Hilary has played a crucial role in my transition into motherhood! As a first time mom, I knew I wanted and needed support both during my baby's birth and after. I was looking for a doula who offered both birth and postpartum services and was referred to Hilary. I reached out to her and heard back that same day! From our very first meeting, it was clear to me that Hilary was the perfect fit for our family! She is really easy to talk to, incredibly knowledgeable, and so passionate about doula work! Throughout my second and third trimester, Hilary answered countless questions I had and always did so promptly. Hilary will not just answer your questions, though, she will go above and beyond and send you lists of resources and ensure that any doubt or concern you have is eased. I remember I casually mentioned in one of our appointments that I wished I could go swimming, but there were no available pools in my area during the winter months. That same evening, Hilary had compiled a list of hotels in my area that offered day passes for me to go swimming! I didn't even know hotels offered those options! As my due date approached, I began to have some complications we were not expecting and Hilary was very reassuring and did everything she could to keep me calm. Although my goal was to have a natural and unmedicated birth, I had to be medically induced and ended up requesting an epidural. Before requesting the epidural, Hilary and my husband helped me manage the pain in numerous ways. Hilary knew so many techniques and continued changing things up to make me as comfortable as possible. Once I was medicated, she stayed with us and made sure I was hydrated and prepared for the delivery of my baby! Hilary was my cheerleader and did a fantastic job coaching me through the delivery of my son. She took beautiful photos through it all and captured my son's birth, photos that I will always hold dear to my heart! Hilary was able to take a scary and unexpected birth and make it a peaceful one and one that I will always think of fondly! I feel so blessed to have had Hilary as my postpartum doula as well! Since she was at my birth, she knew my birth story and was able to help me process it in the weeks that followed. She is one of the few people I trust to watch my baby boy while I take a nap and she honestly feels like she's part of our family! When she came over she would always find ways to lighten our load and it was so wonderful for me to have someone to chat and laugh with! Due to the COVID-19 pandemic, we had to cut our in-person time together short. However, Hilary instantly set up virtual ways of supporting me! She started a virtual mom's group which is still the highlight of my week! Although she hasn't been able to be with me in person, she has been just as present as before via video calls and texts! If you are looking for a doula to support you through one of the most important times of your life, look no further! Hilary was the best choice we could have made for our family and I am confident she will be the best choice for yours too! Thank you, Hilary, for all that you do for us mamas! read more

Work with Hilary and you won't regret it! Hilary helped me after I had my first child. I thought I was prepared, having read lots of books, blog posts, app articles and taken plenty of classes. Oh was I wrong! I was so lost as a new mother. None of reading translate to actually raising a tiny human being, while healing from birth. I was so lucky and fortunate to have Hilary. She listened to me and anticipated my needs. She stepped in without me asking directly what I wanted her to do. From the moment she enters my door, she took care of my little one, soothed him and ensured all his needs were met, while also caring for my well beings and providing me with supports that I am not getting anywhere else. She would ask whether if I had slept or would like to take a nap or shower while she rocked my son to sleep. She would put my needs as a priority, knowing I also needed the time and care to get better. She was amazing with my son. He never cried with Hilary and would happily do tummy time and babble with her. Like many new moms, I had a lot of trouble breast feeding and Hilary helped me through all that as well. She provided suggestions that my OB and baby's pediatrician had missed. Hilary was so supportive, kind, and encouraging. She provided only suggestions, no judgements whatsoever, and worked to make sure I raise my son and do things that I am comfortable with. Honestly, it's like having my best friend in the house who took care of my son and I the way we wanted to be taken care of and felt comfortable with. With her help, motherhood seemed easier and more pleasant and I felt like my self and more confident. I would highly recommend Hilary to any new mom. She'll be your best friend, your nurse, your baby's nanny, and so much more while you go through the most difficult time of your life. read more

We had such a great experience working with Hilary. Before meeting with her my husband and I were feeling really nervous and unprepared for the birth of our second child. Even though I had been through birth before, I had been induced and had a pretty intense experience the first time, so had a lot of questions to ask, and processing to do in order to get ready for #2. After having our prenatal meeting (where Hilary came to our house), we felt so much more equipped, and at peace! More than just a conversation, Hilary sent some questions in advance, and had some materials for us to review - and since I'm a visual learner, I loved having things to look at. In addition to the information, we talked about expectations, and what I might find helpful during birth. My labor and birth ended up being really quick - 3 hours. Hilary got to the hospital quickly early in the morning when we called her, was super helpful during active labor and delivery, and her position suggestion is what got my baby out. She was there for my initial breastfeeding with the baby, as we let the baby crawl to the breast. I am a true introvert (my husband is too) so was nervous about having a doula during such a personal time - but we immediately felt comfortable with Hilary, like we had known her for longer. We also felt like she really brought a really customized approach in following up with additional articles and resources after our meeting, and texting to check in both before and after the birth. She also let us know when she was going to be away or out of touch and we had a backup doula in place, which made us feel at ease as well. We would definitely hire her again if we have another child, and we have been passing on her name to family and friends. read more

