I have been getting my hair done by Chenell Thomas for over 10 years now and that should tell you something about the service. I am treated fabulously each time I come in by every staff member there they are they are happy and my experience is great each time I go I feel beautiful when I leave. Sometimes I've even given a picture. She says she doesn't know if she can do it, but oh yes, she can!! read more

Love this shop!!! It smells of Shea butter and incense!! Such a cute shop!! Came here a couple weeks ago to start my locs and booked an appt with Cicile. She is so sweet and very accommodating. Love my starter locs and will be coming here every month til I get loc'd up!!!! Such a long and PATIENT process, which I have none of, but will definitely be worth it!!!! Very excited for the upcoming months. read more

The customer service I received for a consultation for sister locs was sub-par, not only did she take a while to respond but she tried to reschedule my appointment at the last minute. I ended up going somewhere else. read more

I stand by what I wrote, she's outstanding when she show up . She just need to learn time management.

Started my locs here with Ms. Gretchen and it was the best decision I've ever made! Great customer service. Always experience smells of coconut oil, shea butter, good music & good vibes! Prices are very reasonable. I travel to this location from orange county every 6 weeks will continue to do so! read more

Bonded By Roots - Loc'd!! - Hair Salons Near Me - Long Beach, California

After speaking with 3 sisterlock consultants that are listed on the sisterlock website, I am completely changing my review from bad to worse. IF YOU ARE CONSIDERING SISTERLOCKS, DO NOT START THEM HERE!! Cecile started my locs and I was told that I was set up to fail from the very beginning. First, they were too small for my hair type. They should have been started from the ends. I was grossly charged too much. I came in to do my touchups here for the following 18 months about every 4-6 weeks. For the most part, new growth was retightened and she washed my hair. She didn't groom my locs or even offer to shampoo me until I saw her washing someone else's hair. She told me to separate them and keep mty hair wrapped up at night and tio band them when I wash them with the shampoo. This was ALL of the information I was given. At about 18 months when the hair was starting to lock, they bunched and were fat in some places and extremely frizzy and not uniform at all. I thought that maybe something I did that caused this, but other consultants have informed me that if I was given maintenance and advice, this would have all been prevented. I told Cecile about the problem and asked her to fix it, and she did was say that she was sorry. After all the time and especially money that I spent to have someone completely turn their back on me is extremely hurtful and enrages me. One of the consultants told me that she would file a suit if she were me. I am still considering it. If you want to pay top dollar for some mediocre work, then this is the place to be. I would STRONGLY advice you to only get sisterlocks started by people listed on their website. In choosing someone from the website, you have more assurances and someone to advocate and rectify any problems, if some arise. I appreciate the consultants that have FREELY shared their advice and offered some solutions. That has restored some of my faith that people really do care and aren't just in it for the money. I waited about 6 months after I was blown off to inquire about what went wrong between Cecile and I. I wanted to clear the air and she if maybe there was a misunderstanding on my end. She wouldn't answer the phone or return my text messages. To me, this is further evidence that she knew and intentionally ripped me off. When you do right by somebody, there is no reason to hide. read more

Bonded By Roots - Almost every loc was like this. Notice the uneven thickness. This is due to improper size for my hair type and lack of proper maintenance. - Hair Salons Near Me - Long Beach, California

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Last month, I had the blessing of Chenel, retwisting my locs. She did an amazing job and I'm beyond satisfied with the service. My photos finally came in so I can leave this review now lol read more

Individuals and Box Braids are their specialty. Basic cornrows without designs are also done well. The prices are within reason and comparable to most braid shops in LA. I particularly like this place because of the ease of getting in and out of the shop quickly. Braiders are fast and take minimal breaks. You can also request multiple braiders for even faster service. I recommend making a 9am morning appointment on a weekday. Weekends are busy. read more

I'm from Norcal, but paying a visit to my family here in SoCal. As I yelped cornrows a few names came up, but this particular business caught my eye. This wonderful little lady named Keisha answered the phone and spoke to my 13 year old daughter Savannah. Keisha came in on her day off to braid my daughters hair. Keisha is a very sweet soft spoken lady who definitely can braid hair. My daughter loves her hair. Shop was clean other staffs was friendly. I highly recommend this shop. read more

Bonded By Roots - 2 hours to do her hair. It was fast. - Hair Salons Near Me - Long Beach, California

