Referred here by family member. Appointment was for 9am they took my dog at 9 am. They worked…read moreon her and made her look beautiful. The snow and wetness did a job on her this winter lol. Would recommend this place to anyone. The staff was super friendly and the clerk that took her in explained everything in detail as to what they were going to do. See ya in 6 weeks.

First These people refuse to take responsibility and then after that the owner personally goes and…read morehits me up and tells me he gonna be taking care of the medical bill and give me a free year of service as long as I delete all the reviews It's been a month since then and now the owner is ignoring my phone calls. Do not leave your dog with these people they do not take accountability for the actions of ther workers. At the same time they do not keep there word all the proof is in the pictures . Do yourself the favor and stay away.

Great experience! Sarah is friendly, caring, and did a wonderful job grooming my pet. Highly…read morerecommend!

My dog Beane is a super senior-16 years young- so traditional grooming appointments do not usually…read morego well. This was our first time using a mobile groomer and we wished we'd done it sooner! After the appointment, Beane was happy, had the zoomies and smelled so fresh n clean! Will definitely be using Sassy Styles again.

I first met Erica in 2015 when I started working with her as a bather. I already had a little…read moreexperience in the pet care industry, but I had no idea that meeting her would completely change the course of my life and career. From day one, Erica welcomed me with open arms. She believed in me, encouraged me, and was always willing to share her knowledge. Through her academy, I completed a 500-hour grooming course that became the foundation of everything I know today. Erica taught me far more than just grooming techniques. She taught me about dog breeds, coat types, breed-specific haircuts, proper hygiene procedures, skin and coat care, hydration treatments, nail trimming, ear cleaning, and even how to safely perform anal gland expression. Every lesson was taught with incredible patience, attention to detail, and genuine care. What truly sets Erica apart is the way she teaches people to understand animals. She taught me how to read a dog's body language, recognize their fears and anxieties, help them feel safe, and handle them with kindness, respect, and compassion. She always emphasized that grooming is not just about appearance--it's about building trust and creating a positive experience for each pet. Today, I am a professional groomer and proud owner of my own business, and I can honestly say that none of this would have been possible without Erica's guidance, mentorship, and constant encouragement. She helped me discover my passion and my purpose in life. Working with animals is something I truly love, and I am forever grateful that she played such an important role in that journey. In all my years working in this industry, I have never met anyone who cares for animals the way Erika does. Her dedication, knowledge, patience, and love for every pet she works with are truly exceptional. She is not only an amazing professional but also an incredible mentor and human being. Thank you, Erica , for believing in me, teaching me, and inspiring me to become the groomer and business owner I am today. I will always be grateful for everything you have done for me and for so many animals. Highly recommended!

We love it here because I know my dog Taina is in good hands. They show her kindness and lots of…read morelove. At the end of the day as a dog owner that is what gives me peace of mind. When I leave Taina I feel comfortable and grateful that she is in good hands. Plus she looks fabulous when I pick her up. Elizabeth Taina

I am extremely disappointed with Joline Pet Spa & Boutique and feel compelled to share my terrible…read moreexperience. I took my dog, Blu, here for grooming on 12/13. Later that night, I noticed he was squinting his left eye and barely opening it. I waited two days, hoping it would improve, but it didn't. When I called to express my concern, the lady at the front desk showed little to no empathy. All she said was that it wasn't their fault and that I should take him to the vet. She also mentioned I could come in to view pictures and videos. Hoping Blu would improve, I ordered an antibiotic cream and waited. A week later, when his condition didn't get better and he was clearly in pain, I called back to express my worry and frustration. This time, the lady at the front desk was extremely rude and dismissive. She repeated, "It wasn't us, there's nothing I can do to help you. Take him to the vet or come in to see the videos." I decided to visit in person. Upon arrival, I wasn't greeted. The front desk lady just walked to the back to get the manager. When the manager came out, she pulled out her iPhone, showed me a photo of Blu, and said, "When he left here, both eyes were open, so it wasn't us." I explained again that Blu wasn't like this before his grooming. I asked to see the video, and she said it was an hour long and asked if I had time to sit there and watch it. I asked her to send it to me instead, and she refused, citing that other dogs were visible in the video. The lack of accountability was astounding. I asked her, "If I get into a car accident and my back starts hurting the next day, does that mean the accident didn't cause it because the pain wasn't immediate?" She brushed off my concerns, saying she's been doing this for 15 years and that if they had caused the issue, it would've been immediate. After 4 years of bringing Blu here, I felt like just another customer. No empathy, no accountability, no effort to make the situation right. I told her I wasn't asking for money--just some compassion during a difficult situation. Instead, I was met with defensiveness and dismissiveness. I finally took Blu to the vet, and the doctor said his eye issue likely happened during grooming--possibly from shampoo getting into his eye, unsanitized scissors, or rough handling during trimming. I wouldn't recommend this place to anyone. They're only interested in collecting your money and returning your dog after a haircut. If you care about your pet's safety and well-being, take them elsewhere. If anyone has questions about my experience, feel free to reach out.

