We had time to kill and wandered in here from the Victoria station. Not a lot to do here and the…read morestores were OK. The food court was meh. But time was killed and I am thankful for that.

It is a very convenient shopping center by the coach and train stations. It is big and it is very…read morecrowded to start this review. Either you may find the place handy ( especially if you want to kill time while waiting for your departure) or a bad suggestion if plan is to meet a date. It has the whole second floor of fast food dining options. You will see different kind of retail stores on its ground floor. Anything that you may need for your travel (out of emergency situation) can be found here. We came in here ( a walk from our hotel)as my sis -in law had rushes due to an allergic reaction and me for a replacement for the lost prescribed eye glasses reasons. We were able to see a pharmacy store that served to both our needs. Like a typical commuter station center, it also offers services like massage in a chair service, shoe shines service, flowers , etc. Only one thing that turned me off about this place, I did not like that I need to pay a coin to get into their restrooms.

Amazing customer service and clothing options are outstanding. I was in a hurry and they were spot…read moreon in showing me where to look. Great experience.

This is a less than full size M&S located in Cardinal Place, across Victoria Street from…read moreWestminster Cathedral. They have a more than decent selection of higher quality men's and women's clothing at the usual Marks and Sparks prices (i.e., high). A sufficient number of tills ("cash registers" in American) and associates ready to help you pay for your purchases. There is also a small food hall with prepared sandwiches and drinks for the lunch crowd. It does a good job of taking in to account its very urban location, so it doesn't have some departments like children's clothing and housewares. It's more of a commercial neighborhood not very residential.

Great for Chelsea girls, Austique is a sweet boutique that stocks a lot of dresses and other girly…read morefashion. But while some pieces are a bit too precious for me, Austique's roster of designers is quite unique and usually exclusive to the Chelsea area. The shop started out with a focus on Australian labels, and while they have since cast their net wider, you'll still find an interesting range of Aussie designs (including my fav, Camilla and Marc). They also have gifty items/accessories (scented candles, lux slippers, cashmere gloves etc) and a great lingerie selection upstairs.

Beautiful clothing collections in a beautiful store - great atmosphere to shop in - and love that I…read moresave every time I shop with my StyleCard!

Very big Primark & first Primark I have visited outside of the US…read more They have 4 shopping floor here, where you'll find women's, kid's, & men's clothing! Lots of makeup + pajamas, etc. I mean, they've got literally every and anything you'd be looking for to buy for every day or even clothes for occasions, at very affordable price.

Another good trip to this location. They have so many festive items, including; homeware, clothing…read moreand decorations. Great place for stocking stuffers and their bath bombs selection is one of the best! So many to choose from, including Disney and Christmas designs, all either £1 or £1.50! Staff on the floor are a bit useless and unwilling to help but the register staff were pleasant. As always - come early to avoid the crowds!

This clothing store is outfits with something for everyone - young to mature at amenable prices. It…read moretakes a minute to find helpful staff and the checkout queue. Not too shabby, overall

Love this location. The staff were all so nice and the guy working in the fitting room was really…read morehelpful and just seems to really enjoy his job which is lovely to see. They had some amazing discounts when I went in and I wish I'd been able to get more stuff than I did! Some of the racks are a bit close together so when it's busier it can be a little tight but otherwise this is a great store. I recommend going in early morning on the weekdays.

Cardinal Place is a small shopping and dining complex just outside Victoria Station's Underground…read morelifts on Victoria Street and of course opposite the stunning Westminster Cathedral., it consists of a few shops, places to eat and banks including Bill's, Marks and Spencer and Lloyds, to name one of each. The complex did seem quite modern, well laid out and staffed well for a small complex of its' size, and the location being in Victoria, central London and a short walk away from Westminster (or one stoop on the tube right next to it) is pretty handy too. It might not be a huge building, and it might not offer much which can't be found not too far away (which is actually quite typical of London) but it is a cool, albeit bang-average place. 3* - Useful but doesn't particularly stand out as special.

I love that Cardinal Place has just enough of everything that you need in one place…read more I know it sounds lazy, but I only get 1 hour of lunch break and I'd rather not have to spend 20 minutes walking from shop to shop with little browsing time. Cardinal Place = problem solved! Want a Birthday card? M&S will sort you out. Wrapping paper too. Present? Thorntons Chocolates and L'Occitane - fab Lunch? Boots (meal deal £3.50) or M&S (yum) - sweet Clothes/shopping spree? Topshop is 10seconds around the corner - awesome! I sound a bit sad, but really this is a cool shopping centre when you are tight on time (or just really lazy)! (Also - much as it annoyed me at first - you cannot smoke under there any more, so it's clean too :D )

It's not every department store that has a Masterpiece TV show made about it. That's just one of…read morethe things that makes Selfridges special. I visited Selfridges with my husband about two weeks ago, when we were visiting London for a few days. This store - their flagship - opened in 1909, and is the second-largest department store in the UK after Harrods. The store was founded by Harry Gordon Selfridge, who became the subject of an ITV/Masterpiece showed called "Mr Selfridge," in which Selfridge was played by Jeremy Piven. During the Second World War, Selfridges housed a huge SIGSALY scrambling machine in its basement, which allowed Winston Churchill to call President Roosevelt directly and securely about a mile away from the Cabinet War Rooms. You can see its history in the bones of the building. The store has definitely been updated (it's stunning), but you can see original touches from the 1909 building. But Selfridges is a modern luxury department store with the best brands. You can definitely spend some money at Selfridges. We were just exploring the store, since we were in the neighborhood, but it's an incredible store - for shopping, for having a glass of champagne at their bar, or for checking out their pretty wonderful art pieces around the store.

