Dr. Irons is a highly adept and compassionate vet, and I was incredibly relieved to find a way to…read moreensure my cat can receive crucial and consistent care in the city. I've searched without success for years for an adequate veterinary provider, as my five-year-old cat, Rex, gets extremely stressed and anxious going to the vet's office. Comfort Paws offers the in-home alternative we need, and I'm so grateful for their services. Dr. Irons was prompt, friendly, organized, and communicative. She listened carefully to my concerns about Rex's health and my characterization of his temperament, and approached him in a way that allowed her to do a much more thorough examination than any other vet has without upsetting him unduly. When he became agitated near the end of the visit (as most cats would when receiving shots), she gave him the space he needed to calm down and monitored his body language and signals to prevent any injury or further distress. Comfort Paws will continue to be our go-to vet going forward, and I'm so happy to have found somewhere that can work with us to make sure Rex--who's a very sweet, amiable kitty, but who happens to be a large cat with major fears around medical treatment--can thrive.

Saying goodbye to our beloved 14-year old dog was the hardest experience we've ever faced, and I…read morecannot imagine having gone through it without the care we received from Dr. Irons. From the very beginning, she was gentle, thoughtful, and deeply respectful of both our dog and our family. I might also add that while it wasn't yet an emergency situation, she was able to come on very short notice, which alleviated our dog's pain, and our emotional discomfort. She moved at a pace that honored what we were going through, explaining everything clearly while also knowing when to step back and simply give us space. Our dog was able to pass peacefully, surrounded by love, in an environment that felt calm and intentional rather than clinical. In a moment filled with overwhelming grief, she brought a sense of steadiness and grace that we won't forget. She provided compassionate care at the moment we needed it most. We are incredibly grateful and thankful, and would recommend her without hesitation to anyone facing this heartbreaking decision.

Dr. Loose is amazing but their practice is too busy. Due to high demand, it's hard to get a timely…read moreappointment. I'm still waiting to receive a copy of the SOAP notes from my visit one week ago, having emailed about it several times. She has cared for my cat for many years, but since it's so hard to get an appointment and also the documentation needed to get reimbursed by my insurance, I'm going to try other practices. Not Bond Vet, which is run by private equity.

Dr. Loose, the best vet in NYC, now has the best facility to match. I've never been to a vet's…read moreoffice and thought how beautiful and comfortable it was, but this office is amazing and unparalleled. Dr. Loose's skills and expertise are exceptional. During our years with Dr. Loose, she's diagnosed and treated issues that we believe that other lesser vets would have missed. Dr. Loose combines talent and true love for animals. Her compassion is unmatched. As great as the office is, the staff is even better. Everyone is polite, caring, sensitive and friendly. It's really a pleasure to bring an animal to Dr. Loose. Dr. Loose is the perfect combination of respecting the client's wishes, but being firm with her guidance when she sees benefit for the animal. For example, we didn't want to take a certain vaccination, but Dr. Loose made the point about the risks in our area, and we went with her guidance. We were glad that she made things clear. Even more amazing is that Dr. Loose continues to price her services very fairly. The value is just terrific. We are on our third puppy under Dr. Loose's care, and we wouldn't take him anywhere else.

My wife and I was on our second visit to this animal hospital. The first time I couldn't come and…read moreshe was transferred to a 2nd location they have and the experience was good. We both returned to this location for our cat Cubs annual physical. Once again we were transferred to this time a third location were unaware of. We walked in with a white couple with a dog and the couple asked us to go ahead of them the male behind the desk never responded to my wife asking him questions about our appointment. And when the female desk employee responded to my wife the male receptionist responded to the white couple! Not sure what that was about and all the while Cubs nervous and meowing. We decided to reschedule to next week because it was my birthday and we had plans this time it's directly with thier second location and I'm grateful.

My angel did great ! Healed up perfect , no scar. Another vet did the procedure so happy with her…read morecare.

Dr. Terra and the entire team at Prospect Heights Animal Hospital went above and beyond for my dog…read moreCharlie, who was attacked and bitten by another dog last month. At every visit, he received attentive, gentle, and thorough care, and I've had plenty of questions answered by email throughout his recovery process. The staff are always so welcoming and efficient. Throughout this unfortunate ordeal, Charlie still loves it there -- enough that he will stop in to say hello and weigh himself (and get a cookie). I feel very fortunate that we have this resource in our neighborhood.

I am so thankful for the team at Prospect Heights Animal Hospital. I just had to go through the…read moredifficult process of accepting that my little dog, Brooklyn, was ready to go, and Dr. Barry and the team at the clinic truly helped during this difficult time. I felt well taken care of, I was given as much time as I needed, and I could see that Brooklyn was comfortable and in no pain up to his final moment. I do not usually write reviews, but I felt compelled to share this as I know others may go through difficult moments like these, and it really helps to feel genuine compassion from those that are helping care for your loved ones. I will always miss my pup, but I will never forget the way this team helped me through the entire process.