The people here treat my babies like they are family , Been…read morewith joline for 12 years n drive an hour because they are worth it!

Frankie usually just stops in for a manicure, which he hates, but Collette is the best: she is very…read moresensitive and skilled--making it as quick and calm as possible.

I brought my pet in today at 11 AM and he was not finished until 6 o'clock in the evening I…read moreunderstand it gets busy, but when I picked up my pet, he looked very choppy, looking as if it was a rushed job. His paw pads were not clean at all. They weren't even touched. Only his nails were trimmed, and he had a scar on the top of his nose that the owner claims she had no idea where that came from there. he's a golden doodle, and I specifically gave the owner a picture on how I would like for him to look, and he looked nothing like the photo at all I would not recommend this place.

The first photo is the before picture. I absolutely loved this place! They were able to fit us in…read moreat the very last minute, which we really appreciated. It was my hazel first haircut, and it turned out perfectly. As you can see from the photos, the results were amazing. The staff was friendly and welcoming from the moment we walked in, and the atmosphere was warm and inviting. Overall, it was a wonderful experience, and I would definitely come back and highly recommend this place to others!

I scheduled a grooming appointment for Emma yesterday after coming to the store and being told they…read morecould not accommodate her without an appointment. Today, I arrived on time and left her there as scheduled. It has now been almost two hours, and she is still not ready. Emma is a very sweet, gentle Miniature Pinscher, so there is no reason for such a long delay. What is the point of requiring an appointment if the scheduled time is not respected? This shows a complete lack of consideration for both customers and their pets. I am extremely disappointed with the service and the way this was handled.

My Giuseppe ( Bernese Mountain Dog ) loves his adventures with Melissa and her team.......she is so…read moresweet and the best dog trainer !!!!! She truly loves dogs. I highly recommend !!!!!!!

This team have helped us pre-pandemic and all the way through. From daily walks to beach trips,…read morehikes, and all kinds of other adventures. Our sweet boy Dusty pins his nose to the window waiting for them. They are THE BEST. P.S. they always get the pups to pose like they're going to be on an album cover... I love it

The folks at Chilltown are very professional and listen to your questions and requests. My two…read moreMaine Coons look amazing!! We already booked our third appointment!

Excellent groomers! My dog came back looking her best. Nice calm environment for grooming....very…read moreclean also. Prices are very fair and they accommodated my senior girl very nicely. Highly recommend. We also took our two cats there for grooming...again an excellent job. Highly recommend. All three returned very calm and peaceful.

Some of the kindest and most caring people. We fostered a dog and they were incredible with her…read more Highly recommend this grooming place.

My Love Pets & Grooming is a phenomenal pet store, and grooming boutique…read more I was amazed at all the various raw pet food products. CBD oil, and treats for dogs. Absolutely amazing. The bakery style pet cakes, cookies, and treats are beautiful. They have a great selection of high end pet food from Italy, that is all organic, holistic, certified non gmo which the lady Ru was nice enough to offer a sample. This is the only store near by that has a in stock selection of Health Extension holistic small bites dog food for my pups. They also have a rewards program wherein if you buy 12 bags of the dog food you get a free bag, which is very nice. The pet accessories are beautiful. The dog coats, booties, sweaters, are absolutely adorable. I was blown away by the cleanliness, organization, and the store smelled amazing. I personally want to thank Ru, for the amazing shopping experience, Ru is an absolute gem. With amazing service, and awesome shopping experience this store will be my regular place for buying food, accessories, or treats for my pampered furbabies.

I clicked on the website link from the yelp website and it is u available. Not a good sign for…read morethose who want to get information. I also decided to call and when someone picked up , they never said anything. Figured it was my phone and called again and the same thing happened. Someone answered and hung up the call as I'm saying hello. How can someone who's interested get in touch ?? Pls advise. sounds like a child answering the phone and hanging it up.

Loved how my poodle came out. She needed a good bath and cut. They cleaned her ears and pluck out…read moreher ear hair. Overall they did a great work I had a lot of matted hair issues with my dog and they were able to work with me on it. Plus they came to my house which was great I didn't have to worry about driving anywhere.