Amazing AND I've never been there! - my wife and mother-law just went there. Pedro is a young man…read morewho runs his business the old way "customer needs first with honesty" He took care of everything the ladies needed . I had broken tablet no one including the Geek Squad ( it was under an extended warranty that was valueless) would fix, my wife brought it in 30 minutes it was fixed for $35

Came in with a problem, expecting the worst. They fixed it for free. I always come back here -…read morethey are the best.

Most everything!! Especially the food!! The food was so terrible, I could only eat Oatmeal or Roast…read moreBeef Sandwiches!! Even then, I couldn't have the sandwiches when I needed something to eat!! You also limited how many I could have in 1 day!!

Was at this location yesterday and the customer service I received from Shaquan was above and…read morebeyond. He was very friendly, knowledgeable and enthusiastic. It was very busy and Shaq happily greeted every customer that walked in even though it was very busy and there was limited staff. He made everybody feel welcome and important. Fantastic work!

Fixed my charger, gratis. Twice. They know immediately whats wrong with the phone. Fixed while I…read morestood there inside 5 minutes.

This business offered great service and were very helpful. They were able to replace the back part…read moreof my phone that was completely shattered and they did so at a great price

I visited the Stafford St location on 08-11-22. The gentleman that assisted me was very helpful. I…read morehad bad luck on the phone with two different Spectrum representatives so I wanted to go see someone in person. I had a good experience here and wanted to share. I also happened to go at a good time, as there was no line. I was in and out in under 5 mins. I do agree with other reviews. Spectrum has a monopoly in Worcester so we have to use them. The customer service is usually terrible and the services are super over priced. I had a good experience at this specific location so that is what this review is for. I would not give Spectrum 5 stars, but I give this location 5 stars for their assistance.

I switched from Fios because of their relentless marketing calls, but the new service has been…read moredisappointing. Despite being promised 1 Gb/s speeds, I'm not even receiving 20 Mb/s.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

From the owner: We Provide Cellphone Repairs, Cellphone Plans & We Buy Sell & trade New and Used Electronics. NO…read moreAppointments needed for a repair, walking's welcome!

The service was really good. We wanted an antenna for our TV. He let us know that it would not…read morework and saved us plenty of time and trouble.

T-Mobile has been hit or miss for us over the last six months. They're going through incredible…read moresystem upgrades, but during the upgrades, some of the data service is flaky. When you have specific problems, in a specific area, support is not equiped to help you. I've been following it very closely recently, in the last month, (it's July 2022 now) the network has been much better. The rates are definitely better than everybody else, the support is hit or miss, if you get a domestic support center it's five star, but if you get offshore, struggling to communicate through the accents, and actually finding someone who knows what they're doing is difficult. Overall I recommend you test the coverage where you're going to use the phone, and if it works, then make the move. If the network was consistently reliable, and support was US based, this would definitely be a five star review.

Don't go to this place for customer service nor use T Mobile for phone service because when u have…read morea problem with your phone they don't help u.they are only good at taking your money and making u get a contract with them.

The owner goes over and above cuatomer service wise. Had my screen replaced about six months ago…read moreand he went and found the postal carrier to get it done. Today i went for a separate issue with the same great customer service...

I had an iPhone 12 battery replaced here and was pretty disappointed with the pricing. I was quoted…read more$130, and with tax the total came out to $140. What's frustrating is that Apple charges $89 for the same service, and the battery itself can be found online for around $45. The markup felt excessive. Unfortunately, I won't be going back. Do not recommend

My mother called this branch for help on her account. The woman working was incredibly rude. She…read morespoke over my mother intentionally, and was condescending. I've urged my mother to switch carriers due to the consistent poor customer service alone. Hoping they can eventually hire people who actually have some respect.

If you need help with no sugar coat this is the store to go to ! They are upfront and honest and…read moretells you what it is weather you like it or not . They are very nice people and very helpful. The big Spanish guy he knows it all and he will tell you his honest opinion as well with the Asian guy . They know how to fix phones as well , there the best in Worcester