Ms. Rae did an amazing job on my sons hair and worked both of them in on the same day. The salon is clean, in a nice area, and the staff is very down to earth and friendly. I highly recommend Ms. Rae and her Excellent Service!! My boys can't wait to return for a re-twist. read more

Bonded By Roots - Youngest under dryer - Hair Salons Near Me - Long Beach, California

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Hello, how do I book an appointment with one of your stylist? I tried calling the salon, but no one answered. Thanks in advance

I never do reviews but i decided to do1 this time...this place has good vibes and good energy flowing throughout. I called and got an appointment with Rae on a 1 day notice....everything worked out cool for me...hair washed and locks tightened up...and good conversation while i was in the chair.. i would recommend her from her..thats an easy call...at the same time, all these ladies handle there business....Thanks for the hook up Rae...ill be back sooner than later... THE CABLE GUY read more

I have been searching for a natural hair care salon for a while and I have finally found the one. Most beauticians I've been to don't take their time to detangle my hair. In fact they cause my hair to tangle more as they would try detangling it. I went to Gretchen and she not only detangled my hair in less time than any other person has ever done, she also caused way less hair shedding than any other time I've had my hair done. She's like a wizard when it comes to hair care. She really knows what she's doing. I look forward to going back to her. She did a beautiful two-strand twist on my hair, which has gotten me many compliments. I wish I would have known about this place years ago when I began wearing my hair in its natural state. I will definitely be returning. read more

This review comes with great regret. I really wanted to like this place. I saw Gretchen at the grocery store and I loved her locs. I got her information and decided it was time I took the "plunge". Worst mistake and really it's all my fault. First off I've been two 3 different loctician for quotes. All of them told me I have "soft hair" and that interlocking was the best way for me to start my locs. When I got a consultation from Gretchen she told me straight palm rolling and no tools. I figured she knew what she was doing...And again it's my fault. If 3 people told me I would need something and she told me I wouldn't - that should have been a red flag. Story short - I went to her and she palm rolled by hair and they didn't last a week. Some I had to retwist and some I had to two strand twist, some I braided - they were all over the place. The parts were big and not uniform. Just a mess. I went back after 4 weeks for a retwist and I really really wanted them to look right. Nope, she retwist them and again they were not tight at the root. They were loose and still coming a loose. That was the worst 4-5 weeks because I didn't wash my hair. I told her my needs ahead of time and I like to work out and she gave me Palm rolls. I took them out and decided to go elsewhere. Overall: Salon is nice and a great location, stylist are not that friendly. read more

Beware of Nikki!!! After 10 months of growing my hair out from a shaved cut, i decided to go to nikki for a press n curl. Firstly, our appointment was scheduled at 7am but she arrived 15 minutes late. I wasn't worried about it as i was the only one in the shop. She then washed blow dried, press trimmed and flat ironed my hair, charging me a total of $80. Once home, the press n curl didnt last so i decided to wash my hair because i wanted to refrain from putting heat on it myself. After washing my hair, i noticed my texture would not come back. NIKKI COMPLETELY DAMAGED MY HAIR WITH TOO MUCH HEAT. I exclaimed to her what happened and asked for refund but she denied and told me she'd offer me a free steam treatment. Anyone that knows anything about heat damage knows the hair needs to be cut as it will not revert back to its natural curl. Nikki is very unprofessional and shady as she damaged my hair and will not give me at lease a partial refund (which i would have been okay with) . DO NOT GO TO HER ! *first picture is my natural hair before the disaster* *second picture is her work* *3-6 pictures is my hair now. Damaged read more

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I've been coming here for 2 years now and Chenel is 1/3 people (family & myself) to twist my Locs and she is Great at what she does. The shampoo is a tingly peppermint and feels great on my scalp. She twists very quick... Quicker than I could ever twist and the people in the shop offer good stories. I leave her shop with my hair smelling great, shiny from being moisturized and a overly satisfied guest. I will get my hair done with Chenel as long as she will allow me too ;-) read more

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I started my Sisterlocs Bonded By Roots with Chenel on 4/29/2008 and have been going to her ever since. My experience with Chanel has been exceptional. Her prices are fair and reasonable, no price gouging. Plus, she really cares about the health of your hair. I love the shop's ambiance and the people who work there are friendly and a joy to be around, not catty/gossipy like some other salons. You won't regret going to this establishment. She also sells, for you convenience, great hair and scalp products for natural hair. The Shea Butter mixtures has a delightful fragrance also. read more

