What are you looking for? Belk Outlet has a lot of women's clothing at affordable prices, but the…read morehome goods department was limited and the prices in most cases weren't much of a discount. Children's and men's clothing were also limited. The few employees I encountered were friendly and helpful.

Utterly terrible customer service for the manager…read more The original employee tried very hard to figure out how to return the items since the items were not showing up on the barcode even though I had proof of purchase and shipping via email from Belk. I appreciated her effort. The manager informed me that it was purchased out of the 90 day policy or that I did not purchase it from Belk. I kept telling her that I had received the items last week and had proof that I had via an email delivery date. When she stated it was not from Belk, I scrolled up on the email showing her "Belk" header. She informed me because it's not from Belk because it is not in the Belk system on their computer. She said that I cannot return the items here. I had drive 3 hours (round trip) to return these items, and she did not give me further guidance as to what to do apart from saying that I cannot return the items despite having the original shipping box, the receipts, and the confirmation email of delivery. What blasphemy is this! At least provide further directions as to what the next step should be.

Good products Good variety…read more Good quality and famous brands Only carts too tight! And less stuff

I love this store for great bargains! I stopped in to get a gift card and found some items for my…read moreother list. It's all brand names as you would see upstairs in regular Nordstrom store but for much cheaper prices! That's the good, now the not so good: 1. Store is always messy and sizes out of order. 2. Lines are always long for fitting rooms which are usually messy 3. Checkout line is always long and this last time it was out of the lined area and back past fragrances too lounge wear-longest line I've seen yet for a store! Overall though if you want some great deals on brand name items you may want to give this store a quick look. I recommend trying this store. 4/5

Young lady was very pleasant and helpful even though they didn't have what I needed. I was greeted…read morewithin a minute of entering the store. I was even given alternative stores to check out in hopes of finding what I was looking for. Way better experience versus the one i had at the Towson location.

Stopped by Aerie to pick up some clothes for the family and I got great deals…read more Store wasn't overcrowded and was clean including fitting rooms. I was greeted upon entering the store. That was nice especially since I wasn't hounded by a salesperson to help me find something or recommend different items. Entire store is on sale. Up to 40% on some items. If you find something you like but they don't have your size you can ask them to look the item up in the computer and if available (8/10x) they can order it and it's shipped to your house. Excellent customer service! 5/5. I recommend this store!

This chk out area seems to be a bit confused. No one asked if helped was needed for a period, no…read moregreeting when we stepped up to the register. No courtesy bag for a online p up, just in hand?! That's ridiculous to me. In addition the escalators are broke. There needs to be better service and more consideration.

This is about the credit card which they talked me into getting over christmas. They gave me $3000…read morelimit which I didn't need but figured it would help my debt to credit limit ratio with a large mostly unused balance. I bought about $150 of stuff and paid it off that month. They kept sending me non-stop emails to use my account. Several months later I lost my debit card. While waiting for a new one I used my JC Penny card for small grocery items and a local uber ride. Right away they FROZE MY CARD. I went through a long procedure to get it unfrozen. Then I used it for another short uber ride and $10 of groceries. They said their was "suspicious" activity on my account and froze it again. How is a $20 local uber ride from my house suspicious??? How is $10 of groceries at a local store SUSPICIOUS??? This kept on with EVERY SINGLE PURCHASE MARKED AS SUSPICIOUS, A FROZEN CARD, AND LONG IGNORANT PROCEDURES TO UNFREEZE. I'M DONE WITH THIS EFFING CARD. WHAT IS WRONG WITH THESE PEOPLE??? WHAT OTHER COMPANY FREEZES YOUR CARD FOR EVERY SINGE 10 OR 20 LOCAL PURCHASE? EFFING IDIOTS.

All locations aren't created equal. This is one of my favorite locations in this area. The shelves…read moreare neat and lines are manageable. I am usually able to find items here that are out of stock elsewhere. The new Christmas decorations are beautiful and I always find a book or toy for the little ones.

Very impressed. Clean, shelves kept up, nice selection...Hallmark Cards!! Cashiers and other staff…read morehave been very helpful and friendly.

One of my favorite stores & I walked in on a sale day! I was promptly greeted by a friendly staff…read moremember who informed me of the sale and assisted me find a purse in a pattern I had been looking for as a gift. After about a good 45min in the store I was finally able to decide on which purse for the gift & find an item on clearance for myself as well The customer service was excellent 5/5 Selection 4/5 Cleanliness 5/5 I definitely recommend this store for anyone looking for large duffel bag to small cross body with RFID protection. The prices can get steep unless you catch them on sale.

The selection was very in Spring and I liked that. The staff was helpful in me picking out a gift…read morefor a family member, they had so many suggestions and insights. High quality, but even higher prices. Not sure if the value matches up.

I visited this Madewell as they were holding an item for me not available at my local Madewell in…read moreHarbor East. Madewell Towson seemed identical to Madewell Harbor East, giving neat vintage contemporary vibes. A salesperson approached me and I stated my biz. She provided the item and I used the fitting room to make sure it fit before making the purchase. Checkout was easy and I'm very pleased with my purchase!

I literally just left and was so blown away by the customer service that I couldn't wait to leave a…read morereview because I didn't want to forget. First of all, Alise was such a gem. We really need more people like her. She greeted me as soon as I walked in and helped me from the time I walked in til I left out. I was offered something to drink. They had soooo many nice compliment worthy pieces. Alise helped me pick out pieces for my vacation tomorrow. They are a one stop shop. They have bathing suits, clothes, jewelry, shoes, accessories, AND MAKEUP! Everything!! Kells, the makeup artist was also there. Both ladies had warm and welcoming spirits. I loved the energy in there. I will definitely be back. Take all my money. Lol. They also have these beautiful bag and garmet bags. The experience was what I think of when u think of coming to a boutique. Nowadays I feel a lot of these other boutiques forget that. All around AWESOME experience. Oh and it's family based and black owned!!