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    Borland Groover

    3.2 (9 reviews)
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    Borland Groover - You can see it's a pretty big clinic. Small hospital size.

    Borland Groover

    2.8(128 reviews)
    11.8 miSouthside

    I have to say that Borland Groover is a master assembly line medical treatment and care center…read moreunlike anything I've seen in a while! It reminded me of waiting in a military pharmacy! Now I will not say that is a bad thing. This well-oiled machine operates successfully by the skilled and highly experienced medical professionals and staff who run the front office area. Though the lobby is large, it was still a pretty crowded house. I had to take my dearest for a medical procedure here with Dr. Ibach and I found the care overall as highly impressive. I appreciate very much that Dr. Ibach visited the patient (which I did get to be part of) after her procedure, even though she was still pretty dazed as the anesthesia hadn't worn off yet. That was ok. No one forgets good quality Dr. to patient care. Dr. Ibach is a first class experienced professional who I would recommend to anyone anytime. As I watched things move along here, I did notice on the monitor that the names on it moved on and off pretty quickly overall. To its credit, this Borland Groover clinic has created a fine-tuned machine in moving patients along through this medical treatment center. With that, I will add it's good to see their human side too. They do treat the patients in a very caring manner. It is a clinic I would recommend to others. Recommend: HIGH

    Wish I could give zero stars. Staff is incredibly rude and gives you the run around. My adult son…read morewas made to jump through hoops for MONTHS to the point where he has run out of his medication needed for his auto-immune disease and they REFUSE to continue his prescription. He WAS in full remission, verified by a colonoscopy, but won't be soon without his medication. The gross incompetence of the billing department caused unnecessary insurance costs. They just want your co-pay and will charge you for a missed appointment (even with confirmation the appointment was preemptively cancelled). As big of a clinic as this is I am sure they will not care about their reviews, but if anyone looking for care reads this, I hope they consider taking their business and health care needs elsewhere.

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    Borland Groover - I think this is my favorite! Even the flag lines up right for me!

    I think this is my favorite! Even the flag lines up right for me!

    Borland Groover - Here's the main entrance. Pretty large facility.

    Here's the main entrance. Pretty large facility.

    Borland Groover - The clinic from a distance. On top left you can see our flag through the tree.

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    The clinic from a distance. On top left you can see our flag through the tree.

    Mayo Clinic - Waiting to be called back for my procedure... Let's hope 3rd time is the charm!

    Mayo Clinic

    3.1(269 reviews)
    13.5 miSouthside

    I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

    My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

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    Mayo Clinic - Name of the Dr

    Name of the Dr

    Mayo Clinic
    Mayo Clinic

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    GI Associates of St Augustine

    GI Associates of St Augustine

    3.0(2 reviews)
    19.8 mi

    Having a GI issue and needed to see someone one a restricted schedule. Found GI Associates in WGV…read moreand set up appointment for 10/22/19 at 11:30 AM about 5 days before. On 10/22 rushed on lunch break to WGV location. Arrived on time. Was greeted with "Did you get our call? The Dr has left." Then they went on to tell me they had tried to call and left message earlier that AM. I explained that I work in an environment that does not allow for cell phone use and had no way of getting the call. They did not seem to care. After understanding that I was not going to receive any care, I left and listened to the message they had left. It said that they had a cancellation and could see me at 10 AM. It said nothing about the DR having to leave early, which would not have helped me in the slightest. I called the St Aug location and got a supervisor who tried to soothe me with a lie (my impression). Apparently the Dr had a surgery that she needed to get back for. Mind you the message said nothing about needing to shift or cancel the appointment, but rather that they had cancellation and could see me earlier. My other issue is that they should have known the operating room was available before that morning. Is the medical industry so bad they throw surgeries together at the last minute? How do people fast if they are told that morning they are having surgery? With that said, is it fair or compassionate to their customer to cancel an appointment at the last minute? I give this group 0 stars. Bad customer service. Last part of the story is that I was in such discomfort that I called Borland Grover. Although they were busy, they had a cancellation for that afternoon quite far away. I had to go back to work and let them know I had to leave early to drive an extra 60 plus minutes round trip to be seen by a doctor. All of that said stay away from GI Associates.

    The best colonoscopy experience ever. In and out within two hours and treated very well. Friendly…read morekind and thorough communications. Highly recommend. 66 year old female.

    Digestive Disease Consultants - Check-in counter

    Digestive Disease Consultants

    1.7(7 reviews)
    12.0 miWestside

    Here to see Dr. Samir Habashi. One of the "great ones"! He always gives you time to go over any…read moresituation. This was just to schedule a colonoscopy and endoscopy but after they're done, he'll meet at an appointment to go over everything.

    UNBELIEVABLY BROKEN, No trace of humanity. As a patient there following up on care with a jpeg…read morefeeding tube. Arrived at appointment only to be presented with a bill of over 300, from 2018 . It's 2024 , recently home from hospital/rehab, starting again after a stroke and you wait until I arrive hit me with this, when all I could pay was 25, that day they would take no less than 50, and I had to make arrangements with billing, I see Dr weeks later and after having paid and then told company had been sold. Returned for another scheduled appointment only to be to Dr no longer at practice and I need a new referral from primary, ( had referral but had to change primary and was in process when second refusal of service happened. Adding insult to injury United Healthcare Dual Complete my provider supplied me with name, number and appt with new Dr only to find when it's time for referral she's NOT IN NETWORK, get new primary, feeding tube now infected and was compelled to do ER, yuck flu, covid and everything else this season,? No thank you, got appt at Digestive Disease and despite ALL the above was refused AGAIN, this time a newer bill totaling over 500, with a 50 no show fee???? You can't make this crap up. This offices billing person proceeded to " tell me " of the various notices I'd received and despite all pleading including the oath to do no harm I was once again REFUSED SERVICE. If anyone knows where I can file formal complaint, please hit me here. Thank you. Stay away, stay far, far away.

    Borland Groover - gastroenterologist - Updated May 2026

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