Rob did an excellent job fixing the leak issue and reasonably priced. Highly recommendedread more

He came to look at my house and said he would sent me a estimate to email the next day never got…read morewaited a few days called him back no answer few days later he called said he would sent it the next day and never did had to get somebody else very professional!!!

Heather Eash has done some great work for us over the last several months, fixing bathtub and sink…read moredrainage leaks (pipe/pvc), two leaking toilets (including a wall-mounted unit misdiagnosed by another plumber), and completely replacing a faulty water heater (on New Year's Day!). Each time she has been prompt, professional and proficient. She communicates well, is courteous and efficient, and keeps everything tidy. I do quite a bit of home improvement work and have fairly high standards, and it has been difficult to find a plumbing service in the Peoria area that we trust. Now our "guy" for plumbing is Heather Eash and we wouldn't think of calling anyone else!

Didn't even show up and didn't bother to answer the phone when I tried to call and find out what…read morethe issue was. If you don't want to do the work don't agree to it.

Was accessible to our emergency needs. Techs were friendly, helpful and knowledgeable BUT…read moreBe careful!!! Arnold and Sons sets a minimum price for service which they did not disclose when I made the appointment! We were charged nearly $400 for a 10 minute pipe attachment!!! Would not recommend them. SUPER over priced!!! Anyone would be better,

I used this company 2 times in 2025 and received great service. Tried using them again,…read moreappointment set for today 6/18, but then i get a missed call from them with a voicemail from Angel who says they have several members calling in with emergencies and they now won't be able to commit to my appointment they set and will now have to push my appointment back to Tuesday 6/23. This is obviously frustrating as i now have to wait 5 days because my issue isn't considered an emergency. When i called Arnold and Sons to talk to them about it i was now being told the reason my appoint was moved was because the servicing technician was involved in a car accident. When pressed about the contradiction, i was told "well that's what i was told the reason was". So apparently this company has issues with being honest or they cherry pick emergencies. I wonder why??? I won't be spending another dime with them and i hope others don't!

Chris was supper helpful and represents the company well. We are very happy with the work he did…read moreand appreciate all the suggestions and recommendations. We appreciate Reading & Son returning our emergency call last night while another local company, with two great yelp reviews, who claims offering 24/7 services, ignored our message for almost 9 hours.

Rating: Terrible We…read morehad an awful experience with Reading & Son Plumbing. I highly do not recommend their services, especially in a time of emergency or need. We were going into a weekend of hosting 60 people for our Mom's 90th Birthday when our sewage drain backed up on Thursday. We didn't have use of water and toilets. Our Insurance sent the job to Reading & Son Plumbing who sent a plumber that arrived at 3:30 PM on Friday afternoon. We were very happy to see this plumber and thought we were saved - very wrong we were. The plumber spent about 20 minutes on the drain and then reported it was getting wrapped and was too difficult to clear. We had had the drain snaked about 6 weeks prior when it took the guys two hours but they got through the roots and we had draining water again, so we knew that this job could be done if someone just spent the time on it. This plumber didn't want to hear it, packed up his tools, told us to rent a porta-potty and drove away, keen to start his weekend. Obviously, you can't host a weekend of 60 guests without being able to run water so this was an urgent and very stressful situation. Insurance approved a weekend overtime plumber and Jayda, who works for Reading, told us on the phone Friday after the plumber left that she would arrange for an overtime plumber to arrive on Saturday. We were really stressed at this point. She promised she would call us back with details of who and when. After waiting Friday night and Saturday morning with no return phone call from her and a no show on a plumber we were desperate. We couldn't get a hold of anyone at Reading, no one answered the after hours phone, and the emergency call line voicemail was full so we couldn't even leave a message. We were totally cut off - it's astonishing the utter lack of concern or care from the employees at Reading & Sons. Desperate, we had arranged for a porta-potty to arrive on Saturday morning and consulted the man who dropped off the porta-potty for his recommendation of a plumber. He recommended A & B Hunter Sewer Service who 1) answered their phone 2) came within 45 minutes of being called on a Saturday morning and 3) spent the more than two hours required to snake through the tree root and unclog our drain. We are forever grateful to Sam at A & B Hunter who was kind and empathetic and did what it took to get through the root and save our Mom's 90th Birthday Party. Thank you, Sam! We recommend A&B Hunter Sewer services if you need humans who care.

Quick and responsive for emergencies (if you're an existing customer, not sure otherwise). All…read moreplumbers they've sent out have been kind, respectful and good at solving the issues.

We used this company 3 times over the course of a 6 month home renovation. Their plumbers are…read moreprofessional and generally do a good job but every time the bill showed up, 2-3 hours of labor were added on that were never performed. We noted the clock every time they showed up and departed and rounded every hour up and STILL the bill was always inflated by 2-3 hours. We stopped using their service because of this dishonesty and disrespect.

Tom's Plumbing was on time and on target for the price . I'm new owner of condo so doing up dates…read moreon sink hardware , water filter for sink and frigid . Did a great job. Many thanks

Would highly recommend! Great service and very reasonably priced. Very quick response time.read more

Had an appointment for today, no call no show! So disappointed because they canceled our first…read moreappointment due to death in the family then we waited two weeks for our second appointment and they didn't even give us the courtesy of a call that they couldn't make it.

We needed a sink leaking faucet repaired and expecting company. They were one of two who answered…read moreour many plumber calls. Repairman was great, problem turned out much worse and more time consuming than expected. He did a great job!! Thank you so much.

After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Great company to work with. It is hard to find a reputable company for a reasonable price. This…read morecompany is that treasure.

My water heater went out and a coworker recommended this plumbing company. I cannot say enough…read moregood things about them!! They were courteous, prompt, efficient and had a reasonable price. They arrived at my house on time and only took a couple of hours to replace the water heater and then even had a look at my neighbor's water softener and were able to see immediately what the problem was. They made an unpleasant situation much more tolerable and I sincerely thank them for that!!

Quality service, they fixed my pipe and installed a new water heater for me. Highly recommend!read more

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.