What a PRECIOUS GEM of a neighborhood hardware store! I live in nearby Milton and had no idea this…read moreexisted! They come over to you to ask you if you need anything (unlike big box hardware stores, where you have to track somebody down). The gentleman who helped me genuinely knew what was the best thing for what I needed, and help me find it. He carried it to the cash register for me, and helped me to my car! True customer service, true family values! The store is clean, the parking lot is nice! And it's so easy inconvenient to get to for me in Milton!

The customer service here is BEYOND! I was searching for a very specific size screw to attach…read morepulls to dresser drawers and they took their time to find exactly what I needed. While they were working hard trying to find the right size screw, I looked around the store. I was asked about 5 times if I needed help or if I was looking for anything in particular. Thank you all so much! I am impressed and look forward to coming back! **Side note, the nice guy working at True Value in South Boston sent me to you all after he realized he didn't have what I needed. :)

5 star service from Alexis at Marble and Granite in Georgetown. She is knowledgeable about…read moreproduct, well organized, and helpful. She showed me and my client around the facility by appointment. She answered all of our questions and more with great patience. And we found an exceptional natural granite for the kitchen. I highly recommend her.

The people at Marble and Granite are amazing! So kind and helpful. They were recommended by not…read moreonly a friend that has done business with them but by several professionals who said that they were great to work with. They let me browse through their inventory on my own (several times) but seemed to always be there if I had questions. I would not hesitate to recommend them.

Disappointed in the weymouth location. I had higher hopes as the person I spoke to on the phone in…read morePembroke was helpful to me. I came in ready to make a purchase today and just needed help with one thing. I added myself to the waitlist and while I was waiting, one associate was helping someone else while the other associate sat at his desk without acknowledging me. When the other associate finally asked him to come help me 20 minutes later, he was of minimal assistance. I'll be purchasing the sink from another store where I hope to receive better service.

Came in to look around and possibly purchase product for out brand new bathroom . Never once…read moreoffered assistance or greeted the 20 or so minutes we were in there. Rude and incompetent.

Went to Lowes for cabinets for my kitchen. The designer came up with a schlock design and when she…read morepriced it out it was ridiculous. When she found out I wasn't going to use Lowes to install it she informed me she couldn't work with me anymore. My brother in-law suggested discount kitchens and told me to speak to Jim Woodward. Jim came out to the house and made some excellent suggestions and came up with a great design. He showed us cabinet options and we went with Forevermark cabinets and couldn't be happier. My brother in-law installed them. They look great! I asked Jim for a good granite house for the counter tops. He suggested a local company in Weymouth. We love our kitchen! And it was far less for materials than Lowes!

Went to Lowes looking for help with our kitchen. What a joke! Someone suggested we talk to Jim…read moreWoodford at Discount Kitchens. Jim came up with an awesome layout for a problematic room. The layout was perfect! We went in to view the cabinet options. Jim was very forthcoming and showed us a few options. We went with his first choice and couldn't be happier. When it was time for counter tops Jim suggested a few folks for us to visit. We went with a local company and couldn't be happier. The price we got for our cabinets that have a plywood box, not particle board was less expensive than Lowes! Forget the big box stores, Discount Kitchens is a better deal with personalized service.

Symmons is such a fabulous company. From their products to their entire team. I had an issue with…read moremy bathtub faucet dripping so I contacted the company to see which cartridge I needed to order. Steph emailed me to let me know that they will be sending out a rebuild kit for free since I am in a condo and there is a limited lifetime warranty on the parts. I am absolutely thrilled. Thank you Steph and the whole Symmons team for being so knowledgeable helpful and attentive. It is greatly appreciated!

Excellent customer service. I had an Issue with the Symmons…read moreshower set which i just purchased. I called their customer service and talked to Eric Griswold. He was very professional and knowledgeable and he went above and beyond in order to resolve my issue. I am very happy with his service and because of him I am buying Symmons brand bath room fixtures for my other 4 bathrooms which I am remodeling .

Best decision we made having these guys convert our old bath tub and install a walkin shower…read more Enjoying the beautiful upgrade to our bathroom. Excellent job! Discovered a minor issue with the grab bar, called Steve and Rich came right out to rectify the minor situation. Again, highly recommend these guys.

I called Steve at South Shore Dream Bath on November 19 and he came out the next day for a…read moreconsultation on tub to shower conversion. He listened to us and made suggestions and gave us a quote while he was here. We agreed and he told us it would take about 3 weeks to get the materials. Rich came to our house on December 10th and did the complete job in one day. We were very happy with his work and would definitely use them again.

Dan did an amazing job helping me to pick out the best machine. I went with a Ariens Pro 28" with…read moreEFI. A sweet machine with electric start. Colby sropped it off. He was awesome with customer service. He explained every inch of the machine and was so user friendly. I would go back and will suggest this place to all my friends.

So I was referred to this shop by a reputable shop that was retiring from the trade. I brought the…read morean older Ariens due to drive not engaging and sputtering when running. Charged me $40 right off the bat. Calls me and tells me what is wrong and I ask him to try and repair it. Says he will check on parts. Calls me back and says he can't get parts and the machine can't be repaired due to this. I told him I would just come and get it. I pick it up and spend 10 mins with it. The drive wasn't seized!!!!!! It was just stuck and needed to be greased. Ran old gas out of machine and put VP 4 cycle in and runs like a top with drive now working. Feels like they saw an older machine and didn't want to deal with it when they can just take the money from the deep pocketed town folks. Won't be going back. They should be ashamed of this. Will not recommend them for repairs or anything else for that matter. ZERO Stars rating( made me leave something)

For anyone looking at reviews to see if you should call or visit Poirier in Newton - YOU SHOULD! I…read moremade an unscheduled visit to Poirier on 7/27 and was immediately helped by Alex Bobb. I knew what I was looking for and Alex connected me with an in-stock dishwasher - providing GREAT GUIDANCE and INSIGHTS in the process. We reached and agreeable and very fair price and Alex then arranged prompt delivery and install from a trusted plumber resource, Vito Serratore. Vito was a great communicator leading up to the install date and he and his partner for the day were EXCELLANT to deal with in-person at my home. They were on time, efficient, careful, and very friendly. To make it very clear - this is a 5++ star review.

My mother needed a new fridge; I live out of state so I called Poirier. Matt went above and beyond…read morewith records of the last fridge Mom had bought from Poirier, attention to detail, quick emails, and a willingness to be sure I had all the information I needed. The new fridge is great and I am so glad I called Poirier.