What an amazing jeweler! I needed my mom's engagement ring resized so I could wear it again. I was…read moreworried that the band was too thin from over 50 years of wear and tear. They assured me it would be good as new! They were right! I am over the moon with how beautiful it turned out! Thank you for taking such good care of my most precious sentimental piece I own!!

Some time ago we brought our $10,000 + Piaget watch to Timothy Grant Jewelry in Lake Zurich, IL for…read morea simple battery replacement. Although we did not know it at the time, the person who helped us broke two of the four screws that hold the back of the watch on. The person then handed us a small plastic bag containing the parts that used to be the watch. She said we would have to send the watch somewhere to be fixed. We then wrote a review of the incident on Yelp. A representative of Timothy Grant Jewelry called and asked us to bring back the bag of watch parts for repair. We came back with the bag and Timothy Grant Jewelry "repaired" the watch and asked us to take down the Yelp review, which we did. We paid for the new battery and left the establishment. This month the watch needed a new battery. We took the watch to a reputable jeweler. When he opened the watch to replace the battery, he told us that 2 of the 4 screws that hold the back to the watch are broken and the heads of the screws were glued in to present the appearance that the watch is whole. We then attempted to communicate with Timothy Grant Jewelry to resolve our issue. There has to date been no response from Timothy Grant Jewelry. We have had three negative experiences, first he broke the screws that held our watch together and handed us a bag of parts that used to be our watch, second he claimed he fixed the watch but fooled us with a fake repair by gluing the heads of screws to the watch, third he would to respond to us in any way to resolve the issue.

My husband and I had been looking for a right hand ring for quite some time but we were less than…read morethrilled with the merchandise offered at other area jewelry stores (not to mention the inflated prices,stuffy atmospheres, and snooty personnel). Even though we lived in the area we couldn't recall having seen any ads or mailers or anything for the Diamond Gallery and the store front is rather unassuming and can't quite be seen from 59. Either way, the husband, girlies, and I were out and about one afternoon so we decided to stop in and take a look. I must say spot on, other Yelpers! Spot on! Kevin's wife greeted all of us (including the kids) immediately upon walking in and offered us refreshments while browsing. While we weren't originally looking for a custom ring, Kevin and his wife helped us see what could be done within our budget and within our timeframe. Not once were we ever made to feel like our budget was insufficient. At no point in time did we ever feel like we were "being had" or like we were dealing with a "used car salesman". Kevin walked us through options, made recommendations, and even showed us some stones he had on site. He explained the things he looked for when selecting stones, settings, etc...and patiently answered all of our questions. There was a bit of a hiccup in the final delivery of our ring but Kevin managed to get everything sorted out and really went out of his way to do right by us. The hiccup wasn't anything catastrophic but Kevin's efforts were definitely welcome and much appreciated! He really went the extra mile to provide absolutely amazing customer service. Kevin is truly,truly wonderful and runs a fantastic establishment! Much thanks to Kevin and staff for the beautiful ring, an excellent experience, and the superior service!!!! I HIGHLY recommend stopping in if you're in the market for any kind of jewelry (rings, watches, bracelets,etc...).

I am so happy that I reached out to The Diamond Studio for a repair. This ring was a gift from my…read moreDad when I turned 18. After many years, I needed to get it resized. It was complicated because of the designs on the side. The folks at The Diamond Studio did a fantastic job on the repair. Now I can wear it again and think of my Dad when I do. Thank you for your attention to detail. You have no idea how much sentiment is attached to this piece.

If you want to be ripped off then go to Bejeweled. They took my beautiful ring and turned it into…read morea jewelry store ring. Changed out regular sized diamonds in to chips. What girl would want chips? Would you be happy if you received that ring? I am guessing someone has my ring. My heart has been broken. Married 38 years and I will never wear that ring again. None of my stones are in it. The center one. Big deal. There was stones from many significant occasions and non replaceable. Please beware. Also it took over 4 months to get this. Poor customer service.

Met Zeke when I stopped by to have him quote me on fixing my ring. He was very friendly,…read moreinformative, and knowledgeable. He not only inspected the part that needs to be replaced, but inspected the rest of my ring, along with my husbands, and cleaned both- all free of charge. He told me what my options were for fixing my ring and didn't pressure us to make any decisions on the spot, but told us to think about it and come back when we're ready. Customer service was great!! **Another plus- impressive Harvard University Diploma hanging right by the counter/entrance.