I am so grateful I discovered New Family Needs! Through my birth doula, I was introduced to Hilary when I was looking for overnight and daytime doula care to ease our family's transition from one child to two. Hilary's business operations and the quality of services offered have truly impressed me. She is incredibly organized and communicative. I often wondered how she managed to respond so promptly, given her many clients! Hilary's extensive experience with Carrot Fertility, a family building benefit provided by my employer, was incredibly helpful. Her expertise made it easy for me to navigate the platform, ensuring I quickly received my employer reimbursements. As for doula matches, Hilary arranged timely meet and greets with the doulas I selected, allowing me to become comfortable with them before they started. Both doulas, Katie and Rebekah, were fantastic, staying in touch before our son's birth and being fully engaged throughout our experience. Hilary also creates opportunities for new parents to connect, which is particularly welcome during the often isolating early days. I thoroughly enjoyed the Art with Baby workshop at a local pottery painting studio and have joined her weekly new parents lunch group to meet other parents, which I'm eagerly anticipating. I am so thankful to have Hilary and New Family Needs as a reliable resource, and I wholeheartedly recommend their services! read more

As first time parents, Hilary's support through pregnancy and postpartum was invaluable to my family. Before our baby came we took her birth and newborn classes, they helped me write a birth plan I was confident in and make sure I was prepared to bring our baby home. We learned a lot of skills, like spinning babies, how to use a baby wrap, how to swaddle, and what products are actually helpful to have. Once our baby arrived, we worked with a doula on Hilary's team, Jodi. Jodi was absolutely fantastic and was a tremendous help for my whole family. She came to our house a few times a week and was ready to help with anything we needed, whether that be caring for the baby so I could sleep or helping with feeding. Her patience, knowledge, and care made the transition into motherhood so much easier for me. From supporting my complicated breastfeeding journey, helping with the first bath, and answering all of my new mom questions, she gave me confidence in myself and set us up for success. Lastly, I joined Hilary's mothers group and met other parents in the area with little ones. It helped me build a community that will continue past the weekly sessions at Hilary's. I don't know what I would have done without all the support from Hilary and her team. I would strongly recommend any new parents to reach out to get support from New Family Needs. read more

As a first-time mom, I couldn't have asked for a better doula experience. From the moment she arrived, I felt an incredible sense of relief--like I could actually sleep at night without worrying if my baby was okay. Andrea gave me the confidence to trust myself as a new mom, gently guiding me to notice when my baby was full, what he needed, and reassuring me that I was doing a great job. She was a true wealth of knowledge--from the right pacifier for a breastfed baby, to the best swaddle, to which positions actually help relieve newborn gas. Every piece of advice was practical, thoughtful, and tailored to my baby. But what really set her apart was her energy. She felt like family. You could tell she genuinely loved my son and wanted the very best for both of us. She cared for me just as much as she cared for him--reminding me to hydrate, to avoid lifting too much, and most importantly, validating that recovering from a C-section is major surgery and that I deserve rest and sleep. She even made me feel like a total badass for making it through birth and for commiting to breastfeeding. Her presence was comforting, grounding, and uplifting all at once. I truly cannot recommend her enough--she made an overwhelming time feel manageable, even joyful. Every new mom deserves someone like her in their corner. read more

Hilary has been my postpartum doula starting the day after we arrived home from the hospital. She has made the transition from pregnancy to being a mother feel seamless and much less scary than I had anticipated. From day one she has helped me immensely without me having to always ask for help, including, but not limited to: support with breastfeeding, generally baby care questions, diaper changing, company during quiet times when I needed company, watching the baby when I needed quiet time, support during walks to get some much needed postpartum/c section exercise and fresh air and other support when needed. It's been great having someone around who has not only had doula training, but also two kids of her own. She really cares about me and my baby in such a way that has really lowered my stress and anxiety levels. Not to mention my husband really appreciates her help, too! He doesn't have to worry about me and the baby as much while he's gone back to work because he knows I have great support at home. He's even recommended a postpartum doula to his friends who are currently expecting based on our great experience with Hilary. read more

New Family Needs has been a great help during my postpartum days. Hilary had been a great person to work with and she connected me with the nicest ladies who helped me as overnight doulas. I reached out to her a week before delivery and she was able to accommodate me. I worked with two doulas, Meredith and Leah. They both were wonderful to work with. Meredith was wonderful and caring. She helped me set a routine for my little one and took care of our baby in the night. Meredith is warm and loving. She is great with babies and will help answer any questions the new parents have. The early weeks of pp seemed like a breeze with her around. Highly recommend choosing Meredith for your needs. Leah was amazing as well! She is great to talk to, she helped us when our baby had a diaper rash and shared a lot of tips and tricks that helped us as first time parents. It was very easy to work with Leah. I would highly recommend both these ladies who helped me and New Family Needs as well! I will definitely go back to them for my future needs. read more

