This was the first time using New Way Plumbing. I am extremely satisfied. During the first time…read morethey came to the house to look at my water heater, they recommended a few different things to save me money. When they came again to install the new water heater, they drained and removed the old one and corrected some existing piping issues during the installation of the new one. They were both very knowledgeable, efficient, and stressed multiple times they try to keep costs low. They understand the financial situation that many of us are in. They were also extremely friendly and I felt very comfortable with them being in my home. I am very happy with the work they did and even after the conversations with Loretta about cost, I was still surprised how reasonably priced it was. I do not have enough good things to say about this company and specifically, Jerry and Loretta. I have some other issues with a bathroom sink and I will definitely being calling them again.

I contacted three plumbers to get an estimate on a job for our bathroom. The only one to return my…read morecall was New Way plumbing. They did an excellent job and were very reasonably price. They also wore face masks gloves and booties. They are pleasant to work with. They will be the only plumbers we use from now on! I had them install a water heater in the past and they were the best price of all plumbers we got quotes from.

I needed a valve replaced in our bathroom and I was referred to Jones plumbing by a friend. It was…read morereplaced in a timely manner and it was at a great price. I am very satisfied with their service and I would highly recommend them.

Very good at what they do! They did our bathroom remodel, excellent to deal with. They corrected…read moresome bad plumbing that was done in the past.

Worked at our house on two different projects and did a great job both times. Explained the work…read morebefore doing anything. Even fixed a mistake made by a previous plumbing company. We will definitely call these guys again for any plumbing issues.

Janaury 2023: Our sink was clogging - Lance came out and charged us $500 and our sink is still…read moreclogged - he tried to fix it AGAIN but now not only is it still clogged, it makes a gurlging noise SO HE OFFICALLY MADE IT WORSE. Dont let Lance come into your house - he is refusing a refund or to continue to work on it and said he will find a resolution for us- March 2023: he is now ignoring my phone calls and won't call me back like his wife Melissa promised me - save the headache and call a different company

Lance is a rip-off, he charged me hundreds of dollars to fix my plumbing and he only made it worse…read more- when i told him he made the issue worse instead of better, he said I could pay him hundreds more dollars and he will make it better. Lance is terrible. Call Lenharts Plumbing in Sterling -you will be MUCH better off: (815) 625-3252.

Our heating went out a few months ago and they sent someone out, turned out we needed a new control…read moreboard. Once he had the part and replaced it, we were charged somewhere in the range of $700 between the diagnosis, the part, and the labor. Last week when it started to warm up, our AC wasn't working. We had a family friend who knew a little about AC units come out to see what was wrong and he thought maybe there was some kind of wiring issue from when they installed the new control board. We called Loescher and they said it's not a wiring issue and the parts aren't connected. When we had someone out earlier today, they said it was indeed a wiring issue, that Loescher had crossed a bunch of wires and even forgot to reconnect a couple. He informed us that this isn't the first time this company has done this and to avoid them in the future. Please, if you're looking to have this kind of work done, don't call Loescher.

We use them for regular, yearly maintenance on our furnace and air conditioner units. The other…read morenight we noticed our ac wasn't cooling, gave them a call and someone showed up within an half hour. Found the problem immediately and fixed it, very happy with the service and much appreciated for quick response.

Although this company has an office in the town where I live, I was charged travel time for a…read moreservice call because the person traveled from another town. Be sure to ask when you schedule service how much extra it's going to cost. PS...this was not an emergency on my part.

I NEVER leave bad reviews, ever but this one is necessary. We had 2 different HVAC companies come…read moreand inspect our Central air units both said the same thing. They knew they were not getting the business because we were going through our home warranty holder. The home warranty place said we had to use Hinrichs plumbing so we had them come out the and do an inspection. We paid the $150 deductible. Over the next couple weeks we contacted both the warranty place and Hinrichs plumbing getting the run around with one saying they are waiting on the other and the other saying they did what was required. Mind you, it's hot. Our Air is NOT working and at the moment we have 2 sick kids that can't cool down. My husband called yesterday and was informed by the warranty place that they would not cover anything because Hindrichs said there is nothing wrong. My husband then called Hinrichs, Shane from Hinrichs told him that we are crooks just trying to get new equipment. Mind you, it's seriously 90 degrees in my home. I'm more frustrated that they wasted 2 weeks, we could of had a reputable company already have it installed and be Done with it. So lesson of the day Hinrichs is beyond unprofessional and I'm pretty sure The home warranty place is a scam and pays their "selected companies" to say what they want so nothing actually gets paid for.

From the owner: Serving the Sauk Valley area, Hinrichs Plumbing and Heating Inc has the knowledge and expertise for…read moreall of your plumbing and heating needs. Plumbing Services we offer include: New ConstructionWell & Pump ServiceSewer & Drain CleaningWater Softeners & RO UnitsSeptic Installation & RepairHeating Services we offer include:InstallationService & Repair Most Makes & ModelsIn floor heatBoilersWe pride ourselves in customer service and pay close attention to detail. We commit to offering QUALITY work at a REASONABLE rate.Call today for a free estimate.