Just had three pieces of jewelry adjusted/resized at Paradise Jewelry. What a great experience…read more Fast, friendly and obviously experienced. I was in and out in short order! Great Job! Stop in and see Jody! - the best! Had more 2 more pieces of jewelry in need of adjustment. Easy call: I returned to Paradise Jewelry, and just like last time, I found excellent, friendly service by some very nice people. Thanks again to Ruth and Tammy - great job. Need some jewelry tended to? Go see Paradise

All the ladies that worked there were so kind! loved meeting their doggy too. They charged amazing…read moreprices for resizing a tennis bracelet and doing a full clean on another bracelet!! I will absolutely go visit Paradise Jewelry again. Highly highly recommend, 11/10 :)

Several years ago, I took a $300 Elgin watch with diamonds to Rollins Jewelers for repair. After…read morethe repair process took about 3 times longer than promised, the watch was more broken when it came back than it was when I brought it in. Three of the diamonds were missing, and they had noted "no missing stones" when they took the watch in. Additionally there was a huge piece on lint beneath the glass that obscured some of the numbers on the face. After pointing that out and complaining, the female working there proceeded to SCREAM and swear at me. I'm fortunate a man was there shopping, because he stepped in and told her to calm down. The lady eventually agreed to send it back and have the missing stones replaced, but when it came back the second time (again, later than promised) the stones clearly were not the same and did not even fit the watch. Not wanting them to have my watch any longer, I took it after the lady refused to give me a refund. Within a week, all 3 of the fake diamonds fell out of the watch. It's now worthless. I would NEVER go there again, or trust them with even inexpensive jewelry. The lady who screamed at me was crazy. She even apologized for "going off" on me, but never apologized for calling me all kinds of names. Ridiculous.

Owners are very sweet. I am surprised by anything less than 5 stars…read more Quality: you get what you pay for It takes only $1 to get another one versus losing a $500+ ring Kindness: 10 out of 10 Atmosphere: 10 out of 10 Variety: 10 out of 10 Holds $1 items: 10 out of 10 Vibe: 10 out of 10 It is a store for all ages and seems to have futuristic type of fashion while also blending in different styles. Everyone can find SOMETHING that they love here... My mom & I love this place & go back whenever we have the chance. Great ways to gift, do goody bags, & more... You can get 10 pairs of earrings for $1. Where else can you find that? Good luck... Too many reasons to love this place

There is a large variety of accessory items.They carry costume jewelry (earrings, necklaces,…read moreStatement necklaces, earring/necklace sets), hair accessories, scarves and nail products. Most of the items are Made in China and I would stay away from the extremely cheap items - they don't hold up well upon use. e.g. the little barrettes for little girls don't snap well. Additionally, they are upside down if you try to use the matching ones on either side of the head. :-) Much of the merchandise is typically found in any accessory section and is priced very competitively. If you ask for even a better deal, you would probably succeed - the owners are very sweet and eager to please. My only real complaint would be the restricted hours. The store was the only filled store in this little strip for a very long time, but now there are some neighbors to help pull in more customers. I'm sure they will be able to hire clerks and expand their hours eventually. For now, they close early and are not open on Sunday. If you love to have a variety of costume jewelry, or have a little girl, you will be a regular customer.

Many many years ago, I tried to replace my own watch battery. I smashed the glass. I had to buy a…read morenew watch. A few years later, I tried again, but only chipped the glass, and decided to stop here on my way home from work. I met the owner, lovely lady, and she made me promise to never try to change me own watch battery again. I agreed. That was at least 10 years ago. I have another new watch, and this one is pristine because I don't change the battery. My family also comes here for repairs. Friendly, reasonably priced, quality work, and reliable.

I had a ring repaired at another jewelry shop nearby that cost me $90, took 6 weeks, and it broke…read moreshortly after. I met with Mindy and it cost me $30, repaired in a week and a half, and it was repaired beautifully. I will only use Barron with my jewelry needs moving forward. They've helped me countless times and they're kind and transparent with pricing.

Best experience I've had with a jeweler. Customer service is A+ and I can't emphasize enough how…read morewelcoming they are the minute I walked in. Dan and Roman are the best! They are honest, knowledgeable, and absolutely know their craft! I brought in a vintage diamond and they helped me select the best mounting within my budget. It turned out simply beautiful! Thank you so much!

Absolutely excellent customer service that is very rare to find these days. They fixed a diamond…read morependant for my wife and rushed the repair so that she would have it back in time before she would deliver twins. I mistakenly came to the store 30 min late to pick up the item, and even though the staff was ready to leave, they still stayed a few min behind to get me the pendant. The finished repair looked amazing and the item looked even better than when it was brand new. Even though this was a tiny repair, they have earned my business for all future jewelry needs. Highly recommended and can't say enough good things about them.

Had an amazing experience with Brandon on my recent purchase! Such a cool guy definitely will come…read moreback for future purchases! You rock dude!

The staff is personable, and willing to negotiate a fair price. There's a good variety and…read moreselection of items as well. Great, thank you.