I've been coming here for 3 1/2 years and love the atmosphere it is very positive.and chenel is great at what she does....she has maintained my locs since I've been coming here, started them at 2 inches now they are way down my back..... I love them! read more

Five stars hands down. I had a great experience from the start. Cecil (sorry if I spelled her name wrong) was nice answering all of my questions on my phone calls. She was likely busy when I called, but still tended to each question with great care. When I arrived (early), she was nice and greeted me as well as the other beautician who was working also. The vibe there is comforting. They laugh and joke like a normal salon and you feel welcomed into the "family" as soon as you enter. Cecil got right to work on my hair & did it in less time than I expected (under 2 1/2 hours). Usually beauticians take longer than their quoted time but she quoted the timing almost perfectly. I recommend these ladies for all your natural hair needs. Cecil was knowledgable and did a terrific job on my starter Locs (see pictures). I will be back for certain... I've already made my appointment lol read more

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Cecille is awesome! She did a great job on my hair. I got a ton of compliments. I will be coming here from now on! I can't say enough good things about her. Plus, she got me in on-time and finished on-time. read more

Bonded By Roots - Love my new do! Thanks Cecile! - Hair Salons Near Me - Long Beach, California

I called to schedule a consultation with Cicile for a updo for my wedding. She was very professional and made an appointment with me for a free consultation. Upon arrival she greeted my wedding planner and I and and began to examine my hair. We discussed hair styles and scheduled appointments for my engagement photos and wedding date. I decided to get my hair retightened as apart of the appointment once I left I was concerned because I had only realized that I forgot to verify Sisterloc consultant but after reading the reviews I have no fear that she will do a great job. Her clients reviews all are top notch. read more

Bonded By Roots - This is hair after 6 weeks of wear and tear and still looks good. ...thanks Cicile - Hair Salons Near Me - Long Beach, California

I was looking for someone to maintain my sons' dreads. We found the perfect person. Her name is Danielle. She dyed, washed and retwisted my his hair and it looks great. Both of us love the outcome. She was very pleasant and professional. We found exactly what we were looking for at Bonded by Roots. Thank you. read more

Professional. Time efficient. Friendly. Knowledgeable. I could go on and on. Chanel and the staff do it right. Locs, natural, weaves, press n curl, barber, and more. They offer natural hair care products including the best Shea butter, and I have tried many before it. The location is nice and welcoming. THE best shop experience I have had in life. I'm a happy customer of 3 years! read more

I have been coming here for 6 months and I love it!! I go to the barber in the back, Don. Always pleasant smiling faces both at the front hair salon and the barber in the back. If you have natural hair care needs, then this is definitely the place for you. read more

Bonded By Roots - Hair Salons Near Me - Long Beach, California

I moved to California a couple months ago and was in need of dread maintenance. I work many hours so I don't have much time for myself. After reviewing the ratings in yelp, i decided to try this place. I called, spoke with Reh. Who was able to fit me in that same day! Couple hours later, i was done. I had the best dread cleansing massage ever!!! Reh was able to maintain my dreads, cleanse them on the same day. I scheduled an appointment for my routine maintenance. Thanks Reh! read more

Great loc'tician. A little bit of a wait but worth the refresh. They also do other natural hairstyles as well. If you're specific on what goes on your scalp/hair bring it with you. read more

What a relaxing classy hair salon!!! It's a place to relax and get beautiful at the same time!! My hair dresser is Gretchen, she's the best!!!! She's styled my hair for over 35 YEARS!!!!!! Actually, she's the only one that I will allow to press my hair. It's nice to have a stylist that's concerned about your overall health. And I fly all the way from Maryland just to sit in her chair. read more

Today I got my hair braided here by Keisha. First off let me say she was so nice I had never gotten my hair braided from a professional but let me say it looks great. Wasn't painful and the price was even more great if your looking to get your hair braided I suggest you to come here great for all hair types! read more

Bonded By Roots - Keisha who braided my hair ! - Hair Salons Near Me - Long Beach, California

Rae is an awesome "loc specialist"!! My son tried many times to start his locs. He did not care for his locs & they were full of lint. I wish I would have had a before picture of the disaster. Rae Blessed his hair. She gives full service at a great price!! She shampoos, massages the scalp,twists the locs & removes the lint. A true miracle worker!!! We called many salons & he tried a few. His locs always untwisted or looked matted in less than a week. Rae's locs still look fresh even after 6 weeks or more & my son's does not take good care of his hair. He is now a regular customer & his hair is looking much better & very healthy. Oh & I must comment on her speed!! She is very fast!! Her work is beautiful & she does not spend 8 hours on one head. My son's hair is to his neck (without shrinkage) and he is usually done in less than 1.5 hours!! This is with the full service described above!! I'm next. Going to start my sister locs soon!! And to top it off...her personality is awesome!! She has the most beautiful & calming SPIRIT & SOUL!! Can't say enough wonderful things about Rae!! Love her!! read more

