I have to say that Borland Groover is a master assembly line medical treatment and care center…read moreunlike anything I've seen in a while! It reminded me of waiting in a military pharmacy! Now I will not say that is a bad thing. This well-oiled machine operates successfully by the skilled and highly experienced medical professionals and staff who run the front office area. Though the lobby is large, it was still a pretty crowded house. I had to take my dearest for a medical procedure here with Dr. Ibach and I found the care overall as highly impressive. I appreciate very much that Dr. Ibach visited the patient (which I did get to be part of) after her procedure, even though she was still pretty dazed as the anesthesia hadn't worn off yet. That was ok. No one forgets good quality Dr. to patient care. Dr. Ibach is a first class experienced professional who I would recommend to anyone anytime. As I watched things move along here, I did notice on the monitor that the names on it moved on and off pretty quickly overall. To its credit, this Borland Groover clinic has created a fine-tuned machine in moving patients along through this medical treatment center. With that, I will add it's good to see their human side too. They do treat the patients in a very caring manner. It is a clinic I would recommend to others. Recommend: HIGH

Wish I could give zero stars. Staff is incredibly rude and gives you the run around. My adult son…read morewas made to jump through hoops for MONTHS to the point where he has run out of his medication needed for his auto-immune disease and they REFUSE to continue his prescription. He WAS in full remission, verified by a colonoscopy, but won't be soon without his medication. The gross incompetence of the billing department caused unnecessary insurance costs. They just want your co-pay and will charge you for a missed appointment (even with confirmation the appointment was preemptively cancelled). As big of a clinic as this is I am sure they will not care about their reviews, but if anyone looking for care reads this, I hope they consider taking their business and health care needs elsewhere.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

He is great! He listens. He doesn't usually run behind. Been. Seeing him 20 plus years. He is…read morevery good at diagnosing and prompt when refills need his approval. His assistant is very professional. I love this place!!

Dr. Sharma at New Life Surgical seems to really know his stuff. I recently attended one of his…read moreinformational seminars for bariatric surgery weight loss; which impressed me. I made an appointment for an initial consultation with him and went to that yesterday. He's a really nice guy and has long history of successful surgical experience. But unfortunately my insurance Florida Blue doesn't cover any sort of weight loss and I don't have the money to pay out of pocket, so my bariatric weight loss dreams ended there until I get a better insurance plan. Dr. Sharma was very kind and handled explaining things to me about insurance and giving me out of pocket estimate. If I ever do get better insurance that covers a bariatric sleeve I'll be using Dr. Sharma for it.

Dr. Sharma is a Godsend. I honestly believe he has saved my life. I was suffering from debilitating…read moreGERD and could barely eat or sleep. My weight had plummeted drastically to the point where I was skin and bones. My gastroenterologist kept telling me to take Pepsid but did nothing to address the root issue, which was a hiatal hernia. After several endoscopy sessions confirming the presence of a hernia he chose to just monitor the situation. I only wish I had found Dr. Sharma sooner. He took the time to listen to my symptoms, order the right tests and personally did my endoscopy. He discovered my hernia was much larger than my gastro initially relayed and I was scheduled for surgery soon after. His skill as a robotic surgeon is unparalleled. I did not have to take any pain meds post op at all and the incisions healed extremely well. What a blessing not to have any complications, something that speaks to Dr. Sharma's level of competence and experience. I am truly thankful and will be forever grateful for him and the standard of care he and his staff have shown to me. He has indeed given me a new life. I should also mention his facilities are spotless and state of the art. That in addition to the sweet and caring staff has always put me at ease. I couldn't recommend Dr. Sharma and New Life Surgical more for anyone who is suffering from any gastro related problem that requires surgery.

I really like the head Dr. for that department, everyone assisting was really great and thorough,…read morebut trying to establish an on going appointment with the Dr. was not possible. I was sent a note to get established but when I tried. I never heard back. Each time I called it was a hassle.

I have been at Mayo for 18 months , during this time i've lost 75 lbs and nobody can tell me why…read more Dr Palacios let me suffer for a solid year, no help, just come back in two months. Whatever this issue is , has to be found! I'm falling off a cliff and they are watching me fall

I have been a patient of Borland-Groover for 50 years. My first experience many years ago I had a…read moresevere stomach pain. Went to my appointment and the only staff I saw was a person who wanted to make sure I could pay and to accept my insurance. That was back when Dr. Borland was still in practice. Fortunately, for every patient he retired. My most recent experience I have been suffering with sharp stomach pains. It took me one month to schedule an appointment. I went on July 3 and was told the doctor needed clearance from my cardiologist. The clearance request was to be sent the following Monday. I called Borland-Groove spoke to a person answering the Clinic main number. She told me that no request for a clearance had been sent. It took three phone calls to Borland-Groover and two calls to my cardiologist. The cardiologist assistant finally was able to get a clearance request form from Dr. Cabi's office at Borland-Groover. It is a sad state when a physician's office or a clinic is being run by the staff and not the physician. I believe it is all about the money that clinic or physician's are making and less, or no regard, for the patient. A similar experience recently was with Southeast Orthopedic where it took four months to diagnose me with a broken hip. You can read my review at their site.

