After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Best plumbers you'll find in Bloomington! We always request Ethan. He is a top notch person and…read morealways gives us a great explanation of the work needed and offers us options for the work.

DM'd them through YELP. they responded and offered to come the next day for "free estimate". Did…read morenot have them do a repair. Their "tip top" service was too expensive.

We will only use Logsdon Plumbing and HVAC for our plumbing and HVAC needs. Colton has helped us…read morethrough a couple of emergencies with a very quick response. He listens to our needs, is incredibly professional, friendly and takes the time to answer our questions and explain things to us. When it comes to customer service, Colton is at the top! We couldn't be happier, thank you Colton! See you on the next project!

I got a call from a tenant in a rental I own that the bathtub lever to drain the tub had broken…read moreoff. I knew it was "after hours", but I gave Logsdon Plumbing a call. I left a message and they called back within 15 minutes. They indicated they would be onsite at my rental to make repairs at 8 AM the next morning. Can't ask for much more than that!!! They are available, they are very capable in their trade/they have a very quick response time/ they do good work. They get 5 stars on every level. Susan

Greg has replaced pipes and toilets in a prompt, courteous manner. the work he does is done very…read morewell.

Unprofessional and Unreliable…read more We needed work done in our basement bathroom in an older home. Initially, Greg was polite and accommodating. He sent his apprentice to provide a bid, which seemed reasonable, so we scheduled the job. On the day of the appointment, Greg called, bombarding me with complaints and questions about the job--an immediate red flag. It became clear that his apprentice had never followed up after the bid, leaving Greg unprepared. While I understand his frustration, it was not my responsibility, nor was it appropriate for him to take it out on me. When he arrived, he took one look at the bathroom and refused to do the job as discussed, claiming it had been underbid. His demeanor was dismissive, rude, and unprofessional. When I pushed back against his snarky attitude, he escalated the situation further, accusing me of being out of line. At that point, I made it clear we would not be moving forward and asked him to leave. I would never recommend him to anyone. A professional should handle their own staffing and pricing issues without taking their frustrations out on clients. This experience was completely unacceptable. The only positive takeaway is that my wife and I both work at Menards, where we frequently get asked for contractor recommendations. Next time someone asks for a plumber, I will be very clear about who not to recommend.

He came to look at my house and said he would sent me a estimate to email the next day never got…read morewaited a few days called him back no answer few days later he called said he would sent it the next day and never did had to get somebody else very professional!!!

Rob did an excellent job fixing the leak issue and reasonably priced. Highly recommendedread more

I have used them for years. Started when their A/C technician, Brad, was working on house across…read morethe street and, when he was done, asked him a question and got a (free) extended and thoughtful reply. They do good work (we have used for furnace, A/C, and plumbing (real like plumber Mike). Huge plus: they give you a very narrow window of time when they will show up. If they say they'll be there at noon, they are there at noon or you get a call if they are hung up, which rarely happens. None of this "We'll be there some time in the afternoon" crap.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

Grayco is a family owned business that I learned about from a trusted friend. I had them install a…read morenew HVAC system in my house in 2018, I also have them service it each year. Just this morning my water heater started to leak, it was 16 years old, I called at 9:30 am, they were at my house by 12:00 with a new commercial grade water heater, they do not even do a ton of water heaters, but they took on my emergency and kept me from having a flooded basement which I recently remodeled, talk about customer service. The entire staff is very professional and incredibly efficient at what they do, I'd recommend them to anyone. When I had my HVAC unit installed I had gotten two other estimates, Grayco was the most competitive and installed it the NEXT day and it's a great unit. Thank you Grayco

I've use this company for a long time for all of my hvac needs! 4 years ago they stalled a daikin…read moremini split in my garage it's worked perfectly till now I called them out to repair as it was still under warranty they came out 2 separate times and it's still not working! I called again the manager I spoke with said the tech told him they must of let too much Freon out! They said they were coming back out! Later that day I had dcfs at my house saying someone said I had drugs out where my kids could get to them because they could smell it in my garage! We went to Chicago over the weekend and I left chicken livers in the garage over 2 days after we went fishing. When I called Grayco back they will now not return my phone calls or emails or texts! DO NOT USE this company for hvac needs, they are not the same local family friendly business they once were! If you want to use anyone use Josh Phillips hvac service!

Ver efficient and fast! Would have them back for any plumbing I would need done. Fair price and…read morestayed within the estimate.

Ryan and Clay were very nice and professional. They showed up when scheduled and did a great job. I…read morewould highly recommend them.

They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

They came to replace my water heater during the Christmas season speedily and very nice guys. I…read morewould recommend Kurt and HOI Plumbing to everyone. Just a wonderful experience.

HOI Plumbing was great to work with. Kurt was prompt, friendly, very knowledgeable and answered…read moreall of my questions. He took his time and I was very pleased. I appreciated his quick reply to my service call and came out in a few days for a non-emergency issue. I will not hesitate to use HOI Plumbing again and I highly recommend giving Kurt a call.