After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Finally decided it was time to clean air ducts and looked through options before deciding on JL…read moreBrady. Tech was super prompt and efficient. Only complaint was I found a couple of the sheet metal cut outs on the basement floor. Brady was mid price of everyone I compared. Picture shows the top layer of debris removed. House is 55 years old, never had ducts cleaned. Would highly recommend.

No hesitation in recommending Tony and Molly deserve a…read moreraise! Great service and customer focus

My AC was cooling, but I couldn't get the temperature in the house to get below 80*. The repairman…read morecame out the same day that I called. He was friendly, he explained what he was doing to fix it. It was a good experience.

Very quick service. Friendly and I service person explained what was wrong. Happy with service.read more

Over a long time, Tim Kelly and his crew have always been there for us, no matter what we needed,…read moreor when. They stay with the job until it's right, and charge fairly. We've used them for plumbing, heating, and air conditioning, both installation and repair. Always topnotch.

We've used them often, and always gotten great products and service.read more

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson

Great company , Very easy to work with. I would highly…read morerecommend ! AAA+++ Local owned and lots of experience .

From the owner: Over 40 Years of Experienceread more

We had Zach replace our kitchen faucet and install a water softener. He did a great job! Quick…read moreservice, reasonably priced

Fixed a water leak in one of my copper pipes in Feb 2026. Claimed work was guaranteed. Starter…read moreleaking again in May 2026. Called, texted and called at least 4 times. Absolutely no response. I would not trust this man to do any plumbing for me again. Hire at your own risk. After hiring a different plumber this is what I found. See picture. Blue thing and yellow thing are towels he wrapped around the leaking pipes. He never fixed the leak only masked it so after the towels were saturated it started to show signs of leaking again.

Great! 5 Stars+. very professional expert service. Lance and company exceeded our expectations…read more Fixed our problem by thinking outside the box. very happy with the outcome. Highly recommend Lances Plumbing!

Janaury 2023: Our sink was clogging - Lance came out and charged us $500 and our sink is still…read moreclogged - he tried to fix it AGAIN but now not only is it still clogged, it makes a gurlging noise SO HE OFFICALLY MADE IT WORSE. Dont let Lance come into your house - he is refusing a refund or to continue to work on it and said he will find a resolution for us- March 2023: he is now ignoring my phone calls and won't call me back like his wife Melissa promised me - save the headache and call a different company

Great bunch of young men respectable and polite could answer any question asked.Were very…read more knowledgeable installing a new furnace and central air conditioning,Tim the sales rep knew the equipment available and helped us make a well informed decision for our home. The quote was very reasonable couldn't wait to sign and put them to work finished in 2 days,outstanding. My Husband and I are very satisfied and will recommend them.

had a sewer back up on thanksgiving. called the answering service who gave me a friday appt. of…read morebetween 8:00 - 10:00 am friday. i called to confirm on friday and got an answering machine. i called back at least 5 times but no one shows all day. i used neil thomas in the past and they have done good work. i hear they have changed hands. very sad group now.

I just had a new Furnace, A/C and water heater installed by this company and couldn't be happier…read more Their prices were reasonable and they got the job done promptly. I will also add that the crew was very professional and friendly. I would gladly recommend them to anyone.

From the owner: Plumbing - Heating - Coolingread more