I was in a pinch. My phone died with my money all on Apple Pay. In order to buy another charger I…read moreneeded to charge my phone. I went into the store and simply explained this to them. They didn't ask if I was a Verizon Customer, which I am, they didn't decline in any way. They allowed me to charge my phone and I was able to buy the charger that I needed it. Kind, generous people working in this store. Does a review really matter? No but I did one so they know how grateful I am.

The customer service at this location sucks! I called to inquire about a new belt clip for my…read moreiPhone only to be told they do not stock this item. After my phone call I went to this location only to find several in stock! Basically the person I spoke with lied to me and was too lazy to go look to see if they had what I needed. This is not the first time I've had a similar issue with this particular store. The people they hire are just plain LAZY!

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Finally got Starlink and fortunately found Scott and Erin to install the antenna. Very reasonable…read moreand extremely competent. Can't say enough good things about these folks - just plain good at what they do.

Excellent service, explanation and results. Showed clear knowledge of my internet and WiFi system…read moreand was able to quickly assess it and make the necessary changes to improve my network. I plan to use them again for other similar projects.

Chris was incredible! We had terrible WiFi throughout the entire house and Chris was able to fix…read moreour network issues and extended WiFi to other area of our house! He continued to give us support whenever we had issues with other WiFi related items! Definitely will be our go to specialist from now on.

Dwayne was attentive, professional, and guided me through the process of purchasing a new phone…read morequickly! Note: There was an immense amount of smoke filtering over from the Rreal Tacos restaurant. Definitely unsafe and needs to be addressed especially for a safer work environment.

Let's talk about how long it's been since I went into a shop. I don't honk I've ever had to go. But…read morethis time we did. Box not working or something. Who knows. When I tell you I was dreading it. Haha. And I was so wrong. It's a great atmosphere. And everyone is so helpful. I got a discount on phone cases. They reviewed my bill and showed me how to lower it. Got the box I came in for. We felt valued as a customer. Stayed longer than expected. I even learned how to use the Xfinity app. Honestly I just want things to work the way they are suppose to. But it was great learning all my options and perks as a customer. We may very well just stop in to say hi.

Great friendly non pressure sales staff. I was greeted with smiles and accommodated, given my past…read moreexperiences with phone companies, this was refreshing. They have a decent selection but as I wanted a special color I had to have the phone shipped. I took advantage of the latest phone deal and Chad to ask time and again to confirm how low the price would be (w/o tax). I will consider them my local AT&T resource when I don't feel like waiting on hold for help.

Today I visited the AT&T store on 4347 Hugh Howell Road Tucker, GA…read more I received EXCELLENT Customer Service from Patrick and Jordan. I explained that I was having issues with my phone and they both resolved my problems. Patrick and Jordan were both very knowledgeable and my phone was repaired in less than 30 minutes. I'd definitely recommend this location in Tucker, GA. I was very satisfied and please with my Customer Service. It was the knowledge and professionalism from Patrick and Jordan for me. Thanks guys. Much appreciated.

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

Ther service is slow even though its fiber. The download speed is still a little over a Gig. My…read moremodem went out and to have a tech come out they would charge me $150 to fix something I didn't break. Go with another big company that doesn't charge for service visits. How ridiculous. A major corporation like this shouldn't charge for repairs.

AT&T is a dishonest company that won't honor the pricing their salesperson gives to customers. And…read morethen your just stuck. They will say they're sorry but won't do anything to solve the problem.

Over a year ago I had to dispute a bill with AT&T. Keep yourself documents people. I spoke with…read morethree customer service reps because they were trying to charge me foe a service I cancelled and I returned their equipment. The third customer service rep (account services) stayed on the phone with me and read through everything said he fixed my billing issues and I was all set. On Monday I was told I have a bill. Yes his shit is mind blowing!

Update: 8/8/2024…read more Finally got my money back through a credit card dispute. Never received a response from Yomura despite weekly support tickets being submitted. They never bothered to reply. Tried to login into the portal when the credit card dispute and saw that my account was finally closed Ridiculous that you have to go that far to cancel with Yomura.

DO NOT HIRE YOMURA FIBER! THE WORST INTERNET COMPANY! YOMRA FIBER HAS NON-STOP INTERNET IS NOT…read moreWORKING AND NON-STOP INTERNET OUTAGES! yomura fiber has no customer service or no techs come when internet goes out ! to fix internet is not working must send an email to restore internet outages - that is poor business practice and poor customer service! and yomura fiber does not give money back to customers for days no internet!!!! yomurafiber is the worst internet company!