Good customer service! I would recommend getting fish here even though they have a small selection.read more

Staff is very helpful and kind. You can tell they genuinely love fur babies!! It's a little…read moreexpensive but that's like any pet store nowadays. They have a variety of options.

James and Ashley are awesome and I know when we drop our dogs off that they are in great hands…read more Great groomers as well!

James and Ashley are amazing! my mom has used them for our dogs for years and she recommended them…read moreto me for my sweet pup when i needed a hospital stay! James was super sweet and updated my mom on how she was doing because i was so anxious about leaving her there. she was given a bath and well taken care of! He even stayed a little later so i could pick her up early in the morning before pick up. Thank you so much for taking care of my honey girl! -Tessia & The miller family

I have used various PetSmart for 20 years with several of my dogs. I had very skilled and caring…read moregroomers in Lufkin at first. The last few years have been bad. They have labeled my 12 year old dog as hard to handle and charge $10 more and on top of that, this last haircut was awful. She has long strands all over and her feet look chopped up. They should have took off money instead of an extra charge. My dog seemed extremely tired and was very shaky. Unlike, how she has been at other visits. I'm not saying they gave or sprayed anything on her but she wasn't herself. However I do not recommend this location. I hesitated to bring her back after the last few grooming hoping to find a decent grooming on the list. Nope it just got worse. Never again at the Lufkin location.

I live an hour away! I called to make sure they still had the red ear slider turtle. they confirmed…read morethat they had one in stock. I told the gentleman I was on my way and was driving one hour to get it to please hold it for me. He told me no problem, I gave him my name and headed up there. When I got there and asked for the turtle they informed me that they can't hold anything and they sold him. So a wasted an hour to be lied too! I then had to drive 2 additional hour out of the way to PETCO that held a turtle for me "considering I was driving so far away" The turtle was for my 3 year old best friends son's birthday, that has begged for a turtle since he could talk. Way to have great customer service PetSmart! my Family nor I was be visiting a PetSmart again.

Preciouspaws4you.com Sheila the Owner of precious paws4 you…read moreis a wonderful woman who takes pride in all of her dogs. She's been doing business for 28 years and truly is one of s kind. Her pups are amazing almost every pup is show quality. Ive done business with her recently and she has been so helpful I couldn't have thanked her enough. Her puppy was perfect and so healthy. Feel confident if your looking for a new addition to your family to call her she has great references.

WWW.PRECIOUSPAWS4YOU.COM HONEST BREEDER. I have known Sheila Flowers and her kennel for years and…read moreI know that she is completely honest in all her dealings. Her dogs are well cared for and raised in great circumstances with Sheila in constant attendance. SHE WOULD NEVER SHIP A SICK PUPPY NOR ACCEPT A DISHONEST DOLLAR. All the complaints against her were issued on April 14 and 15, 2012 by the same people who are themselves the dishonest dealer. All complaints are by ficticious names posted from Phoenix, AZ, and probably from the same IP address. As a fellow breeder I am appalled by this attempt to destroy the reputation of one of the most honest, knowledgeable, and dependable breeders I know. The situation came about by the following: A person from TinyTeacupWorld purchased a Chihuahua puppy from Sheila at around $1,500. The puppy weighed 1 lb 5 ozs when it was shipped on 3/14/12 to Anna Montez in Maricopa, Arizona. The next day the puppy was featured on a YOUTUBE video on the site of tinyteacupworld.com/mani (mani being the name they designated for the puppy). The puppy is obviously happy and well and featured on a sales video in which the narrator states that the puppy weighs only l lb, having evidently lost 5 ozs from the previous day. The video as a sales tool seems to have worked extremely well. A lady in Florida states that she made a $500 deposit against an approximate $3,000 price for the puppy. When she tried to arrange for delivery she was told the puppy was no longer available. The Florida lady was unable to get her deposit back and became really upset. She searched the internet until she found the same puppy on preciouspaws4you.com and contacted Sheila for help. The only thing Sheila did to offend the complainers was to contact them and ask that they return the Florida lady's deposit or send her the puppy. All the ugly comments and complaints originated from that single helpful action. What can Christians and society do about people who use the internet to destroy reputations and businesses built on honesty and hard work. I don't know, but I am appalled that this could happen . All breeders selling animals on the internet should get in line to protest this attempt to destroy the reputation of an honest person and breeder of integrity.

I just moved to the area and had no idea if Lufkin had a dog bakery but I'm SO thankful I found…read moreApril! She quickly responded to my inquiry and once I placed the order she was fast to get all the details and scheduled a date for drop off. The cake was exactly what I wanted and she sent me a photo a day prior that I appreciated. I highly recommend this bakery and will be back with another order

From the owner: Your dog’s health is important and that is why Lily and Max Pet Bakery only makes healthy,…read morehuman-grade treats with all natural ingredients. We make treats for all occasions and we even personalize them if requested. Having a birthday party? No, problem! Celebrating a special day or just because? No problem! We have you covered!

Good service, lots of products good place to go if you like animals!! Very reasonable prices and…read morevery pet friendly, lots of fish.

Best pet store in the Arklatex! I have recommended it to all my family and friends. Most helpful…read moreand caring staff around. I live over an hour and a half away and will only come here.

Great inventory, prompt courteous service. Home town local store, better than the big box storesread more

He needs to update his official open and closed hours. The hours on the door say 10 am -2pm closed…read moreSunday and Monday I was just there today and he didn't show for opening when I got a hold of him he says he opens at 11 on Saturdays . I corrected him because I was staring at the schedule on the door. It was already 10:20 by this time. And I had to run other errands. I wound up finding a better place to find rats that didn't smell like urine . He doesn't know how to count precise change back and when I originally started buying rats the price was 48$ the last time I purchased he charged me 59$ I asked why? He didn't bother to ask me. I think it will be a better idea to go elsewhere for my reptile baby needs. Folks avoid this place he either needs to hire help or close down because it really smells and the animals in there are in filthy cages , at least places like PetSmart and Petco know how to clean a cage daily.

Stopped by for pet supplies. Lights on. Sign says open from 10-2. We were there at 1:25 pm in a…read moreFriday. Door locked. No answer to knocks. Terrible parking lot. It's all tore up.