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Borland Groover

3.0 (8 reviews)

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4 years ago

Helpful 8
Thanks 1
Love this 3
Oh no 1

1 year ago

Staff is fine and Dr Blake Thompson is excellent. The problem is trying to get through administratively. Really poor.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 4
Thanks 2
Love this 1
Oh no 0

7 years ago

Fantastic office staff and physicians. No wait time, all my questions were answered promptly. Highly recommend Dr. Whittaker.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0
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10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 2

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Family Allergy & Asthma Consultants

Family Allergy & Asthma Consultants

5.0(3 reviews)
36.7 mi•Southside

I have to start out by commending the team that I had the privilege of working with today! Starting…read morewith Amy at the reception desk, she was polite, open, great sense of humor, and very caring. She made me feel very welcomed and as if I was the most important person that she was going to see that day. Next I had the privilege of working with Quan. I cannot begin to express her customer centered approach to the testing modalities that she had to do with me. She was most patient, friendly, understanding, and was able to explain the process thoroughly and in a way that was not talking down to me but rather in a manner that I would be able to understand. I was most impressed with the care she displayed. Now to Dr. Katz. I do not think I have ever met a more compassionate doctor! He was extremely approachable, knowledgeable, patient, and truly demonstrated an invested interest in me as a patient. Not once did he look at his watch kept open body language and was able to answer questions. His office staff ran on time, clean, and practice universal precautions. I cannot recommend this practice enough, I wish I could gift 10 stars! Thank you Amy , Quan, and Dr. Katz!

I have been having a lot of sinus issues since the beginning of 2017 and I decided it was time to…read moresee an allergist. I met with Dr. Katz and his team this morning to have allergy testing and to consult about whether or not I was a candidate for immunotherapy (allergy shots). I would HIGHLY recommend coming here if you are experiencing sinus issues. Dr. Katz was not only thorough but he listened intently, made eye contact throughout our conversation and explained every aspect of what they would be doing today with the allergy testing as well as explaining immunotherapy to me in a way that a patient can easily understand. He had absolutely superb bed side manner and was very easy going. He put me at ease with all my concerns and made excellent suggestions for me moving forward. His team was professional, patient and efficient. I know I will always be in good hands coming here!

First Coast Allergy and Asthma

First Coast Allergy and Asthma

4.4(7 reviews)
30.6 mi•Southside

BEWARE. I tried to report this place to OSHA, however, it is still in the proceeding steps. I would…read morenot recommend this place to anybody. 1. The medical professional working with me, had a sharps container that did not have a lid on it and was very very full to the point of hazard. 2. The professional working with me, dropped a pen inside of the open sharps container that did not have a lid on it. She reached and grabbed the pen out of the sharps container and set it on a " sterile tray" that was holding all of the equipment and supplies for the procedure I was about to have done. 3. The professionals were giving allergy shots through a window that was between a treatment room and the waiting room. They frequently were leaving vials and syringes preloaded and unattended within reach of all people in the waiting room. 4. The professionals left their computers unattended with personal medical information breaking HIPAA. The computer screens did not have privacy screens on them and were left in view of people in the waiting room. 5. The medical professionals were asking medically sensitive questions inside of a patient room that led into the waiting room (previously stated open window leading to the waiting room), which is also in violation of HIPAA. 6. After they performed the allergen pricks, they would send you back to the waiting room -- not supervising you to see if you have an allergic reaction. This is extremely unsafe in the instance that someone does have a severe allergic reaction that is not caught in time.

Dr. Swami has helped me for years control my allergies. I couldn't deal with the year round…read morecongestion, headaches, lethargy, and sinus infections. Getting allergy tested and getting monthly allergy shots has literally improved my quality of life. Very thankful to have greatly reduced allergy symptoms. Both Dr. Swami and the support staff are always very kind and listen to my questions and concerns.

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First Coast Allergy and Asthma - Unattended allergy vials and syringes within reach of patients.

Unattended allergy vials and syringes within reach of patients.