What is happening in the medical field? This facility is basically an assembly line for doctors to…read moretake in cash. You get wheeled into recovery and see that one person after another is wheeled in after another is discharged like cars being moved off the assembly line. In our case we were the only ones left standing because the doctor was so busy counting his cash and doing more colonoscopies that we just walked out on our own after waiting for Dr Andrew Brown to pull his scope out for another ca-ching. Totally unprofessional. Can't wait to see how much the insurance company had so she'll out for this guy. I'm guessing he will be able to buy another self cooling car. Arrogance at its worst. They wonder why people don't like or trust doctors. The nurses were great and the front staff were good. One of the other doctors had Coldplay tickets for tonight but he was out their consulting with patients, but not Dr Brown.

After experiencing a failed colonoscopy, I began researching alternative options to ensure a…read morepositive outcome for the procedure. I read multiple reviews about various providers and found that, aside from a few negative comments, this facility seemed well-organized. I reached out to book an appointment for the patient process. After an extremely long wait on the phone, I was finally connected with a young woman who collected my information. I was comfortable with the process until she asked for my gender. It's disheartening that a medical facility would ask such a question, as it highlights and enables the mental illness associated with gender dysphoria. One would hope that medical professionals would approach this topic more directly, asking for biological sex or recognizing that my tone of voice clearly indicates I am a man, thus avoiding the social stigma associated with gender identity.

I went in for my first colonoscopy and it went well. The medical staff did a great job making sure…read moreI was comfortable and well cared for. i would recommend them for anyone who needs that procedure.

Beware!!! This is one of the biggest scams. Everyone in the lobby will be charged the same copay…read moreof $142 (no matter what procedure). Then they will bill you at a later date. I was referred here. They saw me for 5 minutes and told me to schedule a colonoscopy. That was the whole reason I was there. 5minutes = $275 flat fee? Also, the doctor I saw is no one on the bill? Or the paperwork? Beaches Location...

One of the worst experiences of my life! I had been referred there for some severe stomach pain,…read morenausea, and vomiting. When I went in they immediately told me that I needed to get a colonoscopy, so I scheduled one. The first time I did my prep, I had a terrible reaction to the prep medicine and it didn't clean me out and my procedure was scheduled for the next morning at 7:00am. Since the prep didn't work at all and just made me sick and lethargic, I called the colonoscopy office and the doctors office and on both I got a voice message saying that they didn't open their phone line until 8:00am so I had no way to talk to anyone and explain that I couldn't possibly come in for the procedure, so I left a message and then I called again as soon as the office opened up. They told me that they understood and it was fine. They rescheduled me and the doctor gave me a different prep medication (that was not covered by insurance and was outrageously expensive). I did the prep again and went in for my procedure. When I woke up from the colonoscopy the doctor said that I hadn't been completely cleared out so they had to put a lot of air in my stomach. I was in ENORMOUS PAIN! I couldn't leave the bathroom at the colonoscopy center for more than an hour because I was sitting on the toilet praying for the gas to leave my body! My stomach was hard as a rock and nobody there cared enough to check on me. Then fast forward 2 months, and I never got any results so I assumed that it must've been fine and then they started hounding me. Not to give me results or follow up with me about my stomach issues, but to collect $100 for missing the first colonoscopy! Unbelievable! Please do not go here, there are so many doctors in Jacksonville who actually care about your health and this place is really not worth it! It should honestly be shut down! What's worse is that they have more than one yelp review page like they keep opening up new ones so they won't have such a bad review score.

Had to take my mom to the ER at Baptist Medical Center downtown…read more They were able to assist her very quickly and were able to get to a room within 30 minutes. All the nurses and staff were very friendly and helpful! Zero issues or complaints on my end! They decided to admit her after about 5 hours. She was moved to a hospital room around 12am. At her room all the nurses and staff were very friendly and helpful. They helped mom and was very patient with her because mom can have an unpleasant temper at times ( if you know what I mean). They never lost their composure and always stayed professional!!!! The hospital is somewhat difficult to learn how to get around but after a few days it was that bad. Advice: park in P2 garage and go to upper level 3. The covered walkway takes you from garage to second floor of the hospital. I definitely recommend this hospital! I have heart issues myself so if I had to come here for medical needs I would feel very uncomfortable with it!

I wish I could give 0 stars! My mother passed out several times that evening, and I called 911 at…read moreapproximately 8:07 p.m. The ambulance arrived around 8:20 p.m. We were told that we could not ride with her in the ambulance, but that we could follow behind to the hospital. When we arrived, we were instructed to go to the ER waiting room, let staff know who we were with, and that once my mother was placed in a room, we would be able to go to the back. While my sister and I were in the waiting room, a staff member called my mother's last name, told us she could now have two visitors, gave us a pass, and used her key card to let us in the back. Once we walked to the back, a tall man in scrubs immediately stopped us, put his hands up, and questioned why we were there. We explained that we had just been called and shown a visitor pass. He said we should not be there and then brought over another woman, who also spoke to us in an aggressive and dismissive manner. After we explained multiple times that we were following the instructions we had just been given, we were eventually allowed through. As we walked toward my mother's room, one of the EMTs grabbed my arm and said, "You know you're not supposed to follow us here." I told him I did not know anything about that, that I was only worried about my mother, and that we had followed the instructions given to us. He then became more aggressive and got in my face. This was an extremely upsetting experience. My mother was having a medical emergency, and instead of being treated with professionalism and compassion, my sister and I were met with hostility, aggression, and disrespect.

Dr Sievert is wonderful. He really listens and makes you very comfortable talking about whatever…read moreissues you have.

The only complaint I have is that Dr. Seivert can't be my full-time physician. They don't come any…read morebetter and he literally saved my life from chronic and unrelenting Hep B. I am 100% cleared. I can't thank him enough for his concern and care for me.