Very prompt...fixed 3 plumbing issues in no 5ime! Very reasonably priced…read more **Highly recommend for mobile homes!

Don't hire rusty Martin he over charges and does crappy work and won't pass code he charged me 80…read moredollars to put plumbers tape on ice maker connection just because he was out of tape and charged my sister 225.00 for a sump pump fix just to use used pipes and drill a inch and a half hole worst guy ever takes advantage of people just because he has a gambling problem had to put a star because I can't post without putting star he's lucky to get that

I needed a valve replaced in our bathroom and I was referred to Jones plumbing by a friend. It was…read morereplaced in a timely manner and it was at a great price. I am very satisfied with their service and I would highly recommend them.

Brandon and Jonathan of New Way Plumbing were terrific, installing our new water heater this…read moremorning and carrying away our old unit. They knew what they were doing and kept us informed all the way. They were very kind and polite and we had just sustained flood damage so our basement was a muddy mess and they did their job with a plomb! High praise, I know!

This was the first time using New Way Plumbing. I am extremely satisfied. During the first time…read morethey came to the house to look at my water heater, they recommended a few different things to save me money. When they came again to install the new water heater, they drained and removed the old one and corrected some existing piping issues during the installation of the new one. They were both very knowledgeable, efficient, and stressed multiple times they try to keep costs low. They understand the financial situation that many of us are in. They were also extremely friendly and I felt very comfortable with them being in my home. I am very happy with the work they did and even after the conversations with Loretta about cost, I was still surprised how reasonably priced it was. I do not have enough good things to say about this company and specifically, Jerry and Loretta. I have some other issues with a bathroom sink and I will definitely being calling them again.

We were having drainage issues in a home I moved into. BPI was recommended and Karlos came out. He…read morewas prompt, courteous and very knowledgeable with his profession. He accessed the problem and took care of it right away. We have had him out for a couple other things since and same experience every time. Definitely recommend

We were having issues with washing machine draining in to our tub and toilet. Called many plumbers…read moreand none were available. One did recommend BPI out of Morrison. I called them and receptionist said she would let Karlos know. He called me back quickly asking what our issue was. He worked us in that same day. He was able to do a pressure push in our clean out and then sent a camera through sewer line. Nothing major and able to do laundry again!!! Karlos was professional, explained as he worked to help us understand, and very friendly. Would and highly recommend his service and BPI.

This company has served and maintained my furnace for years even through the flood of 2019. After…read more60 days of underwater conditions, they repaired it for a reasonably price. I appreciated their service and trusted them already. Recently the furnace quit in the middle of Friday night. Saturday morning the emergency line returned my call promptly and hurried over to help. They did estimate and collect a fair after-hour fee based on time. I was again not disappointed when I received the final bill. They are trustworthy and not out to gouge you.

I called this company to perform an inspection of my furnace. They came out all seemed fine and…read morethey said I may need a new motor soon but it was running fine for now. About a week later due to extremely cold temperatures the furnace began to struggle so I called to have the part replaced. They replaced the condenser motor. Our furnace began to smell of burning plastic we called...a tech came out and said it was probably just the new part that was causing the smell. Two days after the part was replaced our furnace died in the middle of the night.They sent someone out and it was determined that the blower motor needed to be replaced.... This was done the next day. I believe they replaced the wrong part in the first place but they would not admit that. They were however gracious enough to take 10 whole dollars off my bill. Not impressed.

Outstanding service. Professional expert and efficient technician. Prompt on tim arrival as…read morepromised. Excellent customer service. Easy to schedule. Recommend highly. First rate.

I had a plugged kitchen sink. They arrived late, charged me for overtime as he was on overtime…read moresince he was late. Did not have the tools needed to unplug a sink. Left for an hour to secure tool and charged me an extra hour to get the tool. Demanded immediate payment but would not provide a breakdown nor a receipt. Bottom line the sink was unplugged for 400$. Poor customer service and the most outrageous price for a 30 min job of actual work. Don't recommend.

We had blown the fuse for our furnace on Christmas Eve Eve and the gentleman that answered the…read morephone, after midnight I might add, was very helpful walking my husband through how to fix the problem without charging for an emergency call. Highly recommend, great customer service.

Not happy with what is going on right now... my furnace went out. I called Saturday the tech came…read moreout right away. He said that the furnace needed be replaced and that he could do it on Monday first thing in the morning, it's Wednesday afternoon and I'm still waiting for it to get done (he dropped the new furnace off Monday evening, took the old furnace yesterday afternoon). If I could give less than one star I would.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.