There is a reason "dependable" is in their business name; great to work with, dependable to get the…read morejob done and done right. I referred them to my cousin who needs to get some sewer work done as well.

We had a blockage in a drain pipe between the floors in our old home. The tech was discontent to do…read morethe job, and upon using the largest auger available, proceeded to break the pipe which resulted in damage to our ceiling as well as between the floors of our home. He then left the job and I had to wait for the owner to come and I had hoped; repair the damage. The service call was compted, but my bathroom was not cleaned up, and the broken pipe was not replaced. Very poor service from a company with a good reputation. Took no responsibility for the damage, nor made any gestures towards making things right. Now I have to move because the repairs are not in my budget. Will never reccomend.

We had blown the fuse for our furnace on Christmas Eve Eve and the gentleman that answered the…read morephone, after midnight I might add, was very helpful walking my husband through how to fix the problem without charging for an emergency call. Highly recommend, great customer service.

Not happy with what is going on right now... my furnace went out. I called Saturday the tech came…read moreout right away. He said that the furnace needed be replaced and that he could do it on Monday first thing in the morning, it's Wednesday afternoon and I'm still waiting for it to get done (he dropped the new furnace off Monday evening, took the old furnace yesterday afternoon). If I could give less than one star I would.

Outstanding service. Professional expert and efficient technician. Prompt on tim arrival as…read morepromised. Excellent customer service. Easy to schedule. Recommend highly. First rate.

I had a plugged kitchen sink. They arrived late, charged me for overtime as he was on overtime…read moresince he was late. Did not have the tools needed to unplug a sink. Left for an hour to secure tool and charged me an extra hour to get the tool. Demanded immediate payment but would not provide a breakdown nor a receipt. Bottom line the sink was unplugged for 400$. Poor customer service and the most outrageous price for a 30 min job of actual work. Don't recommend.

We have used Davis Complete Heating & Cooling this past month for both A.C. and Furnace. We had…read morefree-on added to central air and had our furnace check for the winter done. Both were done with complete explanation given to us. Very prompt and professional. Prices very reasonable.

A huge thank you to Tod for not only helping my elderly in-laws, but for proactively calling me…read moreafterwards to make sure I was aware of future maintenance needs after diagnosing some issues with the air conditioning in their home. Their system did not have a filter installed and after taking care of the a/c he went the extra mile to go to the store and buy two filters on his own dime. He came back, installed one and left the other for a future change out. Great service from a businessman that cares for the people he does work for. Much appreciated.

Tod and crew will take care of all your needs. He has installed a new A/C unit and serviced our…read morefurnace. Fair, honest, and won't sell you what you don't need. Give them a try and I guarantee Comfort Zone will be your go to for HVAC needs!

Brandon and Jonathan of New Way Plumbing were terrific, installing our new water heater this…read moremorning and carrying away our old unit. They knew what they were doing and kept us informed all the way. They were very kind and polite and we had just sustained flood damage so our basement was a muddy mess and they did their job with a plomb! High praise, I know!

This was the first time using New Way Plumbing. I am extremely satisfied. During the first time…read morethey came to the house to look at my water heater, they recommended a few different things to save me money. When they came again to install the new water heater, they drained and removed the old one and corrected some existing piping issues during the installation of the new one. They were both very knowledgeable, efficient, and stressed multiple times they try to keep costs low. They understand the financial situation that many of us are in. They were also extremely friendly and I felt very comfortable with them being in my home. I am very happy with the work they did and even after the conversations with Loretta about cost, I was still surprised how reasonably priced it was. I do not have enough good things to say about this company and specifically, Jerry and Loretta. I have some other issues with a bathroom sink and I will definitely being calling them again.

i got up this morning and i had no heat. i checked the thermostat and everything else i could…read morefind or think of. my husband has alzheimers and i knew he would not tolerate the cold. i left a "message" for boonstra heating in fulton (my mom always called them) and i got a message right back that said "on my way". what a blessing and there he was in my drive. furnace fixed and i have heat. they are the very best i have ever found over the last many years. certainly are nice people and they care.

Caleb is the best! Came to my house on a Sunday evening to troubleshoot my furnace. Had a new one…read moreinstalled the next day.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.