They closed their office and didn't even bother to notify patients. No big loss -- this place was…read morethe sketchiest dental office I'd ever been in.

I am very upset and will never becoming to your arch dental office ever again and I will be finding…read morea new as soon as possible cause your receptionists are rude and should mind their own business especially when my friends and I aren' even talking to them and they started screaming at me and causing a scene in front of your business which doesn't make your business look good at all and definitely doesn't make people want to get dental services from your company. you have now lost a customer due to your receptionist how does that make you feel. I am not rating cause you don't deserve any stars. feel free to reach out if you want to discuss this further

This practice came up on a MassHealth Website. When I called to make an appointment, Jen told me…read morethey were accepting new patients because staff shortages. Then when I told her they had come up on a MassHealth website, she told me they no longer take MassHealth. Sounds like a great practice - wink, wink!

Dr. Clayton is a fine professional with a pleasant manner…read more The one star is for my experience with Dr. Canby. She is abrasive, inattentive. In fact I would call her a sadist. After she extracted a tooth which developed problems she pummelled the socket so badly I had a lump the size of a baseball on my jaw. Worse yet I wound up taking 3 antibiotics because she screwed up the first time. As a result of one of them - I'll never know which - I wound up with the worst cast of C-Diff they had ever seen at our local hospital. I called to inform her of this - She immediately became defensive and rude. I stressed I was calling to inform her not blame her, but she just rattled on about how well-educated she was. (She should have taken a year in communication and courtesy). A simple "I'm sorry" would have sufficed since I stressed I was not interested in litigation. Avoid this dentist like the plague.

These folks are fabulous! They are, I think, the only dental practice in Hampshire County that…read moretakes new MassHealth patients. I used to have to go into another county and wait hours to be seen in a massive, crowded practice even when I had an appointment. I can always get an appointment in an emergency. Their prices for services not covered by my insurance are much lower than the same service provided elsewhere. The staff is very kind, professional, and competent. They also treat many people with severe disabilities, including non-verbal individuals with significant intellectual impairments. It is very difficult to find dentists willing to treat people with disabilities that prevent them from understanding what a dentist is, why they need to see one, or what is happening while they are there. The staff at Hampshire Family Dental are very kind, patient, and reassuring while working with these individuals and all all the patients who were being treated while I was there. I cannot recommend this practice more highly.

Outrageously painful, and they yelled at me over and over for screaming. I'm sorry, but they were…read morehurting me and the dentist only cared that the people in the waiting room might hear how he was butchering me. The followup was even more ridiculous, but I don't have time to get into it. Just avoid this place.

What kind of place makes an appointment for a client to see their doctor ON A DAY THAT THE DANG…read moreDOCTOR IS NOT AVAILABLE? What a complete waste of time!

Dr. Lisa and the EMA Dental team is the best! I always have a wonderful experience whenever I…read morevisit. The team is cordial and polite, and they always make me feel like family. EMA meets all of my dental concerns and needs. I would recommend anyone who is in need of dental work to go to the best dental practice around! EMA is #1 dental care!

I had a chipped tooth fixed by Dr.Teddi at this dental office. This was my first visit and when I…read moreneed dental work again I will certainly return. The whole office was welcoming, efficient, and understanding. I wasn't sure whether I would just live with the chip, but Dr. Teddi carefully examined the tooth and after using her imaging machine to show me the problem I agreed to have it repaired. As she went through the process, she explained everything beforehand and answered all my questions about the tooth. The work was painless and quick, and my tooth looks and feels great. I also liked the way everyone was treated in the office. Dr. Teddi was considerate with her assistant, Kevin, and kind with the dental student observing her work (she observed with my permission). While I recognize that this was my first experience at the office, the respect shown between everyone and the good communication skills I saw were obviously developed over time. Highly recommend.

Dr. O is consistently amazing. She does wonderful work and is super friendly. I really like how…read moreshe talks you through procedures so you know what's going on. I recently moved across the state to Boston, and refuse to see anyone else. A good trustworthy dentist is hard to find--and Teddi certainly fits the bill. I 100% recommend her!!!

Office space is beautifully renovated. Staff are professional and welcoming. Dr. Kim is very…read moreknowledgeable and time conscientious for his patients.

Going to the dentist was never something I looked forward to! But when I go to Northampton Implant…read moreand Family dentistry, I know I will be well cared for and leave with a smile (and maybe a few laughs)!

I have been going to this group for a number of years; it is a well run…read morepractice w/ excellent personnel; all hygienists are very good; per my request they fit me in for an appointment from a cancellation so I appreciated it; very nice place, excellent service, well run

Dr Clayton and then Dr Canby started a wonderful practice . I have been going there for 33 years…read more Dr Clayton retired and DR Canby is semi- retired. I will miss them . The office staff and the present senior dentist leave much to be desired . Today the only concern was payment . I received a quote that was 150 dollars more than the quote they had me sign two months ago. They TEXTED me to say I would owe almost 500 dollars for a filling . The quote from 2 months ago was 150 dollars lower . This was not the first time money came before patient care . There have been 2 similar incidents but today was the last straw. I left the practice after 33 years and will be going to an Easthampton practice not focused on money grabbing and concerned about the patient first .

