I'm guessing this place has only been reviewed by Karen's? This place is amazing and all the staff…read moreis great. So far all of my interactions have been very personable. 10 out of 10 would recommend.

DO NOT get Invisalign treatment through this office. My experience has been an absolute nightmare…read more The entire process has been frustrating, unprofessional, and extremely disappointing. During my second appointment, the doctor performed IPR between teeth #7 and #8. That was not on my treatment plan. After this, I was left with a noticeable gap between those teeth. Since then, I have also experienced other teeth becoming crooked, my bite no longer feeling properly aligned, and jaw pain that I did not have before. Scheduling has been another major issue throughout my treatment. Patients are instructed to call when they reach the last tray of each set of aligners. However, when I followed those instructions, appointment availability was extremely limited. At my second appointment, I explained that I had called approximately four weeks earlier trying to schedule. The doctor's response was, "It's probably because of the holidays," referring to Thanksgiving. If an office does not have sufficient appointment availability to provide Invisalign treatment in a timely manner, patients should not be financially penalized for delays caused by the office's scheduling limitations. My treatment has been unnecessarily extended due to time spent waiting for appointments, yet I am now being held financially responsible for that additional time. Unfortunately, the problems have continued while I have been trying to transfer my Invisalign case to another provider. Invisalign notified this office of my transfer on August 5, yet the office has continued billing me and telling me that I am responsible for the remaining balance. There have also been issues with my orthodontic dental insurance. I was given documentation showing that my orthodontic claim had been denied, but no one explained to me why it was denied. After looking into the issue myself, I discovered that my orthodontic insurance had been submitted as secondary insurance when it should have been submitted as primary. This has created yet another complication that I am now having to deal with while trying to transfer my care. I started Invisalign expecting professional care, proper management of my treatment plan, and an improvement in my teeth and bite. Instead, I am now dealing with a visible gap, crooked teeth, an improperly aligned bite, jaw pain, repeated scheduling delays, billing issues, insurance complications, and difficulties transferring my case to another provider. What should have been a straightforward orthodontic treatment has turned into an incredibly stressful and frustrating experience.

I needed a new dentist, because I was not comfortable with my longtime dental office. I needed a…read morecrown and it involved working around my trygeminal nerves. I have trygeminal neuralgia and am terrified of any work around that nerve! Kasperowski Family Dental was recommended to me and I got in right away for a consultation. Dr. Megan Kelly spent about 45 minutes with me; showing me extensive information about my situation. I felt extremely comfortable with her and her assistant, Sue! I just had my preliminary procedure with my temporary crown. she knew my fears, made me feel comfortable, while talking her way through each procedure as I requested. I've never had a better dental experience in my life (I'm 64)! I highly recommend Kasperowski Family Dental! so thorough, professional AND personable, creating the best comfortable experience ever!

I was having a hard time finding a good dentist that actually cares. Meghan Kelley is the absolute…read morebest dentist I have ever had in my life! She is professiona, personable, and actually listens cares about your concerns. She takes the time to explain every option and how the appointment will go before doing any work. All questions were answered and concerns were taken care of on the first visit. I will never go anywhere else again, I feel comfortable with her because she is gentle and checks how you are doing every few minutes. She really cares about your comfort and well-being. Highly recommend!!

I had my 6 month cleaning today with dental hygienist Gina and was extremely satisfied. Dr…read more Bonkowski came in and did a follow up check and never rushes you. Great service!

My family loves Dr B and Ama our hygienist .They are there to guide your health and truly care…read moreabout each individual. We have been going to them for over over 20 years!

Great dental care by the hygienists and dentists. Excellent customer service and billing knowledge…read moreof the front desk staff. I highly recommend this practice.

The staff was amazing. They helped with insurance, paperwork & referral! They were able to fit me…read morein at a moments notice. Dr. Stephen J. Paolella was so kind, professional & was able to ease my fears immediately. My appointment went smoothly & quickly. The personal attention they provide is second to none . Thank you.

This practice insisted on duplicating the X-rays sent to them by my primary dentist and also is not…read morea provider for our insurance making us pay out of pocket. Price gouging in my opinion!!!

If you're in the Berkshires and want a wonderful experience, it is worth the drive to exit 3 to see…read moreDr. Cordes and his team. I enjoy going there every appointment! The staff is WONDERFUL, inviting and very knowledgeable. I came in with a time crunch to make a orthodontal correction before my wedding and they are making it happen. I can't say enough wonderful things about how much I've loved my experience here. If you're considering orthodontics and haven't looked into this office, please check them out.