This is the flagship store for Selfridges and though I've been several times, I never get tired of…read morestopping in when I'm in London. Did you know the founder was American? The store has been around since the early 1900s and the only store in the UK that's bigger is of course, Harrods. Six floors of glorious shopping, eating, and tattooing. That's right, in addition to the high-end luxury clothing, shoes, and accessories on the retail side, there are restaurants, and a tattoo shop. Lots of other cool things to explore within Selfridges as well. I have found the service to be consistently friendly, helpful, and polite. Selfridges is an institution to seen by all whether for the first time or the 100th time.

As a woman it's very rare that I get to feel the child-like excitement I did as a girl but as I…read morewalked through the Chelsea Hall doors and down the long corridor seeing what was ahead of me, I felt those emotions streaming back (it was like discovering and exploring your mum's wardrobe and make up for the first time - you understand ladies?) You literally can't help but be wowed by the grandeur and history of the building, the wall to wall beauty, the bright and dazzling colours, the array of materials, the sparkle, the smells, the shapes - it's literally jaw-dropping, and I loved every minute. One thing to note about Frock Me Vintage Fashion fair is that it only takes place once a quarter, but boy oh boy, do they make the most of this fantastic location and gathering of fashionistas! No corridor is left unattended (there's a lot of corridors), no wall untouched, no free spaced not filled! There are so many truly wonderful pieces of clothing, jewellery, and bits and bobs to discover you need a good few hours to truly make the most of the experience! I began looking at some items and then I realised the reason that this fashion fair is located in Chelsea. These unique and beautiful items are not cheap by any stretch which you do kind of expect for vintage but I wasn't expecting prices to be this high - around £150 plus for the majority with a few hidden gems for a lower price. I found the most stunning dress (blue silk with delicate cream lace - just beautiful) but sadly it was £180 so I had to settle for the dream of what would have been! I did however purchase an angelic, flower printed hand mirror (the kind you see in Pride and Prejudice or image Snow White to have), sure I didn't need it but the little girl in me was screaming out, so I spent the £17 and I believe it was £17 well spent - it'll definitely be something I pass on to a daughter or god daughter - but for now It's taking pride of place on my dressing table. The only other slight negative I have is that some of the vendors were quite grumpy but it was later in the day so they may have had a very busy morning and long day! The vendor who I brought my mirror from however, June, was lovely and even gave me a voucher so that I could come for free next time! Overall, the experience is just wonderful for anyone who has even the slightest interest in fashion and for just a £4 entry fee it is more than worth a visit. I will definitely be back!

From the owner: Frock Me! is the original London vintage fashion fair with a huge cult following, established in…read more1997. Held at the historic Chelsea Old Town Hall on the King's Road (and at Kensington Town Hall for our larger events), it is widely regarded as the best event dedicated to vintage fashion in the UK.

Do you like Zara? PRO tip: this is my favourite one. Double PRO tip: it seems to be the favourite…read moreof many, so early morning just-when-it-opens shopping? *Best*. I like the feel of this space; it's really open, and light and over two large floor as opposed to several smaller ones. It has extensive women's and men's, *as well as* Zara Home at the back. Because of the size (or maybe other factors, but I'm crediting size) they always have the stock I'm in need of, either on the floor or easily secured by tapping one of the many staff on the floor (they now can insta-check stock through fancy touch screens. TECHNOLOGY, man). In sum: yes, this place will get you some fine affordable glad rags in a beautiful environment, and you might even have a throw pillow catch your eye in the process. Yelp note: seriously, though: bonkers on a Saturday afternoon, so maybe avoid that.

I was at the ZARA store, Duke of York Square 65, London SW3 4LY, around 7:50 pm today, 2nd…read moreNovember, with a friend who wanted to visit. The shop lights were still on, and we could see people inside (who we later realised were all staff). We approached the automatic doors, but they didn't open. We checked the store's Saturday closing time on Google Maps and saw it was 7:00 pm. Just as we were about to give up, we noticed a staff member inside with long, straight brown hair, smiling and gesturing for us to come in through the glass door. Although we knew the store had already closed, I initially thought the staff member was being kind and generous by inviting us for a quick look. However, despite her repeated gestures, the automatic door remained shut. After a while, I realised the staff member had no intention of letting us in and was, in fact, making fun of us. I felt completely mocked and ridiculed, leaving me with a sense of being insulted. Later, the same staff member made a gesture with her hands, appearing to mouth an apology, but by then it felt insincere. I couldn't shake the feeling that this incident was racially motivated. She seriously needs to learn how to treat others with basic respect, even before receiving any customer service training. This was the worst experience I have ever had, and I will not be returning to ZARA again.

Quality/Quantity - Upscale department store. I am sure it will be hard to compete against…read more Lots of expensive upscale brand names, many I am not familiar with. But also many "American" brands. See their website for all they sell. Atmosphere - Open 7 days a week from 10am to 8pm and on Sundays from 11:30am to 6pm. Good size department store, almost like a maze...? Not sure if it is due to an older building or done intentionally to make you walk the entire store (think Ikea). Or it could have just been me since they have a bar here and I got confused/lost my sense of direction... Service - Okay. I am always in favor of businesses with bars. My wife shops and I drink. And she can bring her bags to me to watch so she doesn't have to carry them; win/win! Price - 4 to 7 pounds a beer at the bar; reasonably priced for an upscale department store. I did ask what my wife bought, but honestly I prefer not to know. :) Owner Comment - Congrats on your success since 2003 with your 8+ locations and 9+ restaurants/bars.

Harvey Nichols in Knightsbridge remains a quintessential destination for luxury shopping in London…read more Situated just steps from Harrods, this iconic department store offers a curated selection of high-end fashion, beauty, and gourmet products across its multi-level space.