At this point, although I had a wonderful experience with my new doctor at BG and will be seeing her again, I will say if you can avoid this corporate money giant just do so. The aggravation and distress that you will go through to find a fit for you is not worth the trouble. The company has hidden rules which are not disclosed during your first doctor visit, such as, if your doctor is not available and you see another doctor-then you are stuck with that doctor and cannot go back to your original doctor. At first they told me this was an insurance rule, to which I responded that I can see any doctor with my Insurance, then they admitted that it is a company rule. Very shady if you ask me.
Finding consistency in even average medical care in the US is enough to make you need a gastroenterologist, but hopefully one that has the time to care about your well being. I did see Dr. Manolakis in Fernandina Beach, and she did take her time and reviewed my file pretty extensively. I did advise her that Borland Groover had failed so miserably that I took my health and gut into my own hands and went to see a gastroenterologist in Houston Texas for answers. As patients it is up to us to make the best decisions about our health, especially when doctors do not understand any sense of urgency - like the Borland Groover office Southside location.
My perception of Dr. Manolakis is that she is a caring doctor who wants to help you with your health issues, and I would rate her a 4 Star at this time, but considering I am dealing with the same medical giant in the game of gut health - I am only going to give a 3 Star average rating at this time. If you can find another qualified GI group, I still say, do so to avoid the possibility of gastric and mental aggravation, as I have heard stress and mental aggravation go hand in hand with making your guts mad.
Doctors are quick to charge you late fees for not arriving on time, but where is the patients compensation for a 6 month wait or a 2-3 hour waiting room wait for a scheduled appointment aka what probably/may happen to you at the BG Southside location. Don't hold your breath on that last part of the equation. read more