Dr. Cordes passes himself off as an experienced orthodontist who cares about children. His website…read moreshowcases the fact that he is a part-time faculty at the University of Connecticut School of Dental Medicine in addition to being an Orthodontist. (Remember the old adage, those who can do, and those who can't teach). His website also states "While at The University of Connecticut, Dr. Cordes received numerous research grants and awards in the field of healthcare economics." That's right, research on the money involved in Orthodontics. Why would a doctor blatantly showcase that he is out for money instead of out to help his patients. That's a bit chilling to think about. This search for profit over caring for patients is also shown in the number of offices he has, three. Yes, Dr. Cordes has three offices (Westfield, MA, Enfield, CT and Suffield, CT.), and only one Doctor, himself. While many Doctors do hold two offices, I feel three is pushing it in terms of good care for patients. This large number of offices fits his profile of looking for profit. Doctors for the most part work hard to earn their degree, and then work hard to maintain a good practice, but in Dr. Cordes case, he is a man solely out for profit above all else. When it comes to Orthodontic treatment, Dr. Cordes seems like a fish out of the water. At the end of treatment, there was still spaces between teeth, still a bite that was not even close to perfect. Some of his staff changed hands a few times during the time going to him, so I wonder why the turnover in that area as well? While he is nice, pleasant, and outgoing, his technical skills in treating orthodontic issues are very lacking. I came across another former patient (whom I attended school with) who was also less than satisfied and not at all thrilled with her results from Dr. Cordes. What a pattern. Do you really want someone who puts profit above his patients well being? Take a look at Dr. Cordes's record before you choose him for treatment, both his academic record and his professional record show a man out for profit, rather than a Doctor trying to make a difference. My recommendation is to find someone else who is more qualified to provide quality orthodontic treatment, because you won't find that with Dr. Cordes. You will find three offices you can go to, and a desk that is always happy to take your money.

They worked with me for quite a while to make sure it was a comfortable experience given that I…read morecame in on short notice. Very Happy with everyone at the office. 10/10 -Michael Kalil

My 2 kids and I go to this dentist and have been for 8 years (he also does orthodontia). Lisa, the…read morehygienist, is always great with my kids when she cleans and x-rays their teeth. My son is only 7 but cavity prone and Dr. Capurso is great, he even calls our house to make sure that he is doing well. they have movies and music to help sooth (and distract) while they perform dental procedures. Dr Capurso and his staff have always been very nice and helpful. The doctor/receptionist is always quick to get you into the office too if there is a problem and/or we are experiencing pain. They know me and my kids by name and I believe that truly counts with any doctor.

From the owner: Receive hands-on dental care from the name you trust when you turn to the dental office of Dr…read more James Capurso. We offer a variety of dental treatments to keep your teeth and gums in healthy condition at all times. We specialize in cosmetic dentistry, root canals and braces. We provide same day or evening appointment for emergencies. Call us today.

I am here at Dr. Perry's office for my second root canal (not the same tooth thank goodness!). The…read morestaff here makes scheduling the appointment easy and the procedures and financing understandable and with affordable options. I wish every office I went into had this kind of attitude. Dr. Perry is one of the most compassionate doctors in this field. She will explain everything to you and walk you through every step. I can't promise if you don't like needles that you will love this office. It's an unfortunate circumstance of the procedure. The staff is all very balanced and coordinated. I caught myself saying wow several times when the doctor and her assistant Sarah were going constantly back-and-forth with the different tools needed and very little discussion was necessary. In the end, it didn't look so good for my tooth, and she gave me some very real options to discuss with my dentist after she sends some great 3-D imaging to him with a detailed letter. She explained that we could do the procedure and it might last a year, or I might choose to have an extraction. She values her work, and she would expect that any work she does would last him a long time if it is to be done properly. My last procedure done in 2001 has given me no problems at all. I always have the option of going back and finishing my procedure if I choose, and I would not have to pay the full fee. This is an example of an A+ office.

I had a root canal with Dr. Perry 2 months ago. Last week the tooth on which she performed the…read moreroot canal fell out. After visiting my dentist, I learned that Dr. Perry had seen a fracture in my tooth before performing the root canal. This information was never shared with me. Had I known, I may have chosen a different treatment. Now, after paying for a very expensive root canal, I am going to have to pay for a crown. I would not recommend Dr. Perry to anyone.