My experience with Bolt Movers was frustrating--not a total disaster, but definitely not the smooth, professional move I was hoping for. The crew arrived without the tools needed to disassemble basic furniture, which caused delays and unnecessary stress. That level of preparation should be standard. They also moved items I clearly verbally confirmed as "Do Not Move," leaving me with extra. They left my daughter's box spring behind, insisting I said it was trash--which I didn't. I had to withhold final payment until it was delivered. Once I got everything into the new apartment, I realized my own metal box spring had been broken, leaving me to sleep on a lopsided bed. My daughter's pale pink bed also arrived dirty, which was disheartening and avoidable with proper care. When I brought up some of these issues, I was met with defensiveness. The owner sent a waiver after the fact, and I was told my belongings would be removed from the truck if I didn't sign it. That felt manipulative and deeply unprofessional. Despite all this, I did tip the team--but less than is customary. I understand this is hard work, and I wanted to show some appreciation. But the combination of poor communication, preventable damage, and added stress made it difficult to do more. Moving is already overwhelming. I was hoping for help, not headaches. I hope Bolt Movers takes this feedback seriously and makes meaningful changes going forward. read more

HA- not really 5 stars, 0 stars! I rated them 5 to take me to the top of the reviews. This company is absolutely THE WORST moving company we have ever used. Not only did they ruin thousands of dollars in expensive solid wood and leather furniture (plus we still have a missing box) but the owner, Rahs, for 2 weeks refused to respond to our follow-up emails, phone calls, and texts to try and get a resolution. During the move, two of the movers including the "lead", Ernest, verbally assulted me so severely that our child was scared and in tears twice. I threatened to call the police and he backed off but threatened to stop our move 4 hours into a 6-hour move unless I paid them in full before they even moved our items! Never have we been asked to pay before the job is done. One of the movers came at me aggressively and made a racist remark saying he "felt like a slave" having to do heavy lifting in the rain. WHAT??!!! BTW, they do not seem to have damage insurance AND they do not even have a proper management or physical building that you can go to. This "company" is a complete SCAM, and the owner, Rahs, is a terrible person to deal with, yelling at me on the phone after I finally got ahold of him and saying "see you in court." Yes, yes you will. read more

Wow. I have been a long time customer of a bigger known moving company that supplies two men and a moving truck but as prices with them increased, we fell into finding a review on Bolt Moving. The quote seemed too good to be true, frankly, it was 1/3 of the price, even though they drove up from Cincinnati for a Dayton move. The 3 movers were kind, timely, and efficient. Now, they are speedy. Really speedy. They had my 3 bedroom home loaded up in just over an hour - however that means if you have low quality furniture (ikea, etc) expect to lose a piece or two. But honestly, we only had damage to a low quality item that probably wasn't meant to make it through a move in the first place and we saved so much that it was a complete non- issue and we did not complain. We moved into a fourth story apartment on an obscenely hot day and these men really just were amazing with how they never stopped. The owner was so nice and accommodating (we were a very last minute move) and his quote would have been spot on had it not been for some issues in our building with elevator and building entry, which none of us could have predicted, and even then the cost was MORE than reasonable. We will definitely use them again. read more

I moved from Cincinnati to Charlotte yesterday and Rahs made this move absolutely smooth for me. He is a magician :) . He knows his work well and handles the household stuff with utmost care. All my furniture and boxes were delivered unscratched. Not a single piece was damaged. Rahs loaded the truck at 7:30 pm on Saturday and delivered everything at 3:30 pm on Sunday. All the items were properly placed and furniture well assembled by him. People who are meticulous about paper work or expect communication multiple times may have some trouble as he may not be able to provide you all the papers on time (such as insurance or moving items checklist) or respond to your sms instantly as he is mostly on the move, but Rahs takes good care of his customers and remembers the date and time of the move. He contacts you one day prior to the move and his initial contact is very fast too. I am absolutely delighted by his service and his cool attitude and I strongly recommend Bolt moving to anyone who is looking for a safe move without getting ripped off by fancy moving and packing companies. read more

