Since we were trying to waste some time while waiting to board our flight, we stopped in to do some…read moreshopping. The service was pretty good, but the sales tactics were interesting. You definitely cannot peruse the merchandise without someone trying to show you something. The process kind of reminded of going to a car dealership and being bombarded by a bunch of salespeople. We were able to make some great purchases and the salespeople were actually very helpful and patient. There was a large selection of many of the brands that I know and love, so it was great to purchase them for slightly less. The value of the merchandise appeared good. I am glad that we had time to stop in and purchase some useful products to take home.

After getting through security with no problem I had about 2 hours until my plane started to board…read more I decided to do a little shopping here. Not a bad store as it had every fragrance that I could think of and more. It is well stock with a lot of other items. I was specifically looking for perfumes. It is a little overwhelming if you walk in there with nothing specific. All of their fragrances have samples so you can take your time and sample. Some nice worker lady was helpful and nice enough to find what I was looking for. I don't remember her name, but she was nice and friendly. I was able to find something for me and my fiance. I will be stopping by next time I'm back.

Great experience and found good deals on Chanel and Dior perfumes. Their retail stores on the…read moreairport had more of accessories and clothes Vs perfumes so really loved it. Convenient and good service.

There is NO WAY to avoid the Duty Free shops at London Heathrow Airport. The duty free area is…read moremassive - kind of like an American mall except it's louder and more garish than most malls. There's lots of noise and bright lights so it's not a particularly pleasant area to wait until you get a gate assignment. The duty free area includes ALL of the high-end retail chains (including many foreign based retailers I've never heard of). If you're a shopper or like to browse, this area would be like nivarana to you. If you're just interested in an easy connection/departure (like me), this is not a "happy place".

I feel the same way about Terminal 5A as I do about Terminal 3. Going through security here can be…read morea hit or miss experience, but I totally appreciate the thoroughness and care taken to keep us all safe. The long walk to the bus transfer between terminals is really what brings the rating down. It's always very crowded due to the fact that it's the primary terminal for British Airways. I corrected a mistake in my previous review of Terminal 3. The Fortnum & Mason shop is actually in Terminal 5. It's so easy to confuse the two after a long flight. Anyway, this particular location even has a bar in front of it where you can sip on champagne and nibble on canapés (if that's your thing). I just love to browse through the tea & biscuit section of the shop to see what's new. Sure, there are other great shops as well as food options on this side of the airport. I just love F&M tea! The British Airways Gallerie Club and First Lounges are above it. There's also an exclusive lounge called The Concorde Room that I'd love to try one day. So, I've read that British Airways will be starting a new direct route from Tampa to Heathrow (replacing Gatwick) towards the end of this year. I hope that this means it will arrive at BA's Terminal 5 hub. If so, then I'll be super grateful for the convenience of a smooth connection. If not, then I'll just be happy to have more connection possibilities to other countries. Either way, I'm thinking this is great for OneWorld travelers booking through American Airlines out of TPA. I'll update this review the next time we fly into this airport. Here's hoping for good vibes and good connections when passing through London.

I transited through Heathrow on the way from Madrid, Spain back to the US. It was a fairly easy…read moretransit process, with lots of signage to point you in the right direction. My flight was leaving from one of the satellite Gates in terminal five, and the Heathrow staff very kindly suggested I head that way with plenty of time. The terminal is clean with lots of seating at the gate. The announcements were clear and easy to understand, and the boarding process was a breeze. As someone who lived in the UK for a couple of years, I always love transiting through Heathrow so I can stop at boots to pick up a couple of my favorite drugstore items. There's tons of shopping in terminal five as well as several dining options.

Look, it's very accommodating. The days of an uncrowded lounge are past and seating, especially…read morewhen more than solo is almost always an issue. But once settled, champagne offered on arrival, beer cooler, sodas, bloodied, pastries and a good coffee machine. All told pretty darn good.

I travel through Heathrow a few times a year, but I usually go to the other airline lounges. This…read moretime I chose AAAC and I have to say London Heathrow, you impressed me. The US needs to take some notes. A Open bar-(serve yourself), hot and cold food selections that make sense, it was clean, there were several different seating areas to work and relax and there was a candy station filled with British treats!! Wow!! The servers were around to see if anything needed to be cleaned up or restocked. My 4 is because Check-in customer service needs customer service retraining. Other than that, I really enjoyed it here.

Heathrow is large and widely spread out. It's easy to navigate but make sure you have time. I went…read moreto the lounge and my gate's signage was next to the lounge so I thought I was close. In actuality it took me 10 minutes to walk to my gate! There are plenty restaurants and souvenir shops. Mostly the same as in the U.S. but plenty nevertheless. Comfortable seating at the gates with outlets. Heathrow is at the top of my list for international airports.

