I used the Sher system more than 10 years ago. Overall I was extremely impressed but my skin did…read moreget worse before it got better. I wrote to the company to tell them how happy I was. I can't praise them highly enough.

This is a terrible shop and I don't go in it anymore…read more It has no air-conditioning so is unbearably hot pretty much all year round and there's an unpleasant smell in there too. There are usually loads of staff wandering round stocking shelves but only one or two on the tills so the queues are long and it takes ages to be served. The staff seems grumpy and are unhelpful. There isn't a very good range of goods and most of the Superdrug offers you see in the papers aren't available here -or that's what the staff tell you. I've been in some really great branches of Superdrug, but the Staines branch really lets the chain down.

Good spot to get your duty free items. There was a wonderful employee that worked here and she got…read moreme going in the right direction. I was able to buy perfume and booze all in one spot.... Dirt free to boot! No tax's, however, you gotta carry these bags from airport to airport. What a pain in the ass!! The line was super long, but I'm guessing since I bought a significant amount she moved me to the front of the line!! Score! I was already super nervous about flying across the pond and this lovely lady Finona made this visit have a sweet ending! Thanks for having great employees! September 2023

One of the rare duty free shops that I have actually made a purchase. Generally I find duty free…read moreshops to be more expensive than buying online, so I generally skip it. Though I noticed some of the fragrances had some decent pricing that was comparable to online prices. The selection of goods is pretty extensive as it includes cosmetics, fragrances, liquor and souvenir foods. There is more than one World Duty Free store in Terminal 5. I saw a satellite store at Terminal 5B and the prices were slightly different. For the best selection, I would recommend shopping at the main store in Terminal 5 unless you are already at one of the satellite terminals already and don't want to backtrack.

Reminds me of a 7-Eleven or deli from stateside. It's a…read moreconvenience store that's open early and late. They have sodas, drinks, snacks, food, etc. I was staying overnight in the area and it was the perfect place to grabs drinks and snacks for the hotel room. There are self pay scan kiosks there as well so check out is easy.

This big Tesco Homeplus is a bargain hunter's dream. It stocks all the Tesco clothing ranges,…read morehomewares, some cosmetics and toiletries, toys, electricals, DVDs, CDs, books, all kinds of seasonal goods and much more. As it's out of the way at the back of the Two Rivers shopping centre it hardly ever seems busy - the best time to come is after 5pm (it's open till at least 7pm most nights) and you can pretty much have the place to yourself. Tesco's books are particularly good value and they often do a 2 for £7 for their top paperbacks. The clothing ranges are also good value and the sizes (particularly for men's ranges) go quite high. The Staines Homeplus is generally kept tidy and I've found staff to be helpful. My only two (minor) quibbles would be that sometimes goods are reduced and the first you know about it is when you're paying for them - if you'd known earlier you might have bought more than one item. And secondly, that when it does get busy there often aren't enough tills open so that you end up waiting longer to pay than you'd like.

this spa suffers from one very unfriendly member of staff - she's a bit scary! I've heard her being…read morevery rude and abrupt to people on the phone and decided I didn't want to go back. You can also hear constant beeping from a crossing on the road in the treatment room which isn't very relaxing. I was having a course of back treatments and they just didn't workthe therapist was very dismissive of that and just told me to keep coming back - I felt that would be a waste of my money. I have also had my legs waxed here with a different member of staff who again was very unfriendly. I would advise you to give this place a miss.

This is quite a small spa, but very clean and always smells great! The staff are really friendly…read moreand human, so make you feel at home and relaxed. The prices are reasonable. The massages are really good.

This is a small branch of Boots and it's difficult to understand why they opened up here as it's…read moreright next door to another pharmacy and across the road from a third, with a branch of Superdrug equally close. Being a small shop there's a limited range of goods, but they cram a lot into a small space. Some of the make-up (particularly nail varnish) looks quite old, so I'm not sure how many people buy their cosmetics here. Having said that they were the only Boots branch in 5 I tried which stocked the particular shade of foundation I wanted so hats off to them for that. There's a pharmacy in this branch and the staff appear knowledgeable about the various over-the-counter medicines they sell. They're very good at recommending the Boots version (where one is available) which can save you some money. Staff have always been friendly when I've been in so it's a nice place to shop, even though you might have to go further afield for anything out of the ordinary.

On my most recent visit to Debenhams Staines my favorite department the men's suits is no more…read more Over the years I must have purchased over 30 suits from there. The menswear department had thinned out and it looked very much like they were in preparation for closing down in 2021. The planning application has already been approved to convert the entire store to apartments. A sad day for Staines being the largest store and I recall working Saturdays in the electrical department managed by London Electricity 30 years ago.

This is a reasonably large branch of the Debenhams chain which I shop in from time to time, but…read morehave always found a bit scruffy and down at heel. The cosmetics department on the Ground Floor looks smart and has recently been updated, but the further back in the shop you go the scruffier it seems to get. Some of the upper floors also seem a bit scruffy. Sale stock seems to hang around for months and looks very jumble-sale like. Some of the sale clothes look grubby and stained as they've been out on show for so long. I particularly like the Designers at Debenhams section as I have a particular fondness for handbags, but find that the goods in the rest of the shop can be over-priced. Having said that, Debenhams seem to permanently have a sale at the moment which encourages me to shop there a bit more. I haven't ever found the staff in the Staines branch particularly good or particularly helpful. I recently returned something to the store which I'd bought on the Debenhams website and though this is encouraged on the website it turned into a bit of a farce, with the assistant calling the department manager, who had to call his manager and eventually the store manager to find out which buttons to press on the till. All in all, a distinctly average store.

Love this local boutique...gorgeous and unique jewelry pieces, candles, gifts, quality lingerie,…read moreholiday wear...so much! Not to mention wonderful customer service and warm, helpful staff that makes you feel right at home.

Literally opposite the old Royal engine, Crabtree and Evelyn is an impressive store, with an all…read moreglass front. They sell traditonal scents which your Gran may like (think lily of the valley!) but also stock a new range of "spa " type products which smell gorgeous! The staff were really helpful and got me to try out some products i wanted to buy for my girlfriend (on my arms!) i was a bit dubious but the staff know there stuff and although offer extra products it is in a nice way. They often have samples of the food range on the till area, think luxury biscuits, jams and teas. Very expensive, but great for gifts or a little treat! If you have sensitive skin, they do a range with minimal parabens etc but always ask them in here they really do want to help!

Jays Pharmacy is an absolute godsend as they're open longer than a lot of others and seem to have…read morepretty much every medicine in stock (unlike a larger pharmacy in Staines which shall remain nameless) so I've never had to wait for something to be ordered in. I've never had to wait long for a prescription to be made up and you can amuse yourself by looking round the shop while you wait. There are loads of weird and wonderful items in stock and there are always bargains to be had. I always come home with something other than the prescription I went in for - examples are a mini fan for a £1 in the summer and a webcam kit for £4.99 more recently. Advice is available from the pharmacist if you want it and they always make sure to check properly who you are before giving you the drugs (again unlike another pharmacy I could name).

Really helpful pharmacist, good range of products and short waiting time for appointments. Often…read morehave special offers and reduced stock up by the counter.