I cannot say enough about the amazing support my family received from the night nurses at Naps. I…read moredon't think we would've survived the newborn stage without them. While this was not a cheap investment, you truly get what you pay for with the level of care and service the team provides. I was pretty nervous about having people in the house with COVID, but the nurses were so understanding and willing to take a covid test upon arriving to our home. They always checked in to see how I was doing as a new mom and helped me troubleshoot challenges I might be having with my baby. They worked on extending my daughter's sleep so she started sleeping longer and longer stretches on the nights they did not help us. If my daughter was ready to go in the morning before I was, I would come downstairs to the nurses loving on her. They did little things to provide extra help (without me even asking) like preparing all of our bottles for the next day. The days we knew they were coming, we'd have a total sense of calm in the house all day.  The entire family enjoyed having them, even our dog wanted to be downstairs to visit. In addition to the support from the nurses who came overnight, we had access to regular calls with Ellen, who is an NP. She is a baby whisper and sleep guru. I credit the nurses and Ellen for my daughter being an amazing sleeper. If I am fortunate enough to expand my family, there is no doubt I will be calling the Naps nurses again for help. I highly recommend Naps for their night nurse services, new moms groups, baby bootcamp and online membership.

I owe my sleep and improved mental health to NAPS. Ellen provided us with a step by step sleep…read moretraining guide for our 4 month old and reassured us every step of the way. She also helped us trouble shoot as issues came up. The NAPS nurses really know what they are doing and use science/research/personal experience to back it up.

I went to the Women's Health Center at Cambridge Hospital after finding out I was pregnant. Their…read moremidwifery service is excellent and through my 9 months I had the pleasure of meeting many of their midwives, nurses, staff, and even doulas. I was surprised that there weren't more reviews singing praise of this hospital and center. For a person looking for a less medicated birth, there is the option of the birth center but as I was two weeks late, I ended up giving birth in the hospital itself (and with the use of the usual drugs). I had the pleasure of meeting a few of the midwives (Mary Lou Carr, Lara Holbrook, Maureen McSwiggin (who delivered our baby boy)). I was very happy with my delivery, recovery, and follow up.

Don't go here, I wouldn't wish my experience with their billing dept on anyone. I had an…read moreappointment and over the next 5 months was billed and re-billed $2600 3 separate times for the same procedure. They failed to send my referral to my insurance twice. They tried to get me to sign something to say any cost my insurance refused to cover I would cover, this was hidden in a sign-in form... thank god I didn't sign that because my insurance explained that for 2 visits they coded 3 things incorrectly resulting in an extra $225 on my bill, which I would've been obligated to pay had I signed that form. Their billing dept refused to help me the 3rd time they billed me $2600 because they blamed my insurance company for the bill, claiming they were refusing to pay it when in fact they had already paid it... 4 months ago. Icing on the cake, after getting all of that sorted, they are doing it again with the bill for my follow-up appointment from that one. Absolutely unreal experience. It's really not worth the risk to go here. If your insurance company isn't willing to fight them for you, you can be stuck with insane bills that will never change because of a completely incompetent billing dept.

This service is worth every penny!! You may feel anxious to have a stranger in your home taking…read morecare of your newborn, but the team is very communicative and vetted. They are all very responsive to any questions and open to anything that may be causing you anxiety. I never felt like I was left hanging or any request I wanted was out of line. Special shoutout to Sheena who is an angel on earth and saved my sanity during those first few months of care!

We cannot say enough wonderful things about Wendy and Boston Baby Nurse as a whole. Forever…read moregrateful for the time, care, safety, and help they provided us with - thankful for our experience with this amazing company!

My experience with the midwives was absolutely phenomenal. From the beginning of my pregnancy…read morethrough birth, postpartum care, and now regular GYN care, I have loved working with the midwives. I honestly can't say enough good things about the care I've received. I saw Clare at the beginning of my pregnancy through my second trimester, when due to scheduling concerns I needed to switch to another provider. I was scheduled with Jenny Nelson, who is, hand down, the best health care provider I have ever had the opportunity to work with. She jumped in and got to know me and my wife, helped us develop a birth plan, and helped us feel as ready and prepared as well could be, being first time parents. When I went into labor, Jenny was the midwife on the floor and stayed with me through huge stretches of her entire shift. My labor was long and pretty difficult, but she spent hours with me and my wife, coaching me through labor, discussing our options at various points, and helping us decide when to push through and follow our birth plan, and when to make some other decisions. While I initially did not want any pain relief, she talked me through the decision to get an epidural at about 11 hours in. She helped me to feel empowered, in control, and supported throughout my labor. When it was time to start pushing, I had Jen Williams, another midwife, and even though the floor was packed and there were multiple births happening that night, she was there as much as she could be. I pushed for over three hours. I was clear that I did not want a c-section unless the baby's life was at risk, and Jen and the nursing team supported me in that goal and helped ensure that my baby was safe and that I was able to advocate for myself as much as possible. I think at many other hospitals, I would have been forced to have an emergency c-section, but I was so deeply grateful for their support in helping me to deliver my baby safely and in a way that I was comfortable. Throughout my postpartum care, each nurse I saw was kinder than the one before, and I can say the same for each midwife who came to check on me postpartum. My wife and I both felt that the care we had was amazing, and are looking forward to having all of our babies at Mt. Auburn with the midwives.