We've been taking all of our fur babies, colony cats and rescues here since they first opened…read more Dr. Zawie and Dr. Pordfino were amazing! They are sorely missed. Dr. Zamora staked right in and continues to offer compassionate and expert care. The staff is amazing, and they are all empathetic and professional. We've sadly brought many in at end of life, and they are all comforting. They worked with us when we brought several rescue kittens with FIV that had to be euthanized. I wouldn't trust our fur babies to anyone else. Awesome Vet

The owner's response contains inaccurate information. This appointment was not made "the night…read morebefore." It was scheduled approximately two weeks in advance because my schedule is busy and I needed the appointment. As shown in my screenshots and call logs, I communicated with the office multiple times that morning that I was actively on my way from Staten Island and provided an updated ETA. Despite that, I received voicemails threatening cancellation only minutes after my scheduled appointment time while actively driving and parking. I also reached out privately to management before posting publicly and received no response or accountability. At this point, I stand by my review regarding the lack of professionalism, bedside manner, and how the situation was handled.

Very kind and professional vets. I brought my cat in after she was showing signs of distress and…read morethey helped calm my fears.

Great experience from the moment I went into the moment I left. Very friendly staff. My ball…read morephython had stuck eye shed and Dr. Emily removed them. She was very gentle with Mango and I was so happy she was able to remove Mango's eye shed. Great experience.

Quick, responsive, knowledgeable and understanding. I brought in my cats and they needed…read moreextractions. Most affordable you're going to find in the city!

There is a joke "don't go to a doc whose office plans died". Check out thriving plants at Park…read moreSlope Veterinary Center!:-) My cat got queen treatment. Again. This time for change diet, allergies and due vaccines. Tail is up! Energy of 6 months kitten. Our Vet really took time to analyze why cat is not feeling well.

In a neighborhood as charming as Brooklyn Heights, this vet exceeds expectations. Let me tell you…read morewhy. 1. The curb appeal of this vet is so cute. It adds to the charm of the neighborhood. They always decorate for holidays, and I especially love the giant skeleton they have at Halloween. Plus, we always have cute dogs hanging out at that corner. 2. I love that we have a privately owned, neighborhood vet in Brooklyn Heights. I was expecting the staff to be compassionate and helpful, and they were beyond nice. The inside is very cozy, but the patient rooms look modern and clean. 3. Brooklyn Heights is fancy, so I wasn't sure what to expect when it came to the bill. My dog Jeffrey had to renew all his annual vaccinations plus his three-year vaccinations. He had a full wellness check, including bloodwork and a fecal test. He had the works. It was expensive, but not unreasonable. Across all 5 vaccines and testing, it was maybe $100 more compared to prices at our last VCA vet in Boerum Hill. I was expecting more TBH. They also swabbed Jeffrey's ear to check for bacteria, and I did not see this on our bill. Thank you for that, Dr Chan! 4. I had read some reviews of people complaining about how the staff was difficult when asked for price breakdowns. I DID ask, and they were so kind. They really went out of their way to explain everything to me before I was charged or any procedures/testing had been done. If you had any questions or concerns with pricing, I would not hesitate to ask their staff, as they could not have been more accommodating. 5. Dr. Chan and her assistant (I'm looking for her name!) really went out of their way to adore Jeffrey. They were so sweet with him, and kept mentioning how cute and perfect he was (WHICH HE IS) and no parent gets tired of hearing how wonderful their child is.

Love Dr T & Dr Chan Staff always goes above and beyond…read more There isn't any other place I would consider bringing my pet. Have been going for at least 10 years.

I love this group. They are all so helpful and professional. I give a special thanks to Opal who…read morehas been incredibly wonderful, recently helping us navigate a transatlantic journey for our senior dog. Thanks Opal!!!

There is a reason the vet here decided to become a vet - it's because she has no idea how to…read moreappropriately interact with humans. zero people skills. She is like 6'5" tall and stares down at you wagging her finger at you and chastising you like a school marm even though you haven't done anything wrong. Having said that, the front desk folks are amazing - they are personable, and helpful.

It is really expensive here. We paid $591.45 for a concern we had about our cat vomiting often…read more They didn't try to upsell us but gave us options. They were so warm about switching an appointment I mistakenly made in a different borough. I chose this place due to the reviews and due to how easy it was to find a place that's convenient to us both time wise and location wise. Our cat likes the free treats provided for cats and dogs. On another note, I learned scheduled visits are $130 and walk ins are $150. This was the breakdown: Examination and Consultation: $130.00 Labwork - Senior Screen Select: $330.00 Medical Waste Disposal Fee: $3.95 Cystocentesis (Sterile Urine Collection): $85.00 Nail Trim: $42.50

Normally, I love Bond Vet. This location, however, has a receptionist who is incredibly unkind. I…read morecame in with my dog this afternoon for an emergency, and he turned us away. I expressed confusion seeing as how Bond is not just a vet, but an urgent care, and I've been able to walk in for emergencies at plenty of other Bond locations (particularly in Murray Hill and Upper East side - the folks and service at those locations are fantastic!). The receptionist told me that it was not an urgent care, that I could find some animal ERs a few miles away, and told me I was crazy! He was incredibly disrespectful and made a stressful situation even more stressful. The actual vets at this location have been okay in the past, but seeing as how this is the second time in a year that I've had a negative experience with the receptionists here (the first time I was given misinformation and overcharged), I would never recommend this location to pet owners.