked me through the entire procedure, and never made me feel like I was a bother. I highly recommend them for all your dental needs!

They have been my family dentist for many many years. Both Dr. Trecker and Dr. Lopez are fabulous…read more They are both very professional. also the reception and hygienists are wonderful. I strongly recommend This practice to your family even wonderful with kids. they do everything in their power to treat your teeth as if they were their own.. most dentist want to just pull teeth out without trying to save them. Well not this place. They are truly wonderful. I don't know what my family would do with out them.. My mom has even has teeth emergency's on weekends and they have opened up just for her off hours..

Great care, professional and friendly at the same time. Just had my teeth cleaned and they did an…read moreexcellent job .

Doc and his staff are the best! Always make me feel comfortable and go out of their way to care…read morefor me when I go there. I highly recommend Dr Vigneux.