I delivered with the Midwives at Mt. Auburn Hospital just over a week ago and can't say enough…read morepositive things about labor and delivery as well as the recovery period. I had read rave reviews about Mt. Auburn (including multiple people claiming to have had a "wonderful" labor there), all the while wondering how wonderful labor really could be. I now understand completely. From the moment that we called the hospital after contractions started to the arrival and long delivery process, each nurse and midwife that took care of me provided the utmost care, professionalism, and explanation of what was happening next and why. Amidst the inevitable anxiety of a first labor, I felt fully cared for and at ease. I can't thank the nurses enough for their tremendous care during both the labor and delivery process, as well as postpartum care for myself and baby. Postpartum, the nurses and a wonderful lactation consultant provided guidance on everything from what to expect during the first few days of our newborns' life to feeding techniques to giving the baby a first bath. Recovery was peaceful and allowed us time to bond as a family of three. By the time we left the hospital, we felt prepared enough to care for our newborn and with the opportunity to call with any questions that we might have. Thank you, Mt. Auburn!

My husband and I both felt Susanna was absolutely essential to feeling safe, confident, and happy…read morewith our labor experience. She clicked with my husband right away, and made him feel at ease in an almost uncanny way, which was a plus from the start. Our conversations prepping for the birth were open ended but always left me and Jacob feeling confident about the birth ahead, even when we (usually I) had been feeling very anxious about one thing or another leading up to the conversation. Knowing this relationship was in place made me trust it would feel that way for the delivery. I also valued Susanna's wide experience with, knowledge of, and straight up opinions on the confusing choices surrounding birth in hospitals today. I often agreed with her counsel and when I didn't, felt very comfortable saying so. She helped me develop my birth plan to my satisfaction. When I had pelvic pain she referred me to a local chiropractor who helped. She referred me to my postpartum doula, Amanda Hemm, who was when the time came was life changing for Jacob and me (I recommend!). When I then went overdue, first by one week and then longer, she was available constantly by phone, sending me an article that helped with my crummy state of mind and referring me to an amazing local prenatal masseuse (also recommend- and do this long before you are overdue, just for you!). We ended up being induced, and Susanna was there every step of the way, helping me feel more proud of the situation instead of being entirely bummed. It was a wonderful labor, and I did NOT let her leave my side. She was an amazing pain killer. I couldn't move as I wanted to because the baby was having some trouble but Susanna worked alongside others at My Auburn to help me feel everything was normal and in control, which kept me from panicking. In the end I got an epidural and Susanna felt it was appropriate, which put my mind at ease that things turned out that way. Baby was born with an ob gyn, midwife, and Susanna all helping me push, which was a testament to how well she works with the hospital team. My husband felt supported and involved through the process as well- he need to to step back because it happened quickly and felt intense. After baby arrived in perfect health, Susanna was completely ecstatic- she clearly has a calling to be a birth doula/midwife. It was hard to say goodbye and let her go home to rest! We later learned we were one of three clients who happened to give birth in a 24 hr period- and you never would have known it. When she came back to meet us and recap the birth, baby gave her a big smile. So yes, we highly recommend her! Congratulations on your baby and enjoy the excellent care Susanna provides.

My husband and I hired Tara and Susanna as doulas ahead of our first child's birth in 2017, and…read morespecifically worked with Tara. We had a phenomenal experience, which resulted in working with them again for the birth of our second child in March 2021. In both cases, Tara and Susanna were tremendously helpful resources leading up to the delivery date. We always appreciated their candor and insights about what to expect and importantly, what our choices were (which was especially good to know during our first pregnancy). Tara and Susanna were always very responsive and detailed in their communication with us, and importantly, right ahead of the birth. For both births, I had a relatively quick active labor and Tara was there exactly when we needed her. She did an excellent job of ensuring my husband was involved in the labor process and provided us very helpful guidance on managing pain/new positions/breathing techniques. During my first birth, she proved to be a trusted advocate for me in a stressful situation (that almost resulted in an episiotomy), and although my second birth was relatively "uneventful", the quick nature of it made it very intense so we were grateful to have Tara's guidance and calm presence to help us through the birth. We feel very fortunate to have worked with Tara for both births, as her presence was extremely helpful in both cases!