I had an appointment today with Rae at Bonded by Roots and she was amazing! Everyone there was hilarious, friendly, and down to earth. I felt really comfortable, and Rae was really professional and personable. I would definitely recommend her if you're looking for someone who cares about what she does. This was my first time at this shop, and i will definitely be returning! Thanks again Rae!! :) read more

7 years is a beautiful costner - client relationship i am going to be next the best relationships lest a time and 7 years is a perfect start to life read more

Great reviews, professional and immediate greeting when I did a walk-in consultation, got a quick appointment for the very next day, show up for the appointment.... WAIT 30 MINUTES and the stylist never showed up! Even her coworkers recognized me and wondered what was going on. I finally announced my departure and they must've called her. She then called me and said she left me a message on my phone (I had nothing) and that she "tried to text" me. Never even attempted to reschedule or offer any solution to rectify the situation, just a simple "sorry." I'm extremely disappointed; I've looked forward to my very first 2-strand twists all day! Not cool. read more

Chenel is amazing. My locs have never been happier. I was searching for a long time for someone to work on my hair until i found Chenel. Her prices are fair and reasonable and she really knows what she is doing. She is very gentle with my hair and all the products she uses always make my hair feel and smell good. The salon's ambiance is great and the staff there is very friendly. I have gotten many compliments for my hair and would recommend this place to everyone, read more

I scheduled my appointment with Keisha for some cornrows in the front and individual braids in the back. I saw the great reviews from Yelp and decided to try this place. I was not disappointed! Keisha was very nice, professional and informative with her prices and hairstyle options when I called to make my 9:00am appointment. I was in the chair right ontime! My hair looks very nice, not tight at all and I paid a very reasonable price! Shout Out to Keisha and this very nice location! Ok, so the parking is a little disrespectful. The surrounding areas are only two hour parking. No meters, just a sign that says Two hours buddy! You are on a timer! You definitely have the option to park in front of jack in the box where there is no limit parking However, the early bird gets the worm! Thankfully I was able to move my car before my two hour limit was up and I found a spot right in front of jack in the box! read more

I have been coming here for almost 5 years and the service is FANTASTIC. Chenel hooks my hair up every time. There is no one like her. The ladies at the shop are very sweet and welcoming. If you're looking for a loctician she is the one. She gives my hair LIFE... read more

I first heard about the Salon by a friend because of the amazing Shea butter with mango... it is a great product While i was there to buy only the product i notice Chenel doing Sisterlocks which is something i have been considering for awhile. I had a consultation with her (Chenel) she was very informative to giving me the information and making sure i was ready to make the transition. She is very nice and i would recommend her. I decided to make a lifestyle change and made an appt for the sisterlocks. As of January 5th, 2014, I've been sisterlocked for almost 4 weeks. I'm looking forward to my first re tightening. I love the freedom and I'm looking forward to this new journey. Thanks Chenel. read more

Thanks for helping me with a same day appointment. I was in and out and off to my job interview. Nailed it!

I've been getting my hair twisted by Chanel for years, before she established Bonded by Roots. My experience with Chanel has been exceptional. Her prices are fair and reasonable, no price gouging. Plus, she really cares about the health of your hair. I drive to her shop from Orange County because its worth it. I love the shop's ambiance and the people who work there are friendly and a joy to be around, not catty/gossipy like some other salons. If you are ready to come to the Mother Land (return to your natural hair) visit Bonded By Roots - you won't regret it. And remember patience is virtue, you'll need it during your first year of locing. I am on my second year and I have no regrets. read more

I've never left a yelp review before. And I've never gotten my hair braided before. But I had individuals done yesterday by Keisha and i absolutely love them. Friendly atmosphere, good vibes, definitely recommend this place. read more

Bonded By Roots - Hair Salons Near Me - Long Beach, California

Gretchen started my son's locs and he loves her!!! I love her work, she is kind and she is an expert in loc care. The environment is very inviting, the shop is clean and has a positive vibe. read more