I needed a new 210lb washer/dryer moved up into my 5th floor condo and the old combo moved out. The challenge is that there is no elevator in my building, and it is older so the stairwell not as large as a modern building. I called Bolt to help me with this problem. They were scheduled a date that was within a couple days from the original call. They made sure they had all the information to give me a good quote. Moving day arrived and 2 people arrived and were very polite and professional. I didn't think 2 people would be able to get the job done, but those guys had no problem getting the new washer up and placed wherever I wanted it. They then quickly had the old units back down the stairs. I was and am very happy with their service, and would highly recommend them, as well as use them again for any moving needs I had. I would add they did this the night before the 4th of July, so while most companies would delay until after the holiday, they took care of the job with no complaints at all. read more

This moving company is awesome! The price was at least $30 per hour cheaper than 2 other moving service companies I contacted. There were no hidden fees - what Rahs quoted me during our initial conversation is exactly what we were billed. On the scheduled day, the 24' truck they were using was having issues so Rahs let me know that they would be sending a 20' truck AND a 17' truck to replace the one 24' truck - all at the same price I was originally quoted!! Three guys showed up and they were the hardest, most polite workers we could have wanted! They constantly communicated with my husband and I throughout the move & these guys never stopped working the entire day! With a new baby on the way any day, we've been stressed about everything, but especially moving all of our things into a new house. Bolts made it affordable and as easy as it could be! Also we live in NKY but they are based in Northern Cinci so I would highly recommend them to anyone in the tri-state! read more

These guys are FANTASTIC. Very fast and very affordable. Great for moving apartments--they got me and my boyfriend moved out of a 2 bedroom, 3rd floor apartment downtown (no elevator I might add) and into our new 2nd story apartment in Blue Ash in THREE HOURS. They were pleasant to be around, very fluid and concise, and very careful with our belongings--despite having to go up and down 4 flights of steep stairs with everything at the old place. I only had one concern in the beginning, and that was only corresponding with Rahhs over text--but he always responded and they showed up on moving day at the time they said they'd be there, so I am not complaining. 10/10 will hire again in the future. (We had Daniel, Larry, and Dusty help us.) If you do hire these guys, make sure to tip them well! We need more moving companies like this who cut the bullsh** and do what they are hired to do. read more

I would definitely recommend Bolt Moving -- they are quick to respond, very affordable, and efficient movers. I was moving from Cincinnati to Lexington, and Jamarr and Mike (who were both awesome movers -- very nice, professional and efficient) got everything done (clearing out my Cincinnati apartment on the 3rd floor with no elevator, transporting my stuff to Lexington and unpacking the truck) within 5 hours. Rahs confirmed the move time the evening before and then Jamarr called me in the morning to let me know they were on their way. They didn't try to nickle and dime me, but gave me a quote that included everything at once -- the truck, the gas, the labor, etc. Given they were so affordable, I was a little anxious that they might not good, but I am very happy to report they were fantastic! I would definitely recommend them for your move. read more

What a great bunch of guys. My father in law (Clint) was nervous about this moving company because I found them on CL, and were considerably cheaper than most moving companies out there. He ended up more than pleasantly surprised. They were moving two houses for us the on same day: our house and Clint's. They showed up 15 minutes early to Clint's house (with his approval). Emptied his house (two bed/two bath & finished basement) and unloaded in 3 hours. Then arrived at our home (2 bed/1 bath & four season room) and whipped out in less than an hour. Now keep in mind we did have everything boxed up and taken apart but these guys totally whipped out about 100 boxes, wardrobes, couches, beds, tables, chairs etc. with no incidents or complaints. When they called their shop/owner to get amount we owed they only charged us the minimal amount! read more

We needed a mover at the last minute. We called them at 3pm to move three very heavy pieces of furniture. The heaviest was a fold out bed/love seat located upstairs that had to come down through a narrow hallway and stairwell. Ralph and Troy showed up at 6pm to begin moving the pieces about a mile over to an apartment. This was their last move of a long day and, still, they were friendly, professional, fast and efficient. They were also extremely competent and careful in moving the love seat, dining room table and china buffet from the house into an apartment building. I cannot say enough about Bolt Movers in general, nor about Ralph and Troy in particular. I recommend Bolt Movers to anyone, and I would hope you are fortunate enough to have Ralph and Troy show up. They are awesome! Thank you guys! read more

