I brought an ancient clock here that no longer worked. The woman behind the counter was beyond…read morefriendly, and told me before I had come past the door how old the clock was and where it had to have come from. I was amazed. It did take a long time to hear back, and a while to get it repaired, but she warned me that it took someone skilled in antique clocks to do it and there aren't that many available. I thought the price was reasonable, and the clock works. The service is great and the woman I dealt with very friendly and knowledgeable. The bad reviews seem from years ago, maybe it's different people or they have changed the way they do business, but I am definitely bringing another clock there. It's a cuckoo clock that someone's bratty kid turned the hands backward on, which you're not supposed to do--only forward--because she wanted to hear it chime. I will comment on that when I take the clock there. What holds it back from a higher review although I was happy with the people and the service was that you do play Russian roulette trying to get them on the phone--it seems they're never there and there is no answering machine--in 2013 no machine?--and the length of time I had to wait. But the clock is indeed fixed and it's hard to get someone to repair a clock over 100 years old.

Went for a ring resized and it was helped relatively quickly dropped it off on a Tuesday got it…read moreback on Wednesday nice service

Nice guy , Good service fair price . Plenty of parking . Gets you in and out quickly.read more

Without doubt, the most experienced and nicest jeweler. He can repair all kinds of jewelry. He…read morehas fixed my watch, cleaned my rings, repaired bracelets. He is so inexpensive, I feel badly he does not charge more. Visit him, don't let this store close like all the other stores in WRox.

Absolutely the best experience I had getting a service call from an experienced clock maker. His…read moreservice call fee was very reasonable and his willingness to stay until he was satisfied the clock was working correctly to his satisfaction was a pleasant surprise. Brad understands the concept of "service". Couldn't be more pleased!

Clock was repaired in a very timely manner and delivered and hung for a very reasonable charge…read more Brad knows his clocks. I was so happy to find him.

John is a loquacious and kind man. He loves cars and model cars. He is very knowledgeable and…read morehelpful.

I had a completely different experience to the other reviewers. In other words, I thought John (the…read moreelder) was great! I took in a rather inexpensive Smith & Noble wall clock that I really like, and for which I could not find a new replacement. The cheap mechanism was failing. He said it would take at least a week, but he called me three times the next day to make sure he understood the problem and then called me the following day to say he had replaced the original "ticking" second hand mechanism with a much better "sweep" second hand. Rather than a week, it only cost $45 and 48 hours. I'm a fan! Thanks John! (and Lilly the Golden Retriever)

Can't recommend it enough, sized 3 watches and fixed one broken one in 10 minutes. Super…read moreinexpensive and genuine. Hidden gem.

Thanh is simply the best! Not only is he a nice person, but he was able to fix my watch while I…read morewaited. Three other places failed to fix my watch. He had to take apart the entire watch to repair it---a very skilled man! He was able to breathe new life into my 1964 GP Swiss watch. Hopefully, the repaired watch will breathe new life into me! I wish Thanh all the very best and appreciate what he did! PRM

Efficient service with fast turnarounds, front desk is very helpful and friendly. $50 for two watch…read morerepair.

Village Watch is great. I brought 2 old mechanical watches in for repair. One is very old. One was…read morerepaired, rebuilt and serviced. Same for the second watch, but that one also required fabrication of replacement parts. Both watches are back in action and look and work great. They were returned to me in a week. Considering the amount of work required, that's fantastic. Jewelers who can competently and quickly rebuild a mechanical watch are few and far between. Village Watch is a gem. Thanks Avi!

The most beautiful collection of clocks dating as far back as the 1600s. Me and my daughter walked…read morein and felt like we had magically gone back in time. The ticking of the old and beautiful clocks was so soothing. The owner answered all our questions, (which were often quite ignorant as we know nothing about antique clocks), was very patient and knowledgeable. I would recommend anyone, especially those with the money afford such treasures, to visit this amazing shop.

Great guy, fixed my chiming clock as I stood there. Knows exactly what he's doing, and doesn't pull…read moreany punches. Highly recommended.

Richard Hill is a skilled clock repairman who knows his business, He is methodical and…read moreprofessional in every possible way.

Great place and extremely knowledgeable! Restored an antique clock for us to like new conditionread more

I hade gotten there're view on Facebook. I made it for two months out. They called ahead before…read morethey came. I had David. Very nice and professional and I am going to have him fix another one we have. Neither one has been going over 25 years. I'm so happy to have it working

Clockfolk fixed my mother in laws clock and he explained the problem and how to prevent in…read morefuture... Excellent service!

This place is horrible! Do not go here! I brought them my watch to replace the battery and they…read morebroke it. They did then "fix" the watch, but it was still not fully functional, I needed to buy a new watch, and they charged me for them breaking my watch. I then bought a new watch from them, it broke within a few months, was under warranty, I returned to them, and they refused to repair it, saying the damage wasn't covered by the warrantee, when it clearly was a covered issue. Do not go here for watches, repairs or new watches. And they are not trustworthy, I will never go here again.

Such a friendly couple behind the counter and they fixed the battery on my watch in less than 10…read moremins at prices so cheap I thought I was mistaken. Love having the place in the neighborhood!