I've been having prenatal massages with Bonnie for both of my pregnancies, and her prenatal…read moremassages are so unique and helpful. But even better than being a great massage therapist, Bonnie is incredibly knowledgeable about all things birth and pregnancy, which made her an amazing doula. I had the opportunity to work with Bonnie and her partner Karen for my second birth (they were not available for my first birth and I didn't have a doula then, and I ended up with an unplanned C-section) and I can't recommend them enough. I attempted a VBAC for my second birth, and it was an intense experience, but having Bonnie and Karen by my side made all the difference and perhaps the reason for my eventual success after being very close to having another failure to progress. They are very responsive, with you throughout the process, come visit your home to give lessons prior to your birth which also helps with preparing your home for the experience, come to your home again when you're in active labor but do not want to go to the hospital too early. They provided encouragement, guidance, and they're especially knowledgeable about the different birthing positions throughout the entire process. I don't think all doulas are capable of providing such critical support. It was an entirely different experience from my first birth when there were so many wasted opportunities to do something to help with progress. If you're considering hiring a doula for your birth, I highly recommend Bonnie and Karen - they are simply amazing!

We hired Bonnie as our Birth Doula after seeing her experience working with movement during labor…read moreand her massage expertise. I had a prenatal massage with Bonnie, and I recommend that as a part of birth prep. Bonnie supported us through my pregnancy- answering questions, giving resources, and recommending tools and processes for a smooth birth experience. She came to our home for a Spinning Babies session which was so helpful to learn in our environment where we planned to do early labor. We had an online class with Karen, and she helped us prepare for life with an infant. This started conversations for us beyond birth, and it was wonderful to connect with Karen prior to our birth. We ended up working with Bonnie and Karen during labor, and they are a great team. We felt supported and cared for throughout.

Let's be honest, no woman on the face of this earth enjoys having her hoo-hoo prodded and probed…read more (that's what she said...) Somehow, the Center for Women at Mt. Auburn is able to turn this dreaded experience into a fairly positive one. My NP is Arlene Pressman and she is absolutely wonderful. She follows up after every test and provides a level of service that I've never experienced elsewhere. Due to insurance issues, I needed to have a test done outside of the Mt. Auburn system. As expected with anything related to insurance, it was a very cumbersome ordeal and any other provider would have given up, but Arlene went above and beyond in coordinating the entire process. I have worked in hospital administration for years and the quality of patient care here is praiseworthy.

I've been coming to the Center for Women for years (in fact, my 36 year old son was born at Mt…read more Auburn!) Unfortunately, I was just told that Dr. McKee, who is excellent, won't be able to see any patients for annual visits anymore. When I asked why, the scheduler said that the manager instructed them not to schedule any annual visits with the doctors in the practice anymore -- only the nurse practitioners or PAs. This is terrible for continuity of care. I should be able to see my doctor. I didn't schedule an appointment. Our medical system is so broken in the U.S.

The nurses on this maternity ward deserve medals. I felt like i knew them forever! They were so…read morewelcoming, patient and friendliest ive ever dealt with. When my daughter had her daughter 7 years ago I said I would never return to that hospital and she said that too. But she chose to have her son there on August 14th 2026 and what a difference how it felt like it was in a completely different hospital. And I recommend it to anybody.

Had an absolutely horrible birthing experience here in 2013. Something I can never live with…read morepeacefully. They are not an all natural birthing center, they heavily push vaccines while pregnant and groom you to come to terms that you will most likely end up in the hospital giving birth. I ended up in the hospital after a small leak (not a water break, the leak stopped immediately). Was given cytotek and then was given pitocen when labor did not start within 48 hours of my leak. After two days of induced labor a nurse exclaimed that my water had not even broken yet. It was absolutely a terrible experience and the bedside manner of the staff was even more terrible. After my eventual birth (leak on Thursday, birth on Monday- 5 days, ended in cesarean) my midwife (Kat) told me, and I quote, "most of the midwives that work here end up giving birth in the hospital." I also want to add that I was on fluids for 4 days while being induced. My son was obviously born with extra fluid on him, and subsequently lost it the day after he was born. Because of the weight difference, I was forced by the staff to give him formula while I was waiting for my milk to come in (it came in in the normal two days). Do NOT go here. There are better options out there. I had a vback at MgH of all places and the natural experience there was a completely different, amazing experience.