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Marks & Spencer

4.0 (1 review)

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Recommended Reviews - Marks & Spencer

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5 years ago

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Waitrose

Waitrose

3.3(9 reviews)
0.1 mi•Chelsea
•££

Went to Waitrose in the Kings Road Chelsea London today…read more Saturday 7th October 2023 at 3.15pm After purchasing my shopping I went to collect my Free Coffee and there was a note on the Coffee machine that stated cleaning in progress. I asked a Waitrose partner who was reducing items near the machine to ask how long when it will be ready and the Waitrose partner informed me that the Coffee machine has not been working for a long while. I said to her that is not good service and then left the store without my Free Coffee (very disappointing service from Waitrose) WHY LIE TO CUSTOMERS BY PUTTING A FALSE MESSAGE ON THE COFFEE MACHINE?!

It's a pretty poorly laid out store here, with a small entrance, short aisles and cramped check…read moreout. The slightest flaw in customer flow can (and does) screw up the everyone's movement and cause mass hysteria. I don't know what it is about the people who shop here, but they don't seem to know how to move in a supermarket type environment. It's like they arrive at the store and all rules of human motion, and even the laws of physics I'll argue, mysteriously cease. They walk briskly and abruptly stop. They ponder over an item, blocking your access to a display, for way too long. They inexplicably reverse course and swing a full cart around, perilously close to important body parts. They move sloooooowly. They linger. They chat on mobiles in the middle of cramped aisles. They stand with their kids in strollers in front of things you need. They don't move! It happens every time I'm there. Great store otherwise.

Harrods - Cappuccino (~£7)

Harrods

4.0(1.1k reviews)
0.7 mi•Chelsea
•££££

Date: August 28, 2026…read more Experience: My mom and I got here about 10 minutes before closing time because she wanted me to get a glimpse of what this place looked like and this was the only time we could get before setting of for our set tour. With the little amount of time we were there, I could see how this place is so popular with the luxury goods, food offerings, and the picturesque decor when traversing the main floor. There was still a good amount of people walking around either browsing or shopping and even some people came in later than us to check Harrods out I would definitely want to make an effort to check out this place to its full extent and to check out their food cause they had a section of just cheeses that I would love to try in the future.

We trekked to Harrods because there was something specific I wanted to purchase as a souvenir. I…read morehave seen many pictures of the exterior of the department store so it should have dawned on me that it is extremely, extremely large. In fact, the length of a full city block. Literally, I wanted to buy a Harrods keychain with a cheeky saying on it. Trying to find a keychain in a department store this big is truly trying to find a needle in a haystack. Nothing made me feel more poor than wandering through wings of luxury products looking for a ... keychain. There are four notable things about Harrods that make this a must-visit. First is the over-the-top Egyptian decor, which is most notable around the main escalators. Second is the food hall, which has so many enticing things that are all reasonably priced. It's fun just to walk around and peek at the displays. Third is the Harrod's Gift Shop (Lower Ground floor), which is where I eventually found the Harrods branded keychain with the cheeky saying. Fourth, they currently have a Jellycat Airline display. We couldn't get in because there was a convoluted way to get a ticket, which you could only do at a designated entry way and wait in a long line. It was both immensely interesting and exhausting to have visited Harrods.

Photos
Harrods - Designer items

Designer items

Harrods - Pistachio Cake (~£18)

Pistachio Cake (~£18)

Harrods - Another photo op for my mom and her Gucci bag

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Another photo op for my mom and her Gucci bag

Marks & Spencer - deptstores - Updated October 2026

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