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    Colon & Rectal Surgery Associates

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

    Never a fun topic for for your routine colonoscopy as well as any other issues in this area these are the doctors you want to see.

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    The Hawthorne Clinic

    The Hawthorne Clinic

    5.0(4 reviews)
    0.1 mi

    Excellent surgeon. I had a total knee replacement. It was very easy. I had very little pain only…read moreusing pain pills on day 2 and 3. Flexion and extension progressed rapidly,ahead of schedule. My incision is barely visible 6 months later. Excellent care and dr.

    I have been seeing Dr. Hawthorne for several years now and can attest that Dr. Hawthorne is not…read moreonly an awesome doctor, he is also an incredible surgeon. I have been receiving knee injections from Dr. Hawthorne in my attempt to postpone the inevitable - knee replacement surgery. More about that another time. On Father's Day weekend 2023, I felt a momentary sharp pain in my right shoulder. Having felt a similar pain in my past, I assumed what I had done. I put off seeing Dr. Hawthorne until July. After the CT, the official diagnosis was, "retracted full-thickness, full width re-tear of the supraspinatus tendon and, retracted full-thickness near full-width tear of the infraspinatus tendon". In laymen's terms, I tore my rotator cuff - again. The surgery (not arthroscopic) was addressed in mid-August. I started in-home PT 3-days after the surgery (arranged by Dr. Hawthorne's office). In-home PT continued for 3-weeks. I am currently in outpatient PT doing the work to re-gain both my strength, and my range of motion (also arranged by Dr. Hawthorne's office). By the way, I have a tattoo on the shoulder where the surgery was done. Without exaggeration, you would not be able to tell that I had surgery if I did not tell you. The point of incision is barely visible. Dr. Hawthorne is a man of few words. He'll give you the facts to help you to decide the next steps, without the glitter. When you are ready, you can move forward with him and trust that he will do a great job. I trust him. As soon as I have completed PT and have fully recovered from rotator cuff surgery, I will be scheduling with Dr. Hawthorne to get my knees done, one after the other. I highly recommend Dr. Hawthorne and his team.

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    Gregory Velat, MD

    Gregory Velat, MD

    1.0(1 review)
    3.2 mi

    This practice was recommended to me by 2 patients previously seen there. They had a great…read moreexperience. I tried to be seen in this office. Even though I didn't get to see the Dr., I still felt it was important to write this review as a physician's office staff is also greatly important to a patient's care. I called on Monday to try and make an appointment. I followed the prompts for a new patient wanting to make an appointment and left a message, giving them the information they wanted and a short history of my symptoms and medical history. By late morning Wednesday, I had not heard back yet and decided to call again repeating the same scenario. By Friday morning I still had not heard back from the office. I called again and chose a different prompt so I could speak with someone. I was very courteous; I understand that offices can get busy, maybe the scheduler had been sick or on vacation, etc. After sharing with the woman who answered the phone that I was wanting to make an appointment but hadn't been able to, she asked to put me on hold. 5 mins later, another woman answered and asked how she could help. I shared the name of the woman who was already helping me and she said, I know, she asked me to help you. So, I asked her if I could make an appointment. She said she couldn't do that, but took my last name and let me know that the scheduler would get back to me. She didn't know when that would be and we ended the call. 5.5 hours later I finally got a call from the scheduler only for her to say that they don't see patients who have previously been in a car accident. I thought maybe she confused me with someone else. I was not in a recent accident, there was no lawsuit or workman's comp case so I shared again that it was a closed thing and it happened over 4 years ago. She repeated, "it's our office policy that we don't see patients who have been in any car accident no matter when." When I said "OK. Do you mind me asking why? I've just never heard of this." She said "sure, it's just our policy." She had this information for a week. A week longer I now have to wait to seek treatment. I'm most frustrated with how discourteous they were and unapologetic for their lack of care and waste of my time and efforts. I'm also dumbfounded on this policy of not treating patients who have, at one point in their medical history, been in a car accident. It's not a recent injury with possibility of lawsuit or workman's comp, so what do they care? I could bet that a good majority of their clients have a physical trauma of some sort in their patient history. This boarders on discrimination and speaks volumes of this office to me and the care I am seeking. I'm happy to take my business elsewhere.

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    Colon & Rectal Surgery Associates - gastroenterologist - Updated June 2026

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