We could not be happier with our Bolt Moving experience. Rahs was very responsive and professional. When our drop off location changed at the last minute and we needed to make an extra stop for an additional pick up along the way, Rahs was accommodating and adaptable. Bolt's rates are competitive and Rahs was upfront and honest about the billing process. There were no hidden charges. As for our movers on the day: Mike, Phil and Larry. I cannot say enough positive things about them. Professional, kind, courteous. And they did not play. These guys hustled from the time they arrived until the time they finished all the while with smiles on their faces. Would hire again in a heartbeat. Strongly Recommend. read more

Bolt moved me from Cincinnati to Atlanta. I had a great experience. The follow up was awesome and everything ran smoothly. They picked up my 1 bedroom apartment that morning and I was all moved in in Atlanta by 8pm. Even though they got stuck in a thunderstorm, they took necessary precautions to keep my furniture dry. They even put my bed together since I didn't have anyone to help me do that. Rahs gave me a discount because his partner tracked some mud in my apartment and even called the maintenance crew at my new complex to come out the next day and clean my carpet. GREAT experience! Highly recommend them! read more

This was my first time using a moving company. I will say I am impressed with Bolt moving. They were on time. Extremely nice and quick. No damage at all! They had a great sense of humor and were extremely respectful. The owner called and said he wanted to reduce the price due to how quick the move was, but I was so happy with how quick and efficient they were I did not mind giving a company my money that's worth it. The fact the owner even called to say that was very kind. I am extremely impressed! I recommend Bolt moving and thank them for helping my life be a little less stressful on this move! Thank you. read more

Sorry it took a while to say how pleased I and my family were with Bolt Movers. They moved two floors from a house to an apartment and furniture in a basement up one floor in the house. The were more than accommodating, asking if there was anything they missed and insisted on doing all the moving with no help from us. There were three of them and all so pleasant, especially as it was a hot, hot day. Everything arrived in good shape and they were very careful with all the pieces. They will be the first I contact if I ever have to move again. I was impressed with the price, too. Thank you all. read more

I was in a pinch on a Saturday morning to get a large record collection moved to my storage unit and I called and "Bolt" was just as it's name defines, Fast and Quick! Ross the Dispatcher answered my questions and was very professional and polite and to the point with all my moving needs. He set a window of 1:30p to 3:30p and they arrived early worked quick and the 2 young men who came to move my record collection were polite and courteous and treated my collection with care and caution! I would definitely recommend them to anyone who needs reliable moving! A1 in moving. read more

On August the 19th Saturday Daniel, Larry, and Dustin came through in a big way for me and my husband because Two Men and a Truck cancelled on us at the last minute Bolt Moving Company came and moved us so quickly than we expected and got done less than 2 hours . Also because they got done so quickly we only had to come out of pocket $250.00, that's less than what the Two Men and a Truck Quoted us. We would highly recommend Bolt Moving Company to our family and friends for they truly were a Big Blessing to us that we even gave them a nice tip!!!!!! read more

Will be using in the future and recommend to friends in the area. We needed to book a move for my wife's store in town, and Rahs was not only quick and easy to work with to get a good quote and arranged everything via text! I had seen the good reviews on Yelp and gave them a shot. Well worth it. The truck was a little late, but called and let us know the timing, and once they got to work, it was very professional. We had a minimum of 3 hours and they finished right on time. Saved significant amount of money. Post-move customer services was good too. read more

When a family member had to be moved quickly to an assisted living apartment, we reached out for several quotes from movers. Not only was Bolt the best price, but they communicated several times over a holiday weekend and made the move happen just a few days later. The men were on time, very courteous and so hard working. The move was finished within the estimated time with such professionalism. I will never look for another moving company as Bolt is the best. Thank you for the great service. I highly recommend them. read more

We used bolt moving because we were moving and it was very last minute and they gave us the best estimate. They showed up on time there were two gentlemen named Donnie and Lazarus who worked so hard got everything moved and less than 2 hours and damage nothing. They moved so quickly I was honestly wishing that I could be that young that quick and that agile!! They did a great job for us I would highly recommend using their services and would definitely use them again. Thank you Donny and Lazarus for a job well done. read more