Exceptional Workmanship and Attention to Detail!…read more
We could not be happier with the work performed by The Improvement Guys. From the initial inspection through completion, the entire experience was professional, courteous and exceptionally well executed.
The primary project involved removing two existing toilets and installing two new elongated TOTO toilets with compatible washlets. Because the washlets required electrical power, the project involved much more than a standard toilet replacement. The work included plumbing, electrical wiring, installation of new outlets, drywall cutting and repair, painting, testing and cleanup.
We ordered the parts ourselves and had everything staged and ready for the crew. We also provided matching wall and ceiling touch-up paint.
The initial inspection crew came out to review the bathrooms and discuss the installation. One of my biggest concerns was avoiding exposed electrical conduit. I wanted the installation to look as clean and seamless as possible.
A few days later, JR and his wife/co-worker arrived promptly and got to work. Communication was excellent throughout the project, including texts and voicemails when needed. They were courteous, professional and genuinely easy to work with.
The drywall work is where they really blew us away.
Both bathroom walls and the ceiling have a skip trowel texture. Since the walls had to be opened to run the electrical wiring, I was concerned that the repaired areas would remain noticeable after the job was finished.
OMG!
It now looks like the walls and ceiling were never cut open.
JR took a completely blank piece of sheetrock and somehow matched the existing skip trowel texture so incredibly well that the repairs essentially disappeared into the surrounding surface. Beautiful is an understatement. The electrical work was also completed without exposed conduit, exactly as we had hoped.
The secondary part of the project involved investigating a water stain in the dining room ceiling. We needed to identify the likely source so the findings could be provided to our condo HOA and used in seeking reimbursement from the neighbor above, whose plumbing caused the leak. The crew inspected the area and documented the findings with photographs, which was extremely helpful.
The entire bathroom/drywall project took approximately two days. Considering everything involved, including removing two toilets, cutting drywall, running wiring, installing new outlets, installing and testing two washlets, repairing the ceiling, matching the existing skip trowel texture, repainting and cleaning up, we were extremely impressed with both the quality and efficiency of the work.
And let's talk about the washlets:
Once you use a bidet... there IS no other way!
JR and his crew left everything clean when they finished, and we are absolutely thrilled with the results.
I originally acted as the consultant in finding a Phoenix-area service provider capable of handling this combination of plumbing, electrical and detailed drywall work. The client was extremely happy with the results as well.
Without reservation, we highly recommend The Improvement Guys. Their workmanship, communication, attention to detail and pride in the finished product were outstanding.
If you need this type of work done and care about how the finished project actually looks, give them a call. Five stars all the way!