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    Refresh Valley Dental

    5.0 (3 reviews)
    Closed Closed

    Services - Refresh Valley Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Refresh Valley Dental Photos

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    Crestal Health Periodontics

    Crestal Health Periodontics

    4.2(15 reviews)
    1.9 mi

    The WORST! Go here if you want to be disrespected and jerked around. They wanted documentation of a…read moremedical issue from 15 years ago, which I could not provide. Two days prior to my appointment they told me to get authorization "from a doctor so that they can prescribe antibiotics". In desperation I called my primary care physician, who told me Crestal can prescribe antibiotics. I called Crestal back the next day, told them what the doctor said, and hey presto! All of a sudden they can prescribe - after wasting hours of my time. I am a schoolteacher. I *repeatedly* told Crestal not to call me during school hours. They called me EIGHT TIMES IN TWO DAYS, during school hours. Finally I made it plain to them - I have autistic students, students with no English, I am not permitted to make or receive calls during the school day, so STOP CALLING. The chirpy little twitch on the phone then told me, "Well then! If you won't talk with us when we want, this isn't the office for you, so now your appointment is cancelled!" and SLAMMED DOWN THE PHONE. They're snotty, disrespectful and generally unpleasant. I communicated all of this to my referring dentist, who was happy to refer me to another office. I called that new office and they told me that there should never have been an issue about things 15 years ago, or antibiotics, or any of it, it was all unnecessary. And they were polite, and scheduled me an appointment after school hours. SKIP CRESTAL, go somewhere else unless you like being disrespected and jerked around.

    This was the worst experience of any medical care I have ever received!h I had a gum graft. Dr…read more Steifel cut such a huge hole in my pallet that the pain was unbearable. I literally couldn't eat or DRINK anything for two weeks and had extensive issues with the same for a mont. I lost 20 lbs as a result and was only 120 lbs when I went to see him. The graft, especially from the right of my pallet, has permanent nerve damage. I can feel where the graft was to this day and it was 2 years ago. The whole process was difficult and I didn't receive support on what to do with the issues I was having after. I was often not treated as a valued patient. I would seek out a different perio dentist. Before this, I had no fear or hesitation with dentists. Now I am definitely scared on any future work I may need.

    Northampton Dental Group

    Northampton Dental Group

    2.7(3 reviews)
    2.5 mi

    For several years, I was a client of Northampton Dental Group. While the dentists are wonderful,…read morethe office faces significant challenges when a dentist is out of the office. As the office struggles to secure a replacement in a timely manner. I have unfortunately encountered instances of racism and classism directed towards me by the front desk staff on multiple occasions. I have only been treated with respect when I have dressed in expensive name-brand clothing. It is deeply regrettable that in 2025, individuals should have to endure such disrespect and shame from the front desk staff.

    Clean, quiet small office with friendly staff. Dr. Boynton is a knowledgeable man. He takes time…read moreeducating patients. They have cameras and take pictures to explain rationale behind their prioritization. I was excited about moving to the valley and utilizing my dental benefits at this office. My first cleaning was great. The hygienist was gentle and efficient. My consultation with Dr. Boynton was good. He didn't address things that had been told to me about my teeth already (a cavity on a tooth) and his prioritization for my dental procedures was different than previous, but that's okay. What I disagreed with was showing up to my scheduled appointment and being told that my appointment was rescheduled to accommodate someone else without my consent. I could see the schedule for the day and could see other appointments later in the day which could be double booked. This "emergency" patient was sitting, smirking in no apparent distress. I can understand the desire to accommodate patients, but without consent is not a practice I support.

    Refresh Valley Dental - generaldentistry - Updated May 2026

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