Jays Pharmacy is an absolute godsend as they're open longer than a lot of others and seem to have…read morepretty much every medicine in stock (unlike a larger pharmacy in Staines which shall remain nameless) so I've never had to wait for something to be ordered in. I've never had to wait long for a prescription to be made up and you can amuse yourself by looking round the shop while you wait. There are loads of weird and wonderful items in stock and there are always bargains to be had. I always come home with something other than the prescription I went in for - examples are a mini fan for a £1 in the summer and a webcam kit for £4.99 more recently. Advice is available from the pharmacist if you want it and they always make sure to check properly who you are before giving you the drugs (again unlike another pharmacy I could name).

Really helpful pharmacist, good range of products and short waiting time for appointments. Often…read morehave special offers and reduced stock up by the counter.

Small, very friendly chemist. If they haven't got something in stock, they will do their best to…read moreget it for you as quickly as possible. The pharmacists are very approachable and will willingly give advice about medication or illnesses. They also run a stop smoking service.

This Pharmacy is located at the corner at street and just down the street from the Moxy Hotel…read more Staff is friendly and helpful and knowledgeable about their craft.

So much better than CVS or Walgreens in the USA, and it's very nice to have a pharmacy in an…read moreairport. The prices aren't bad, one thing you might need on a layover is an adapter for Euro/Anglo current to charge up your phone or Kindle and they had very reasonable prices. I don't like the self check out, and it's pretty busy here. Better prices on snacks and beverages than you'll find at any American airport shop or on board your flight.

This is such a convenient and cleverly placed Boots! Available immediately AFTER security in…read moreTerminal 5, you can get everything you want and need that you couldn't fit into your liquids bag. Good for those last minute items you forgot, great for those who like to plan ahead (and have time during a layover to leisurely shop; just note the aisles are SMALL and most people are IN A RUSH). A pharmacy with paracetamol, plasters, mouthwash, body lotion, hand sanitizer, loofas, vitamin c tablets... disposable razors, sunscreen, adapters, sunglasses, crisps and chocolates, etc. Self checkout makes it easy!

This is a small branch of Boots and it's difficult to understand why they opened up here as it's…read moreright next door to another pharmacy and across the road from a third, with a branch of Superdrug equally close. Being a small shop there's a limited range of goods, but they cram a lot into a small space. Some of the make-up (particularly nail varnish) looks quite old, so I'm not sure how many people buy their cosmetics here. Having said that they were the only Boots branch in 5 I tried which stocked the particular shade of foundation I wanted so hats off to them for that. There's a pharmacy in this branch and the staff appear knowledgeable about the various over-the-counter medicines they sell. They're very good at recommending the Boots version (where one is available) which can save you some money. Staff have always been friendly when I've been in so it's a nice place to shop, even though you might have to go further afield for anything out of the ordinary.

Good spot to get your duty free items. There was a wonderful employee that worked here and she got…read moreme going in the right direction. I was able to buy perfume and booze all in one spot.... Dirt free to boot! No tax's, however, you gotta carry these bags from airport to airport. What a pain in the ass!! The line was super long, but I'm guessing since I bought a significant amount she moved me to the front of the line!! Score! I was already super nervous about flying across the pond and this lovely lady Finona made this visit have a sweet ending! Thanks for having great employees! September 2023

One of the rare duty free shops that I have actually made a purchase. Generally I find duty free…read moreshops to be more expensive than buying online, so I generally skip it. Though I noticed some of the fragrances had some decent pricing that was comparable to online prices. The selection of goods is pretty extensive as it includes cosmetics, fragrances, liquor and souvenir foods. There is more than one World Duty Free store in Terminal 5. I saw a satellite store at Terminal 5B and the prices were slightly different. For the best selection, I would recommend shopping at the main store in Terminal 5 unless you are already at one of the satellite terminals already and don't want to backtrack.