This isnt for this specific location but for the company as a whole! In my opinion, if you want to…read morekeep screwing your customers over, honest advertising is where its at and im available for hire. This a prime example of how honest advertising should be applied: Picture this on your tv : If your already a customer and dealt with unbelievable amount of backwards BS ,...Come on in! and let us take advantage ...errrrrr, im sorry, i mean rather take advantage of the newest offers on items you cant afford!! We understand you are a hard working citizen, with half of your check being taken by the government, thats why we're here today offering to take the other half of your pay for by having you purchase a phone that cost as much as your rent! and we are here to pretend we care by offering your only alternatives our vast variety of OUTMODES! THATS RIGHT! our expired shelf life, outdated outmodes! By that we mean their a year old and the phone cant fly you to work yet so its no longer useful!! But we guarantee we'll have you paying hundreds, for something already depreciating in value as soon as its purchased. We also offer you ....unlimited text, talk and 5 g data working. ( 5 g only available for approximately 2 3 days worth out of the 30 day plan ) and we have the widest network coverage! Youll be joining in with the other billions of customers overloading cell tower signals which means NOONE can get a signal during peek hours or holiday's! If you act now...in addition to that, for your continued loyalty to our bogus company intent and advertising, you can get up to 500 off discount on adding a new line on your plan .( only for that specific line and phone) And lastly you'll receive absolutely NO benefits, rewards, or incentives for remaining with our company despite all of the setbacks we've caused. So hurry in, were excited to screw you over and add more bs to your life and phone bill as we renew your contract over for an additional two years as a bonus for falling for our BS ! *Cut * Cue in company new logo..* . If you enjoy talking it in the T- hole try or continue service with T- mobile! IDK BOUT ANYONE ELSE BUT ....THIS SHOULD BE HOW YOU ADVERTISE! HONESTY....ALWAYS THE BEST POLICY!

I went to this store to buy a new sim card. There were 2 clerks waiting on 2 customers that were…read morebuying new phones. I waited for over an hour while the clerks fumbled around trying to transfer the stored pictures and such from the old to the new phones with little luck. The manager told one customer that if they bought more storage then they could transfer the information. Then it was the extended warranty that they didn't want but she kept pushing. Then it was the T mobile internet which they didn't want and again she kept pushing. The other clerk couldn't get the new phone to sync with the old so the manager tried to get him to buy an upgrade. I am not kidding, I left after waiting for over an hour. I have bought cars faster than this. Update, I went to the Crystal Lake store, they had at least 12 customers in the store. In less than 30 seconds, I was greeted and asked what I was looking for. I said I think I need a new sim card and the greeter said it would be a few minutes. I sat down, (the store in Wauconda has no chairs), and within 10 minutes a clerk was helping me. Total time in Crystal Lake, about 20 minutes. 5 stars for the Crystal Lake store.

14 day return policy. Purchased fluorescent bulbs and condensers. Didn't fix my problem. Had to…read morereplace but am stuck bc your company has restricted return policy. Lost customer

The owner of this store is great. Unfortunately the Duracell batteries they sell are just sub par…read more Bought a marine battery in 22' for my boat. Was in a heated garage on a tender all winter. Battery was completely dead in spring and not covered under warranty? Bought another agm Duracell battery and guess what. All winter in a heated garage on a tender and 100% dead today again. Shame on me for buying the same battery twice.

A family member went there a year ago or so for phone upgrade from Iphone 12. The result was a huge…read moresubsequent bill increase due to "free ipad" (un-needed) with service fees etc, new credit card (unwanted). Went back to the facility to return unopened ipad and cancel the rest of the add-ons. The place wasn't clean and the employee was rude to our faces. Called there about a different issue recently, and the person was demeaning when I asked for a clarification. Who does this? Bye Verizon.

I went in to just see what possible options were and my mind was blown. Early Christmas!!!!! I…read morewalked out with an iPhone, Apple Watch and new iPhone 17!! Super happy and blessed. Aaron, Nick, Devon, and Sebastian were amazing! Lake Bluff Verizon is the best Verizon I've dealt with and I've recommended friends here and will continue to do so

I was being helped by Jordan today, he was extremely helpful and kind. He went above and beyond, he…read moremade my day! I was very satisfied with his kindness and knowledge helping me with my turn signal light. He is a key employee and is an awesome human being.

I always receive good service and this location. The store is organized, and clean. Everything is…read moreeasy to find. The staff are always friendly and helpful. And by helpful, I mean go the extra mile helpful. Not clock in clock out helpful. I find the prices to usually be a bit lower, or equal to competitors.

They were extremely rude. The doctor kept yelling at me because I did not follow his unclear orders…read morefor my exam. I had a diabetic exam which they billed the exam as not a medical exam and they tried to bill the Insurance company for two different Dilation exams. When the Insurance company questioned the two charges for the same dilation, then Accuvision tried to bill me. Very unethical and dishonest business. When I called their District Manager Patti out in McHenry county, she yelled profanity at me and hung on me. I called to make a complaint and I was told someone would return my call, it never happened. STAY AWAY FROM THIS BUSINESS!!!!!

They were able to help us get an exam glasses and contact with an emergency visit. Very…read moreknowledgeable and helpful staff. Very accommodating to our needs and when they couldn't help us there also gave us solutions.

Christine is amazing. Great customer service. And recvommended a mechanic. Gave me all the…read moreinformation and even called the people herself. Unbelievable Customer Service so I'm here now and they're doing a diagnostic check. Hopefully that's all we need is something minor instead of the super expensive $2000 bill Chevrolet gave us Rick and Libertyville Chevrolet is awesome so helpful I would definitely, recommend talking to him if you need any service is great thank you, Rick. He gave me a detailed description of what needs to be done..

I was in there last Sunday night April 16 at 7:45. It was a cold windy night getting dark and I…read morejust want to thank the gentleman Tom for being such a. hard-working guy who came outside and hustled up in the cold with no jacket and got my battery out and the new one in just before they closed. He could've easily said too late. You have to come back tomorrow,but he didn't. so I really appreciate that. I didn't have to mess around on Monday morning. I was able to go to my job. Thank you Robert Lewandowski.

Great customer service!…read more I have been to this location a couple of times looking for specific sunglasses and every time, the customer service is great. Today I was helped by Sparkle, and she was kind and willing to go the extra step to help me find what I was looking for. Love that they clean the sunglasses I'm wearing that day before I leave the store also. I can occasionally find a great deal on the sunglasses I'm looking for, and that's an added perk. Wonderful service and thanks to them!

I am a super fan of this location! Sparkle and all of her colleagues are amazing!! Helpful, honest,…read morefunny, and definitely make it personal and pleasurable experience each and every time! I love all of the brand options (I love them all a little too much!) Never any pressure (because I lack self control) haha. Love this store!

I went to this location on martin Luther King Jr drive and Wallace street i believe in North…read moreChicago and they were supposed to be open at 10am and I waited until 5 or 10 minutes after 11am and they still weren't open.

Great customer support! Thanks Amazing team, they will help you in any problem you got with your…read morephone and always find a solution for you. Thanks Boost Mobile my favorite location so far!