They are legit, broke my iPhone 12 Pro Max to the point where I couldn't even use the screen or…read morecharge it. Dropped off my phone at 12:30p Shawn got it ready and to me by 1pm. Thanks

Prompt service, decent prices and friendly attitude. Would recommend to anyone needing repairs.read more

Store manager Courtney was amazing. It has been years since I've dealt with someone as…read moreknowledgeable, patient and helpful in retail as her. She literally saved us hundreds of dollars. I'd give her 19 stars if I could.

For starters we had a HORRIBLE experience at the Verizon on 19th, their customer service was…read morehorrible. We went to a different location and the store manager Courtney was amazing. She was patient and explained everything making sure I got the best deal and all the perks. If it wasn't for her I may have dumped Verizon altogether and went with ATT.

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!

Needing to find just a new cover and screen cover for an older phone. As always, not a big ticket…read moreitem but no matter to the owner of this shop. He goes above and beyond to locate product you can use, advises what you need and cleans and installs your choice with courtesy and detail. Hopefully customers appreciate that complete service package he provides, we do. In this day of rush rush, hurry hurry it makes you feel like your business however small, is appreciated. Don't hesitate to almost step back in time when business owners were so kind. thank-you.

Great customer service. Very helpful and great prices. Was looking to buy an unlocked phone and…read morehe had what I was looking for.

They're pretty good. I sold a phone to them. The next time I come I brought the same exact phone…read more(different color) and they didn't buy it back (because the other one hadn't sold), so that sucked. Apparently there's only one person who prices phones and he's hard to catch up with, which was inconvenience having to call and go back and forth just to hear "no". Btw, these are 2 phones I won on The Price Is Right

I just got out of this store and had one of the worst customer service experience ever and even…read morefrom a young man (makes me sad as a parent). I would have given 1 star but gave 2 stars only because someone there was nice enough to apologize. My husband went here few weeks ago to get my son's ipad air screen replaced since it was cracked. When we got it back we placed a tempered glass screen protector right away because we wanted to protect the screen from cracking again but to our surprise the screen cracked just because we were gently pressing the tempered glass on it. When that happened we thought it was the tempered glass that broke so we contacted the company who made the tempered glass showed them the picture and they sent us a new tempered glass with no extra charge. We noticed a day after getting the ipad screen replaced that the home button was real loose and after using it several times it got out of place. We contacted Payless wireless and they said they will fix it with no charge. I left the Ipad there and after almost an hour I got a call from them saying that the crack which we thought was on the tempered glass on the screen was actually on the screen again! I thought, "Wow really!? That is how easily the screen broke after just being replaced!" They said they will replace the screen for another $35 and since we just wanted it fixed we agreed. Got the Ipad earlier today and this young man I talked to didn't even care enough to smile and greet me politely. We discussed about the tempered glass and screen. I was telling him how could the screen crack just because we placed a tempered glass on it and he insisted that we dropped it because it showed on the edges of the Ipad (which is from the past and not after they replaced the screen). I can still see his face telling me there is no other way the screen cracked other than that we dropped it which is totally untrue. I don't write reviews here in Yelp but I just had to warn others. Being rude to your customers will not help your business Payless Wireless. Will never ever come back here!

I have to say this is the first thing I do to all my iPhone and Apple watches when I get them…read more Mobile outfitters is the best clear coat wrap that I add to my device, it makes them last with out having any scratches and avoid major damage. I usually drop of my device with them and go grab a bite , come back to a finished product. Just got my iPhone 12 Max fully wrapped and it feels wonderful, it doesn't take away from the great look of the phone and provides a layer of protection that is very well needed to keeping it looking great. I have it on my Apple Watch as well and I have had it replaced 3 times. If it's that good why do I need to replace it? Well I have had my watch rammed against the wall while moving equipment and the clear coat wrap absorbed it and got the wall paint on it and got it replaced without a scratch on my screen or any marks. I have had other issues wear I have had the wrap absorb the impact hit and it left the watch still spotless. I always get complements on the matte finish on my watch and phone because it provides a small piece of privacy to my devices and they look good in matte finish. Thank you mobile outfitters, you will always have my business and I love sending you friends and family. Keep up the great work.

I really want to just give 4 stars because the only issue I had is when I called the number on the…read morefile it goes straight to voicemail. I had to drive all the way to the location to get an answer. They were able to assist me and it was very quick!

The are my new phone guys I love them. I walk in, tell them what I need and they make sure it…read moregets done the way I want. EXCELLENT customer service. I refuse to deal with anyone else like Metro.

