If you are in need of a G.I. doctor, I can't recommend Dr. Rostholder enough! She is kind, since,…read morepatient, and concerned. She really has an awesome bedside manner. She also always has a warm and welcoming smile on her face. I had a ton of questions and she never rushed me at all. She made sure to answer them all in a way in which I could understand. She does run on time. At least that was my experience. I had to have an endoscopy, which she performed, and she was wonderful before and after the procedure. I was so nervous, but again, she has such a wonderful bedside manner, and she put me completely at ease. She discovered my issue and put me on antibiotics which cured me completely. I don't exactly "want" to have to see her again, but in the future when I need a G.I. doctor, it will be her that I see. I also have that dreaded colonoscopy to look forward to in just 5 more years (yep, I'm giving away my age!).

Love everything about this doctor. Great listener, proactive, makes sure you understand everything,…read moreexcellent support staff, do what they say and all so kind and pleasant. If you have to see a gastro doc, she is super!

After experiencing a failed colonoscopy, I began researching alternative options to ensure a…read morepositive outcome for the procedure. I read multiple reviews about various providers and found that, aside from a few negative comments, this facility seemed well-organized. I reached out to book an appointment for the patient process. After an extremely long wait on the phone, I was finally connected with a young woman who collected my information. I was comfortable with the process until she asked for my gender. It's disheartening that a medical facility would ask such a question, as it highlights and enables the mental illness associated with gender dysphoria. One would hope that medical professionals would approach this topic more directly, asking for biological sex or recognizing that my tone of voice clearly indicates I am a man, thus avoiding the social stigma associated with gender identity.

I went in for my first colonoscopy and it went well. The medical staff did a great job making sure…read moreI was comfortable and well cared for. i would recommend them for anyone who needs that procedure.

Doctor Nasr and Staff are awesome amazing people . Doctor Nasr goes above beyond for his patients ,…read morehe takes his time with you and reassure you , your in great hands . He has been the only doctor that cared so much about me found things out that others have over look . His assistant Mrs Holmes is the same way . She so pleasant and caring . Vinnie scheduling person is awesome very sweet lady . Sometimes waits are long but they are worth waiting for .

Dr. Nasr is extremely caring and takes time to listen to all your concerns. He genuinely cares…read moreabout his patients and his staff is wonderful.

Dr Rai is a wonderful gastroenterologist. He's extremely thorough and very patient. He strives to…read moreensure the patient has a clear understanding of the situation. Both my husband and I have been his patients for over a year and wouldn't consider seeing anyone else.

Here to see Dr. Samir Habashi. One of the "great ones"! He always gives you time to go over any…read moresituation. This was just to schedule a colonoscopy and endoscopy but after they're done, he'll meet at an appointment to go over everything.

UNBELIEVABLY BROKEN, No trace of humanity. As a patient there following up on care with a jpeg…read morefeeding tube. Arrived at appointment only to be presented with a bill of over 300, from 2018 . It's 2024 , recently home from hospital/rehab, starting again after a stroke and you wait until I arrive hit me with this, when all I could pay was 25, that day they would take no less than 50, and I had to make arrangements with billing, I see Dr weeks later and after having paid and then told company had been sold. Returned for another scheduled appointment only to be to Dr no longer at practice and I need a new referral from primary, ( had referral but had to change primary and was in process when second refusal of service happened. Adding insult to injury United Healthcare Dual Complete my provider supplied me with name, number and appt with new Dr only to find when it's time for referral she's NOT IN NETWORK, get new primary, feeding tube now infected and was compelled to do ER, yuck flu, covid and everything else this season,? No thank you, got appt at Digestive Disease and despite ALL the above was refused AGAIN, this time a newer bill totaling over 500, with a 50 no show fee???? You can't make this crap up. This offices billing person proceeded to " tell me " of the various notices I'd received and despite all pleading including the oath to do no harm I was once again REFUSED SERVICE. If anyone knows where I can file formal complaint, please hit me here. Thank you. Stay away, stay far, far away.

Never a fun topic for for your routine colonoscopy as well as any other issues in this area these…read more are the doctors you want to see.

At this point, although I had a wonderful experience with my new doctor at BG and will be seeing…read moreher again, I will say if you can avoid this corporate money giant just do so. The aggravation and distress that you will go through to find a fit for you is not worth the trouble. The company has hidden rules which are not disclosed during your first doctor visit, such as, if your doctor is not available and you see another doctor-then you are stuck with that doctor and cannot go back to your original doctor. At first they told me this was an insurance rule, to which I responded that I can see any doctor with my Insurance, then they admitted that it is a company rule. Very shady if you ask me. Finding consistency in even average medical care in the US is enough to make you need a gastroenterologist, but hopefully one that has the time to care about your well being. I did see Dr. Manolakis in Fernandina Beach, and she did take her time and reviewed my file pretty extensively. I did advise her that Borland Groover had failed so miserably that I took my health and gut into my own hands and went to see a gastroenterologist in Houston Texas for answers. As patients it is up to us to make the best decisions about our health, especially when doctors do not understand any sense of urgency - like the Borland Groover office Southside location. My perception of Dr. Manolakis is that she is a caring doctor who wants to help you with your health issues, and I would rate her a 4 Star at this time, but considering I am dealing with the same medical giant in the game of gut health - I am only going to give a 3 Star average rating at this time. If you can find another qualified GI group, I still say, do so to avoid the possibility of gastric and mental aggravation, as I have heard stress and mental aggravation go hand in hand with making your guts mad. Doctors are quick to charge you late fees for not arriving on time, but where is the patients compensation for a 6 month wait or a 2-3 hour waiting room wait for a scheduled appointment aka what probably/may happen to you at the BG Southside location. Don't hold your breath on that last part of the equation.

Staff is fine and Dr Blake Thompson is excellent. The problem is trying to get through…read moreadministratively. Really poor.

I have to say that Borland Groover is a master assembly line medical treatment and care center…read moreunlike anything I've seen in a while! It reminded me of waiting in a military pharmacy! Now I will not say that is a bad thing. This well-oiled machine operates successfully by the skilled and highly experienced medical professionals and staff who run the front office area. Though the lobby is large, it was still a pretty crowded house. I had to take my dearest for a medical procedure here with Dr. Ibach and I found the care overall as highly impressive. I appreciate very much that Dr. Ibach visited the patient (which I did get to be part of) after her procedure, even though she was still pretty dazed as the anesthesia hadn't worn off yet. That was ok. No one forgets good quality Dr. to patient care. Dr. Ibach is a first class experienced professional who I would recommend to anyone anytime. As I watched things move along here, I did notice on the monitor that the names on it moved on and off pretty quickly overall. To its credit, this Borland Groover clinic has created a fine-tuned machine in moving patients along through this medical treatment center. With that, I will add it's good to see their human side too. They do treat the patients in a very caring manner. It is a clinic I would recommend to others. Recommend: HIGH

Wish I could give zero stars. Staff is incredibly rude and gives you the run around. My adult son…read morewas made to jump through hoops for MONTHS to the point where he has run out of his medication needed for his auto-immune disease and they REFUSE to continue his prescription. He WAS in full remission, verified by a colonoscopy, but won't be soon without his medication. The gross incompetence of the billing department caused unnecessary insurance costs. They just want your co-pay and will charge you for a missed appointment (even with confirmation the appointment was preemptively cancelled). As big of a clinic as this is I am sure they will not care about their reviews, but if anyone looking for care reads this, I hope they consider taking their business and health care needs elsewhere.