Nice airport Rather pricey…read more But easy to roam around Good shops and restaurants Multiple places for seating

Years ago,  on one of my favorite TV shows, the character, Colonel Hannibal Smith of the A Team…read moreloved to say " I love it when a plan comes together" and thus the source that I stole this from. I planned a well deserved vacation enroute back to Kenya from London, stealing an opportunity of a lifetime to visit and immerse myself in the African country of Seychelles. The Seychelles, in my opinion, is a close to a perfect tropical paradise as you can imagine, but I'll keep looking. My first leg of this journey was flying from Heathrow Airport to Doha aboard Qatar Airways, which is always a real pleasure.  A short two hour layover there, then off into the wild blue to Mahe Island, Seychelles.   We are staying at the Anantara Maia resort, an ocean front masterpiece of nature, beauty and tropical architecture. Being met by their transport vehicle complete with a cool minty fresh washcloth and cool tropical drink did add to my accolades for them,  even before setting eyes on their beautiful locale.  For those dreaming of locations such as fiji, while they are still on my list, shouldn't sleep on the Seychelles, one of the finest on the Indian Ocean. Succulent local fruits and veggies await thy palates (since going plant based, I can only attest to their veggies, fruits and they fed my sweet tooth well with intricate local pastries .  I had the privilege of 8 nights there, which still wasn't enough. I love it when a plan comes together .

I came here on a Sunday for my flight back home. I arrived significantly early because I needed to…read morespeak with baggage enquiries regarding my lost luggage (never arrived when I flew in from Belgrade to London 4 days prior). I tried calling the company responsible way too many times to count since the day after my luggage was promised to be delivered to me had passed, but no one ever picked up, and I was unable to leave a voicemail. I managed to find baggage enquiries at this terminal, but instead of being able to talk to someone, it was just a call box. I managed to speak to an employee who graciously took the time to escort me to an unauthorized office of the airport, so I can speak with the right person that could help me. This individual went above and beyond to try to locate my luggage. He was unable to due to no fault of his own (apparently the luggage system crashed at the airport the connecting airport in Belgrade). He took down my info along with my file reference number so he can pass this along, so my luggage could hopefully be shipped to me. He even gave me advice on what to do if it is not returned to me after a certain period of time. I wish I remembered the names of these two employees that went out of their way to help me. They made an anxious experience into a brighter one with their help. I'd also like to add that this was my sixth time flying into or out of Heathrow airport, and I always had a nice experience, thankfully.

It's a big and typically crowded lounge, so they've packed in as many seats in rows as possible…read more But it's bright, there's lots of good food and drink, and convenient enough to visit. Thought it was great there was a USB charge port at nearly every seat...but each one I tried was broken, which was annoying when I was just connecting through so didn't have a UK power adapter.

British Airways Business Lounge - A First-Class Experience Before You Even Board…read more All I can say is wow. The British Airways Business Lounge really impressed me. First off, it's very clean and spacious. You feel the difference the moment you walk in. They've got water stations, soft drinks, a wine selection, and even beer on tap if that's your thing. It's a place where you can actually relax before a flight. The breakfast spread? Well-styled and delicious. Everything from pastries to hot food was presented nicely, and it wasn't just for show--it tasted great too. I also don't eat pork they brought me some vegan options a nice touch. One of my favorite parts? You can sit back, enjoy your food or a drink, and watch the planes come and go. The whole setup is elegant and efficient just what you want from a business lounge. British Airways knows how to treat their travelers right. This lounge is a great way to start or be a connection on your journey.

Available through priority pass the Aspire Lounge is one the best of its kind. From the layout and…read morevaried seating options to tarmac views the scene is nice while food is good, especially the ratatouille. Service from Veronica was an added bonus. She's better than some of the Michelin star staff in London!

Prob my best experience here to date, this was third time attempting entry and my second time…read moregetting access. Reason being relative to the amount of traffic this terminal gets, the lounge capacity is very limited. The waitlist can be up 45+ minutes and it's not guaranteed that everyone on the waitlist can enter before they need to board their flight. This time it appeared they were giving some priority to people who had to board sooner as long as I was willing to share a table with another customer. In this lounge the staff assign seats to each customer which isn't something you usually see, though made sense based on the small size. Since I had only about 15 minutes prior to boarding time I wasn't choosy about comfort, really just wanted to grab a quick breakfast prior to getting on the flight, so this was fine by me. There's a small bar with breakfast selection of the day being "English breakfast" items: scrambled eggs, baked beans, crispy bacon, sausage. They also had some fruit/veg juices, pancakes (via a nifty little pancake machine), a bar with limited alcoholic drinks, and regular coffee/tea options. Functional enough for a quick stop though less comfortable than some other international lounges in terms of space, but still better than many lounges in the US when comparing quality of food.

Sold me a pair of fake AirPods. Left earpiece didn't work out of the box and upon bringing them…read moreinto an Apple store they told me they were fake. Dixon's should not be able to operate at London Heathrow.

For sheer array of stock, this airport, duty-free Dixons is hard to beat. There is so much choice,…read moreactually choosing becomes difficult. One word of advice, ask an attendant if the item you are buying is exclusive to the airport store. If it is exclusive, make sure you are 100% happy because you will not be able to return the product to anywhere else other than that store for a quick refund or exchange. I made this mistake and now have to send off the item and potentially wait weeks for a refund. Other than the above irritation, this is a great store.