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

Phone broken so couldn't call this business. Based on reviews I drove across town to find this…read morebusiness is no longer at the address listed here and on their website. Will update review when I am able to find this business.

After trying to fix my own broken screen on my galaxy S3 the touch screen didn't work. Right ad was…read moreabout to give up and buy a new phone my boss said he saw wireless world in the sac bee that very morning. I took it to them in a plastic baggie. He told me I wasted the phone and was pretty screwed. But he still was able to hook me up with a repair at a reasonable price. Take all of your phone repairs here. They are honest and straight up. And tbey will work on sny carriers phone. Highly Recommended!!

Friendly, helpful staff. Needed a screen protector, she took my phone, removed old screen, cleaned…read moremy phone, installed new screen, cleaned it, all in about 10 minutes. Also, priced very reasonably. Highly recommend this business.

Definitely my place to go to place for phone accessories! Staff here is always friendly and…read morehelpful. I come here for screen protectors and they always put it on my phones professionally. I always walk out with new looking phones! The newest accessory I got was phone charger with Automatic adjusters. See my picture! Great value for your buck here!

This review is for the AT&T store in the Raley's shopping center at 4730 Freeport Boulevard in…read moreSacramento, California. Be warned about this store as the Sales reps secretly add phone lines to customer accounts without the customers knowledge, and then they don't respond and AT&T refuses to credit any payments made for the secretly added phone line. This kind of illegal behavior is a pattern, just scroll down and read a couple other reviews of similar type behavior at this same store. There's criminals that work at this store and it looks like management is involved in this illicit behavior. I'm guessing the sales reps are adding phone lines for added commissions. In December 2025 I went to this store to upgrade my daughter's iPhone. I spoke to the sales reps, Christian, and he told me he would give me a good deal on a new iPhone. He also said he could get me additional discounts if I put all 4 of my cellphone lines on auto pay. I approved the auto pay discount. There was no mention of adding any additional phone lines. I never would have agreed to adding any new lines to my account.....Why would I add a new line and pay for it to get a discount? Since I was on auto pay, I made the mistake of not scrutinizbig my cellphone bill. Fast forward to July 2026, and I reviewed my bill and noticed a phone line was added in December 2025 that I've been paying for the past 7 months. On 7/7/26, I called AT&T and they directed me to go to the AT&T store at 4730 Freeport boulevard and to resolve the issue with the store manager, John. I went to the store on 7/15/26 at 11:45am and spoke to Ian who told me to return the next day after 12:30pm to find John. Additionally, , Ian implied that the added phone line was probably getting me extra discounts. However, I never would have agreed to add any additional line that i don't even have a phone for, in order to get a discount . I don't see the logic in paying for something that I'm not using to get a discount. This made me think that adding phone lines without customer approval is a widespread tactic conducted out of this store. I returned to the store on 7/16/26 at 12:45pm, and Christian told me the store manager, John, wasn't available and he took my name and phone number and told me John would call me to schedule an appointment so we could speak. I never received any follow-up contact. I made phone calls to AT&T customer service and loyalty/retention departments on 7/29/26, 8/12/26, with no resolution. I even submitted a fraud claim with AT&T's fraud department with no resolution. On 8/19/26, I spoke to Dierdre at the AT&T rentention department and was finally able to get the phone line that was added to my account removed. However, AT&T refused to credit me the over $200 in monthly service fees that I've paid on the extra phone line from December 2025 to July 2026. The lesson in all of this is to go elsewhere. Do not trust the sales reps and to scrutinize every bill each month, even when your on auto pay. Don't use this store as shady tactics are used and appear to be approved by store management and the corporate folks at AT&T. You are better off going to Verizon or T-Mobile. This kind of behavior does nothing for me, being over a 20 year customer, to remain loyal to AT&T, and neither should you.

Amazing kudos to Evan! He gave impeccable customer service and helped me with all of my questions &…read moreall of my needs. Today I traded in my phone and he assisted perfectly with the different selections of colors, sizes, and storage amounts best for me. I value his customer service and would greatly recommend anyone who needs help at this location to ask him! I was thoroughly impressed by Evan's professionalism, expertise, and dedication to ensuring I received the best possible service. From the moment I reached out, they were prompt, courteous, and genuinely invested in addressing my needs. They took the time to carefully explain my options, ensuring I understood everything from billing details to plan features, all while making sure I got the best deal available. In a world where quality service can sometimes feel like a rarity, this AT&T worker reminded me of the importance of having knowledgeable and dedicated professionals on the other end of the line. Their support truly made a difference in my experience, and I feel confident that AT&T values their employees as much as their customers. Highly recommend!