I've been going to DiNapoli's for my eye condition and I cannot recommend a better place, and more…read moreprofessional practice for your vision needs. The staff is caring and very professional they also really know a lot about Eyes and who to recommend for specialists. If you're looking for a optometrist to DiNapoli's is the place to go Mark

Well from in the past I went totally blind. After my diabeties got in control my eye sight started…read morecoming back and Dr. Shcultz told me to now get new glasses at Dinoaplits. I have gotten glasses there a few years ago but now having sign in both eyes Dr. Shultz recomend I stay withh DiNapoli's.

I won't be returning ever again. The complete child at the front desk does not have a single clue…read morehow to deal with 1-800 contacts. 1-800 contacts has them down as an uncooperative eye care center for a reason. The first time I ordered my contacts they messed up the prescription (sheehy) and the person at the front desk refused to do anything about it until I had to pester him for almost a full week. I thought I finally found a place I could call Home for my eye care and unfortunately, this is not the place.. completely and utterly unprofessional front desk administration and I will never tell a soul to go here.

Frequented this place for years when Iived in y. They were the best in every way…read more Never had an issue and always ready when promised. I miss their kind and professional service.

The bow on my sunglasses separated from the frame. Even though the sunglasses were purchased…read moreelsewhere, a wonderful LensCrafters associate repaired my sunglasses without cost. She was very professional, very friendly and provided superior service.

The staff at this particular store are quite rude and unhelpful…read more Though that's due in part to the overall corporate structure designed to hold prescriptions hostage in some bs "for your privacy" rules as proprietary ownership over patient information. I am stranded. Cannot drive. They refuse to provide my prescription so that I may purchase a cheap pair online just to get HOME!!!!! Their company is forcing me to drive without proper eyewear for several hours. I hope they have good insurance if anything happens on the drive!!!

I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.

I was tired of bad scripts for glasses from box stores etc... I went to Dr Stack and he spent the…read moretime and did a very thorough exam. For the frist time in many years I have glasses that were prescribed perfectly. He's the best, and I found him and his staff to be very accomadating and friendly. Jay

Rude and unsympathetic staff. I missed and had to reschedule appointments due to sensitive medical…read moreissues, but staff that answered my call was unsympathetic, and never got back to me to reschedule an appointment .

There are so many places to get glasses it is (or was for me) difficult to know what business to…read morechoose. I have had some not so great encounters over the years and when it came time for me to consider getting glasses again I was not looking forward to the experience. Honestly, I chose CJ Sabatini because of their proximity to where I live. I very much like to support local business. So, I make the appointment to get my exam and glasses and upon arrival the first person I encounter is Chris - the owner. From the minute I met him I knew I was in good hands. He was very friendly and treated me respectfully and it was obvious he appreciated my business. He was not being governed by some franchise pressures to meet sales quotas and up sell. Chris was genuinely interested in me, as a person. So much so that there would have been a small balance over and above what my insurance would allow and Chris just said "forget it" and only charged me the insurance reimbursement amount. How many places would have turned down the opportunity to make addition money - regardless of how small that amount might have been? In short, Chris is a star. His pricing is very competitive. He delivered my glasses exactly when he said he would. He is an honest, reliable, businessman and he is the only one I will purchases glasses from when I need them again. his staff is also wonderful. I, unfortunately, cannot remember the name of the young woman who is at his front desk but she is all personality, super friendly, and a pleasure to work with.

Excellent service from opticians who care about their customers. The process was streamlined…read morewithout making me feel rushed.

HORRIBLE EXPERIENCE. Go to another eye doctor. I waited 5 weeks for the appointment, but when I…read morearrived it wasn't in the system (that day or any day), even though all my background information was correct. So clearly someone forgot to hit the save button when we scheduled the exam. This appointment was an hour drive in heavy rain. While I waited for the receptionist to continue starring at her computer, I got to read the many printed notices to patients that were taped around the office. These notices were obnoxious to say the least. Including a large note saying that if you dared to be cranky they would add a $50 fee to your bill as a fine for bad behavior. When I pointed out that this seemed less than professional I was told in a terse tone of voice that it was joke, that most people "got it", and "... if you had to deal with the people that I have to deal with all day long then you would get it too." This complete lack of professionalism might be okay in a dive bar, but I find it unacceptable in a medical environment where the office is interacting with patients. This is an office that deserves a zero rating.

Nice frames. I have been a customer in the past and I was very pleased with my purchase. Staff was…read morenice.

I've been going to Casey Vision for over 30 years and have always had a great experience with the…read moredoctors. They're knowledgeable, kind, and provide excellent care. Unfortunately, what has consistently taken away from that experience over the years is the front office staff--specifically, Joanne. Joanne has a long history of being dismissive, unhelpful, and at times, openly rude. Years ago, she refused to release my prescription for a snorkeling mask until I spoke to the doctor, which felt unnecessarily difficult. Last year, when I got glasses from their office, no one explained they were progressives--and when I had trouble adjusting, the process to fix it took multiple visits. There was no guidance or accountability on her part. Most recently, as I waited for my appointment, she loudly said to another staff member, "There's the girl who was a problem." I hadn't even spoken yet. When I asked to set up a time to look at frames, she said there was nothing available, despite it being well before closing. It was very clear I was being intentionally pushed away. What really stood out was how familiar this behavior seems to be. When I casually mentioned my experience to a coworker, my boss overheard and said, without hesitation, "That sounds like Joanne from Casey Vision--that's why I don't go there anymore." I've also noticed several other reviews here mentioning her by name, which unfortunately lines up with what I experienced. The doctors are great, but Joanne makes the overall environment uncomfortable. I hope the practice takes this feedback seriously, because no matter how good the care is, the experience at the front desk sets the tone--and she's driving patients away.

They are exceptional and heard many good things about the care and attention to detail offered.read more

Lori was great. Helped me pic out 4 different frames. That took a lot of time and patience on her…read morepart. Visionworks is lucky to have her! My eye exam went fast too! Val did a complete eye exam and didn yell at me for blinking!!

Reached store on time and Receptionist were talking and laughing with other staff instead of taking…read morecustomer. After 10 min once she done with her good time with conversation. She said I am late for about 15 min and cannot check-in. its very frustrating when you reach place after 1/2 drive and you see staff is busy in talking and laughing among them. you lose your appointment as you were not entertained on time. I might not go to this place again