Brandon and Jonathan of New Way Plumbing were terrific, installing our new water heater this…read moremorning and carrying away our old unit. They knew what they were doing and kept us informed all the way. They were very kind and polite and we had just sustained flood damage so our basement was a muddy mess and they did their job with a plomb! High praise, I know!

This was the first time using New Way Plumbing. I am extremely satisfied. During the first time…read morethey came to the house to look at my water heater, they recommended a few different things to save me money. When they came again to install the new water heater, they drained and removed the old one and corrected some existing piping issues during the installation of the new one. They were both very knowledgeable, efficient, and stressed multiple times they try to keep costs low. They understand the financial situation that many of us are in. They were also extremely friendly and I felt very comfortable with them being in my home. I am very happy with the work they did and even after the conversations with Loretta about cost, I was still surprised how reasonably priced it was. I do not have enough good things to say about this company and specifically, Jerry and Loretta. I have some other issues with a bathroom sink and I will definitely being calling them again.

During the course of homeownership, emergencies happen. And when I'm confronted with... Egads!…read moreThere's water in the basement - or - oh crap, I thought I could hook up my new vanity on my own, NOT - to - most recently coming back from Florida and my house is an iceberg, you know you've got to call in a tradesperson. And if you start calling trades alphabetically, the answer to emergent services is like...we can get you in next week! Not so with C & C HVAC. They have been at my door within a few hours, are quick to diagnose and fix the problem before they leave. Cost wise is no complaint either. I feel their pricing is very fair and affordable. They have a contact card in my phone - and they'll be my first call.

What prompt friendly service ! Called on a Monday due to kitchen faucet leaking, we bought a new…read moremoen brand at menards, they installed it & replaced new shut off valve , took an hr. Completely satisfied said I'd highly recommend to others. We'll less then a day later did not expect to call them again so soon, however they were once again called due to toilet leaking. We had replacement wax ring Dave was here again replace ring, bolts & done in less then an hr ! Quick professional service DEFINITELY will highly recommend this company. Joking said I hope to not call you tomorrow. Came on Monday, Tuesday, not need a 3rd time in a week. But if I do, they will be the one I call ! Rated in our book 5 stars *****

Every time I call these guys they jump right on whatever I need. They replaced my AC unit…read moreyesterday, did it in just a couple hours and left the place cleaner than when they started. Great people to deal with!!

They came out on very short notice to address an arcing kitchen light. We had tons of questions and…read morehe was happy to help. He replaced the light, repaired an outlet, and replaced a switch. Great service, we will be using them again!

I do not recommend this business. Beware of their shady business practices. The tech will tell you…read morehow much they charge and they will send you a bill for more. I was quoted 135 an hour on the weekend which I am ok with. The thing I wasn't told was I have to pay for the time it takes for the tech to leave his house(he was mowing his lawn), go to the shop then come to my house then work on my problem. The technician Mike did a good job, 15 minutes and he was done. There are plenty of electricians out there I suggest finding a more honest company. Steer clear of United the will bait and switch you.

Great folks at Alvarado - family owned and excellent service!! - CLread more

Excellent service, honest folks. I have used their service before and will call them again when a…read moreplumber is needed.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

Great customer service and came out to fix our furnace as fast as they could! Very reliableread more

I left my previous review that was originally a two star…read more While in my utility room after the new part was installed I noticed the installer added insulation to reduce noise and vibration along with fixing the other concerns I had. Great job Pemberton keep up the good work. Just called for an update on a replacement part for my newly installed furnace but the voice mailbox is full. Lookup reviews on Armstrong Furnaces before buying one, I didn't and now regret it. Installation could have been better, the inductor intake and exhaust are rubbing on my basement framework enhancing the vibration coming from within the furnace. When fixing a leaky water connection to my humidifier 3 days later the connection came loose and sprayed water all over my utility room and furnace. I don't mind that my new furnace has a defective part but I do expect the installer to support their products in a timely matter (it's been over two weeks now and counting). I also believe in taking pride in one's craft and that is missing with Pemberton. You know somethings wrong when there are only 5-star reviews on their website and nothing less.

Great service! Knowledgeable, reliable and friendly. Came within an hour of my call and fixed my…read morefurnace within an hour. Highly recommended!!!