They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

He came to look at my house and said he would sent me a estimate to email the next day never got…read morewaited a few days called him back no answer few days later he called said he would sent it the next day and never did had to get somebody else very professional!!!

Companies provided a fixed price. They came on time. Good warranty on the water heater.read more

Best plumbers you'll find in Bloomington! We always request Ethan. He is a top notch person and…read morealways gives us a great explanation of the work needed and offers us options for the work.

Platinum Plumbing was unable to do what I needed and wanted, but Ethan was one of the most thorough…read moreand knowledgeable professionals I have ever dealt with. I would highly recommend Platinum Plumbing, and would not hesitate to call them again, myself,

Had a large amount of water in my basement and immediately called A1-Hanley since I've used them…read morebefore. They are always timely with great communication on arrival time. Taylor came in, got right to work, and clearly explained what the issue was and what needed to be done to fix it. I really appreciate the honesty and professionalism. So far, it's been a very trustworthy relationship. They've also worked on my HVAC, and every experience has been great. Pricing is fair for the industry. Definitely a company I will continue to call!

On time, courteous, knowledgeable - do not waste time. Wouldn't have any others! Quality of work…read moreexemplary, explain what needs to b done & do it. No wasted time. Leave area of work neat & clean.

We were waiting for our usual plumber to install a dishwasher and sink faucet when he came down…read morewith covid. I friend suggested this guy- now called pipe works- they used 3 years earlier so I called and the woman said they would be there tomorrow morning. 2 guys came in fancy new trucks. Installed the dishwasher-we were totally ready with everything out and a clean area to work. Took them 10 min. then installed the faucet. Used a clean canning jar and a clean towel from my counter to collect and mop up water. Took 20 min. Made a big mess and charged us $505.00 for less than 35 min. work!! Very cocky!! Never, never again!! Also refused to change 30 yr. old water hoses we had purchased for the dishwasher. Dee Anderson

Called them out to rod the drain. Two plumbers came, a tall thin friendly guy, and a short smug…read moreguy with an attitude. They couldn't work the rodding machine in and told me it was because my foundation had shifted and the drain pipe had broken and offset. Quoted $3500 to fix it plus the cost of busting up my driveway. Turned out the drain pipe was fine. With about 30 seconds of looking right where the plumbers were, I noticed the real problem. The bottom 10' of my CI stack had cracked. $250 and 2 day's labor including drywall, I fixed it myself.

Replaced my water heater at a reasonable price. Explained everything to me. We're in and out…read morequickly. Cleaned up. Exceeded my expectations. Would recommend.

From the owner: We have served the Bloomington, Normal, and surrounding areas residential clients for over 25…read moreyears, providing top-notch plumbing services, including sump pump replacements, drain and sewer cleaning, excavation, and light remodels. As a family-owned and operated company, we are committed to delivering reasonable, reliable, honest, and professional service to all our clients. When we come to repair your plumbing issues, we address the root cause of the problem. We are not pushy salesmen selling you something you don't need, and we offer competitive pricing, guarantee, and honest work. Our clients can call us about the warranties we offer. Call 309-262-8808 today and see what we can do for you!

Greg has replaced pipes and toilets in a prompt, courteous manner. the work he does is done very…read morewell.

Unprofessional and Unreliable…read more We needed work done in our basement bathroom in an older home. Initially, Greg was polite and accommodating. He sent his apprentice to provide a bid, which seemed reasonable, so we scheduled the job. On the day of the appointment, Greg called, bombarding me with complaints and questions about the job--an immediate red flag. It became clear that his apprentice had never followed up after the bid, leaving Greg unprepared. While I understand his frustration, it was not my responsibility, nor was it appropriate for him to take it out on me. When he arrived, he took one look at the bathroom and refused to do the job as discussed, claiming it had been underbid. His demeanor was dismissive, rude, and unprofessional. When I pushed back against his snarky attitude, he escalated the situation further, accusing me of being out of line. At that point, I made it clear we would not be moving forward and asked him to leave. I would never recommend him to anyone. A professional should handle their own staffing and pricing issues without taking their frustrations out on clients. This experience was completely unacceptable. The only positive takeaway is that my wife and I both work at Menards, where we frequently get asked for contractor recommendations. Next time someone asks for a plumber, I will be very clear about who not to recommend.

Kitchen sink was old and leaking. It got worse and they were able to come out later that afternoon…read more I sent them photos of the sink, was able to go purchase two faucet options; and he installed it by 5:30 pm that day. Great relief!! Works like a charm ever since!

Called for service. The plumber called early to confirm and was supposed to be here at 10am or…read morethere about. At 1pm I called the guy that was supposed to do the work on his cell phone to see when he was going to be here. Had to leave a message. He never called back and never showed up. We called the office at 4pm after waiting for 6 hours. We were told the plumber they assigned was not going to get here. Unless we had called we never would have known what happened. The guy said I had an attitude problem and hung up on us. No more Kirby Plumbing. We have used them before but no more. Extremely unprofessional!