Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Network reliability is poor. If you have trouble with Xumo and/or streaming TV apps, the issue is…read moreusually related to their internet. You will never get a live body, just STUPID bots. It says (hilariously I might add) "Let me take a look at your equipment!" (Beg pardon!?) It then pings a signal to said equipment and tells you to give it 5 minutes. It often takes several tries. Not to mention the irritating nuisance of certain apps, like Disney/Hulu never connecting until they've verified who you are. They ask your user name, email addy, phone number, it asks you to verify the name of the subscriber, and enter your password. It always says your password is incorrect. Disney is policing that app to make sure no one is beating them out of a nickel, but we can't question why a trip to their parks costs $10K per family for 4 days. But that's a topic for another day. Spectrum's Xumo streaming device is C H E A P. Drop the remote on a hardwood floor and you'll be picking-up 100 cheap pieces of plastic to reassemble it. It can be done, I've done it. But I've reinforced mine with tape. Spectrum needs to Improve on every level. I hate to have to ditch them and go to another provider (or non provider and just join the apps on my own...via Roku or ? It's such an ordeal, it's exhausting. Tonight we watched 3/4's of a movie and it just FROZE. Never to resume. This service costs too much not to work. BTW, I sadly have them my internet and mobile business, along with a cable box for my 88 year old mother in law (who can't comprehend apps). I have a high tier internet set/up. So what gives?

spectrum did not give notification of billing changes until the day the new cycle of that bill was…read morestarted and I ported out the next day. Today I came to find out they billed me for the month of February because the billing cycle started the day they notified me of the increased cost starting my search for another provider Mint Mobile that began the next day. I am livid they charged me for services I did not receive.

My last experience here wasn't bad, so bad so sad, My Apple Watch stop working. Had gotten good…read morehelp from the T-Mobile employee ..

The folks that work at this T-mobile are consistently knowledgeable and willing to help…read more Even when I needed help with international dialing to Hungary. Even when I wanted hand-holding to unlock a phone. They helped me to understand promotions and avoid getting looped into something I did not want. Very Happy.

I had a great experience upgrading my phone. The staff was friendly and knew their systems…read moreperfectly. The young woman who helped me not only made the upgrade but also checked to see that my service plan was the best for me. She was a great ambassador for this store and ATT in general.

My daughter and I were both in need of new phones. We went to this location as it is convenient to…read moreher employer. Alex gave us great professional and attentive service. He was knowledgeable about the products and gave us several options. Love that he didn't push us to take unwanted services. Teamwork was in play; they were out of an accessory that we wanted. Alex's coworker offered to pick it up at another location.

Love Hayley and Desiree they are the best!!!! This is the best BOOST store in the STL HANDS…read moreDOWN!!!!!!

Highly recommend! I was referred to another company that would have charged me an obscene amount of…read moremoney, but Mike did it for half because he knew I was in a tough spot financially. He recovered 6+ years of data, including 20+ years of important family photos that are irreplaceable. He communicated with me every step of the way and went the extra mile to make sure I retrieved my data, even though it meant extra work for him. I will absolutely be going back to him before anyone else if I run into similar problems.

My computer crashed a couple of months ago, and the tech guys at the university where I work told…read moreme I was out of luck--that my book manuscript and thousands of other documents were gone. The people at Best Buy said the same thing (and charged me $50 for the favor). But Mike at Bounce Back Data Recovery in St. Louis managed to recover 100% of my documents, and he did it quickly. He was incredible: he called my university tech guy for details, he kept in touch with me, and he charged a remarkably fair price (half of what Best Buy would have charged for a full recovery). Even my university tech guy said this place is "amazing." I can't say enough about how glad I am that I found this place.