First Coast Allergy and Asthma
First Coast Allergy and Asthma - Extremely small waiting room, not enough seats to accommodate how many people they scheduled. Very unprofessional.

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Extremely small waiting room, not enough seats to accommodate how many people they scheduled. Very unprofessional.

Family Allergy & Asthma Consultants - Lip swelling

Family Allergy & Asthma Consultants

3.3(12 reviews)
27.1 mi•Southside

I recently contacted this office hoping to schedule an appointment due to ongoing allergic…read morereactions, including hives and lip swelling, I am having almost everyday. Which could potentially become life-threatening. I wanted to see one of Jacksonville's top-rated allergists, as listed on Google, to help identify the cause of these reactions. However, when I called to book an appointment, I was informed that the office does not accept any Medicaid-based insurance plans. Which I completely understood however I was then told that because I have Medicaid active--even though I also have a separate employer-based Florida Blue insurance plan that I planned to use--they still would not be able to see me. What stood out most was that I was never even asked why I needed the appointment or what symptoms I was experiencing. The conversation never reached that point because the focus was entirely on insurance coverage. It's disheartening that access to care can be denied so quickly, especially when someone may be dealing with potentially serious allergic reactions and is seeking answers to the cause. While I understand that each practice has the right to set its own insurance policies, I advised the scheduling coordinator to bring this matter to the attention of whoever oversees such decisions, as this can easily be viewed as profiling. I'm not saying that was their intent, but it's important to recognize how such policies may come across--especially when patients are turned away solely because they have Medicaid active, regardless of their own private insurance.This experience raises ethical concerns. Although I will be seeking care elsewhere, I'm sharing this to help others be aware of these restrictions before scheduling, and in hopes that the practice reconsiders policies that may unintentionally limit access to medically needed care for patients regardless of low income coverage or dual coverage.

I went to this company because I had a trusted referral, but my experience was extremely upsetting…read more From the moment I arrived, I was treated with suspicion and disrespect. I was told they couldn't see my child because I needed to "prove" who he was -- as if I was lying about being his parent. The way I was treated made me feel singled out and unwelcome. I can't help but feel that this happened because I am Black. No parent should ever be made to feel disbelieved or disrespected because of the color of their skin. This experience was hurtful, unprofessional, and unacceptable. I will not be returning, and I strongly advise others -- especially families of color -- to think twice before coming here. Everyone deserves to be treated with basic dignity and respect.

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Family Allergy & Asthma Consultants
Family Allergy & Asthma Consultants
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Allergy, Asthma & Immunology Consultants

Allergy, Asthma & Immunology Consultants

5.0(6 reviews)
89.3 mi

Allergist & Board Certified Dr. Punja is one of the kindest doctors I've ever met. And due to his…read moreexemplary leadership, his staff is beyond reproach. Each member is ALWAYS friendly, helpful, professional & all smiles. Over many years, Dr. Punja provided me (& my young son) w/ samples whenever he had them; I was often able to avoid filling prescriptions. Need to be seen quickly? He'll do whatever he can to fit you in. He is a generous, compassionate soul. Closed Friday thru Sunday, when open you'll often find his happy staff decorating the office for whatever holiday is near. There's a section in the waiting area for children-- complete w/ toys & books, & there's amble parking in the large lot. When I had bronchitis & my primary care physician was unavailable, Dr. Punja phoned in an RX for me w/in an hour. He's an incredible allergist w/ an excellent practice.

It is extremely difficult to find a good physician now days! Dr. Madhukar K Punja is not good. he…read moreis outstanding! He listened, spent time talking to me, and answered all my questions. He is knowledgeable, an immunologist with 33 years of experience, kind, respectful, and a physician with the human component that most of the physicians have lost at the current time. In addition, his has an excellent staff. All of them were very nice, respectful, and willing to help. I feel short of words to express my gratitude to them.

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Allergy, Asthma & Immunology Consultants  - Front entrance

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Front entrance

Borland Groover - allergist - Updated May 2026

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