Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

We had a good experience at Verizon. I went to get a new phone and switch on to my fiancés phone…read moreplan. The staff was really helpful with this whole process - they even printed off multiple plans so we could easily compare options and pick what was best for us. We were able to walk out with a new phone, a new phone plan, and a discount because I'm a nurse all in under an hour. It felt like they went out of their way to make sure we were getting the best deal possible which we so appreciated!

What a horrible experience. Our associate talked us into adding the Netflix/HBO Max streaming…read moreservice to our line. She gave us completely wrong information and it really ended up being a problem. I had to spend more than four hours in the phone with Verizon and even had to drive back into the store. She was incredibly rude when I went back in to discuss the issues we were having and then had the nerve to blame it on me. The other associates in store were no better and didn't offer to help. The Verizon customer service representative told me the store was wrong and gave us bad information. To make matters worse, we can't get off this plan for a month even though it has been cancelled. Stay away from this store and don't sign up for any of their streaming services.

They always do a great job every time I have used them and for a fair price…read more Thank you guys for great service and speedy work!

Great same day service! I dropped my cell phone off to fix my cracked screen and they had it…read morefinished within the hour!

Switched to t-mobile here a month ago. Was told that our case and screen protector where included…read morewith the purchase. We double checked to make sure they where free and where told yes. When i signed up for t-mobile online I found they had charged me over 200$ for items i could have easily bought online for half that. What I dont understand is I was already going to switch there was no need to lie to us. But they did it anyway. When I called and talked to the manager he told me that Brody meant that it was included in the price not that it was free(though he literally said it was free) and that they say it that way all the time. As far as I am concerned that is fraud.

This location has the worst customer service I have ever seen at a Tmobile store. I was having…read moretrouble with my phone and it was just purchased. It's a Samsung note 4 and my friend bought it for me as a birthday gift since I've never had a good android phone. I charged it well and used it to make a call and it literally dials numbers in your ear and I couldn't get much reception. It was also bringing up messages saying it was sending bug reports to Tmobile. When I bought the phone I was told that there was a $50 fee if I didn't like the phone, not if it didn't work. I went to the Overland store, where the phone was bought and they said very rude that, " even if it doesn't work you have to pay the fee and if you don't like it that's too bad." My friend payed a lot for this phone. More than I thought she did and this is how they treat you! I didn't want a different phone, I just wanted to exchange it for the same one but, one that actually worked. It even brought up bug reports while I was talking to the employee and he said, "that makes no difference even if we know something is wrong with it, I'm not getting into trouble for you. Just go to another Tmobile". Now, I had went to this location for years and my friend and I both have been with Tmobile when they were voicestream, since 1998 and this is how he treated us. I was disgusted and so was my friend. She told him that's unfair considering how much it cost her. He said," call tmobile customer service and they will send a refurbished one and HOPEFULLY it will work." I was done! We went to another Tmobile maybe 4 miles away and they saw the bug reports that were popping up constantly. He said that there was definitely something wrong with the phone and he noticed it was bought the day before and exchanged it for the same phone and no fee. This Tmobile is no the place to buy a phone!! Maybe pay your bill but, never purchase a phone from this store. If it doesn't work your stuck with it. They were rude, smart mouthed, lazy and not exactly clean. Atleast the floors weren't and they weren't even busy. They could have atleast cleaned up the trash on the floor. Tmobile wouldn't still be in business if all stores ran like this one. Take your business to another store. This review is real and truthful. Several of my friends after this incident told me they wouldn't consider coming back to that store either due to several incompetent employees(there are some employees at this location that are wonderful!). I don't really enjoy giving bad reviews but, this needed to be said.

Bought multiple phone cases and screen protectors from wireless depot. Good prices good products…read moreand great service. Omar was amazing at helping me.

Came in at 8pm with what we thought was a broken phone, they helped right away and 40ish minutes…read morelater had all the issues fixed for 1/5th the price of bigger stores. The guy was super nice and explained everything, would recommend!