I really love the Wohl dentistry practice. The two Doctors…read moreWohl (Martin, the senior Wohl, and Carina, the junior Wohl) and the third doctor Steed have taken excellent care of my teeth for six or seven years. (Yes, I live on the west coast now, but my spouse and I still belong to their practice exclusively because we are really attached to our dentists!) The dentists and their staff are caring, personable, knowledgeable, and gentle. Over the years, I've had some fillings done, and it has been with kind hands every time. I look for high technical competency, as well as excellent bedside manner in my healthcare providers, and the Wohl Family Practice team fits my needs, and then some. I've visited many dentists in my life, and many dental specialists. These dentists are the best I've ever had. It's a real gift to my family and to the community that the Wohl team is in the world, and I would believe this even if juggling weren't a prerequisite for all their on-staff dentists. But the juggling doesn't hurt.

A great practice and Dr. Carina Wohl, my dentist, is awesome. I can't recommend her enough!read more

Let me preface by saying how much I hate the dentist. I HATE the dentist. I hadn't gone to the…read moredentist in over 3 years and I was happy to let every tooth rot out of my mouth before going to the dreaded dentist. But when I lost a filling and started experiencing some bad pain, I knew I was gonna have to go. Dr. Darabi and the rest of the Apex Dental crew in Florence have certainly changed my tune. I can not recommend this dental office enough. All of the office associates, hygienists, and doctors are exceptionally kind, welcoming, and professional. Dr. Darabi explained everything he was doing throughout the appointment and made sure to check that I was always comfortable as the procedure went on. He was totally non-judgmental about my lapse in dental care & very straightforward about the work that would need to be done. If you haven't been to the dentist in a while, worried about your lack of flossing, or still have the fear of a 9 year old with a cavity...I can say that Apex Dental will make it a whole lot easier to get that check-up.

I'm visiting Amherst from out of state. 3/7/2023 I accidentally hurt my teeth. Fortunately, I found…read moreDr. Darabi online with their excellent reputations and received urgent care from Dr. Darabi . The staff at the front desk was so knowledgeable and efficient! She did the new patient registration and insurance process on the phone before I came into the office, done it speedy! The doctor's assistant was skillful and thoughtful as well. She prepared everything ahead and the procedure went through smoothly! Dr. Darabi is very experienced and really takes care of patients. He is professional, considerate, and very gentle! He spends time listening, explaining, and communicating well. He has the magical way to do anesthetic injection before pulling out the teeth. I can tell it was less painful and less uncomfortable. The office is very clean, quiet, and with a comfortable environment! Dr. Darabi has been the best dental practice I have experienced. I highly recommend. Sophia Chen

The WORST! Go here if you want to be disrespected and jerked around. They wanted documentation of a…read moremedical issue from 15 years ago, which I could not provide. Two days prior to my appointment they told me to get authorization "from a doctor so that they can prescribe antibiotics". In desperation I called my primary care physician, who told me Crestal can prescribe antibiotics. I called Crestal back the next day, told them what the doctor said, and hey presto! All of a sudden they can prescribe - after wasting hours of my time. I am a schoolteacher. I *repeatedly* told Crestal not to call me during school hours. They called me EIGHT TIMES IN TWO DAYS, during school hours. Finally I made it plain to them - I have autistic students, students with no English, I am not permitted to make or receive calls during the school day, so STOP CALLING. The chirpy little twitch on the phone then told me, "Well then! If you won't talk with us when we want, this isn't the office for you, so now your appointment is cancelled!" and SLAMMED DOWN THE PHONE. They're snotty, disrespectful and generally unpleasant. I communicated all of this to my referring dentist, who was happy to refer me to another office. I called that new office and they told me that there should never have been an issue about things 15 years ago, or antibiotics, or any of it, it was all unnecessary. And they were polite, and scheduled me an appointment after school hours. SKIP CRESTAL, go somewhere else unless you like being disrespected and jerked around.

This was the worst experience of any medical care I have ever received!h I had a gum graft. Dr…read more Steifel cut such a huge hole in my pallet that the pain was unbearable. I literally couldn't eat or DRINK anything for two weeks and had extensive issues with the same for a mont. I lost 20 lbs as a result and was only 120 lbs when I went to see him. The graft, especially from the right of my pallet, has permanent nerve damage. I can feel where the graft was to this day and it was 2 years ago. The whole process was difficult and I didn't receive support on what to do with the issues I was having after. I was often not treated as a valued patient. I would seek out a different perio dentist. Before this, I had no fear or hesitation with dentists. Now I am definitely scared on any future work I may need.