Having Hilary by my side was the best decision I made for my postpartum period after having my second baby. She is compassionate, non-judgmental and down to earth - she is REAL. You can have a real conversation with her immediately, she's so personable and a great listener. Her presence was so comforting and she was so sweet with my baby, in addition to being a huge help with all that comes with those first weeks post birth. She is also very professional and knowledgeable - I have learned more about breastfeeding from her in 1 virtual hour than from my previous lactation consultant in 2 in person visits after the birth of my first baby and I was able to apply those learnings immediately. I highly recommend Hilary - and make sure you contact her ahead of time - great professionals like her get booked fast (I learned that the hard way when I had my first baby hehe). Hilary is one that puts her heart into what she does and it shows. Even though our postpartum support is over, I feel like she'll always be there! read more

We had an amazing experience working with Hilary as our birth doula. As a first time mom, I knew I wanted additional support during the birth of our daughter. Hilary went above and beyond before, during and after birth-- providing support in a nonjudgmental way, answering questions, offering resources, advocating for our wants/needs and helping to create a positive and calm environment to welcome our daughter. She met with us multiple times before our due date to help us create a birth plan that we were comfortable with. Our due date was December 25 and despite the holiday season, Hilary was there for us every step of the way. She joined us at the hospital during labor, even though it meant sleeping on the floor on a yoga mat! After birth, Hilary continued to check in often and offer support with breastfeeding, tummy time, anything that we needed. Her encouragement and support gave us the confidence and comfort we needed and eased anxiety as we entered this journey of parenthood! read more

Hilary was absolutely amazing! We had two meetings before the labor to practice different positions, to discuss the different birthing options, and put together a birth plan. She was an awesome reasource of information and was wonderful for referring further videos and readings for topics on labor positions, breast feeding, and tummy time to name a few. My labor was a bit longer than average, but Hilary was so dedicated and came around 9 pm which is when I went to active labor and spent the night with us, and didn't leave our side until our baby girl came into the world the next day at 6pm. She is just such a positive and sweet, caring person to have around, I was so happy she was our doula. She kept suggesting different positions, and was constantly adapting to what I was able to do, and was also super critical to setting a calming mood with vanilla scented wipes, battery operated candles, and helping with playing music from our playlist. We highly recommend Hilary! read more

As first-time parents, my partner and I were feeling overwhelmed by everything from diaper changes to sleep routines, and postpartum care. We decided to sign up for one on one parent classes with Hilary, and it was one of the best decisions we've made on this journey. From the very first session, Hilary made us feel supported and empowered. The classes were incredibly informative and covered everything from newborn care and feeding basics to postpartum wellness. She struck the perfect balance between practical advice and emotional reassurance. Even if you think you know it all you will learn something new. What we appreciated the hands-on experience. Practicing diapering, swaddling, and holding a baby (with a doll). If you're expecting and feeling nervous, we defiantly recommend Birth and Postpartum classes. read more

I just gave birth a month back and Hilary joined in with another doula to tag - team at my birth. She was great, and even though we hadn't gotten to meet in person before, it was like she could read my mind! She joined my team at the last minute since my original doula had Hilary as a doula and they both wanted to come - I couldn't have survived without both of them. Hilary was super supportive and asked all the right questions of our midwives and nurses as the process went along to make sure my wishes were honored and wasn't afraid to "get physical" with counter pressure, etc! She checked in with me multiple times after the birth and answered any questions I had with great resources. I was so very thankful to have her on my team! Highly recommend =] read more

We worked with Hilary as our postpartum doula for our first child. She is an incredible source of information, and was so supportive prior to the baby arriving and then extremely valuable once baby arrived. Hilary has a wealth of knowledge in the lactation field, as well as her own experience as a mother. Not only is she supportive in a physical sense (helping with needs around the house, holding baby, making sure mom is rested/fed), but also emotionally. She's an incredible human being and I couldn't recommend her more to any parents out there looking for some support in their baby journey! read more

Each birth experience is different and usually involves unexpected decisions and changes along the way. Having Hilary there as a guide as those changes came up was incredibly helpful to my husband and me. She accompanied us with patience, grace, and humor for more than 34 hours of labor. She is knowledgeable, professional, humble, respectful, passionate, and reliable; she made such a connection within the first two meetings that felt we had known her for ages. Hilary is a fantastic doula, and I highly recommend her. read more

Hilary was wonderful during our delivery and continues to be a great person of support for my husband and I post-partum. She is a tremendously grounded and passionate doula who not only provided us with the techniques and encouragement we needed to get through our complicated delivery but she also carried with her a calm presence that gave me a sense of security that I needed so much during that time. She is one of the most caring and thoughtful people I know! read more

I love Hilary! I'm a first time parent and had very litttle knowledge about caring for an infant or myself during the first few month postpartum. Hilary was accessible by text and helped me with practical questions (Do infants wear pajamas?) and came to my house for hands-on support. She just knows what to do and joining her parent group was the BEST! I love the people I met and learned so much from her and everyone else. Five stars. read more

We had a wonderful experience with New Family Needs and our night time Doulas. Hilary and Rebekah felt like they were part of the family and gave us tons of education and reassures as new parents that we were doing ok! We are so grateful to have worked with them and can definitely recommend them to whomever is looking for Doula care. read more